See all properties
Save

Sofitel Frankfurt Opera

5.0 star property
Luxury hotel with full-service spa and 24-hour health club

Photo gallery for Sofitel Frankfurt Opera

Classic Room, 1 Queen Bed | View from room
Lobby sitting area
Lobby
Terrace/patio
Front of property - evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Air conditioning
  • Housekeeping
The current price is NZ$491
includes taxes & fees
6 June - 7 June

Explore the area

Map
Opernplatz 16, Frankfurt, 60313
  • Alte Oper
    ‪2 min walk‬
  • MyZeil
    ‪9 min walk‬
  • Römerberg
    ‪12 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪21 min drive‬

Room options

Suite, 1 King Bed, City View (Opera)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, 1 King Bed, Terrace, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Presidential Suite, 1 King Bed, Terrace, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Prestige)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed (Prestige)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Deluxe Room, 1 King Bed, Non Smoking, Balcony (View) | Terrace/patio

Falkenstein Grand, an Autograph Collection Hotel

Königstein im Taunus
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, 172 reviews
The price is NZ$359
includes taxes & fees
1 June - 2 June
Falkenstein Grand, an Autograph Collection Hotel

About the area

Frankfurt

A luxury stay in the heart of Frankfurt awaits you at Sofitel Frankfurt Opera. Within steps you'll find Alte Oper and MyZeil within a 10-minute stroll. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, reflexology and mani/pedis along with access to the sauna and steam room. The restaurant, Schönemann, serves French cuisine and is open for breakfast, lunch and dinner. Lili's is the hotel's own cocktail bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym and sauna as well as access to free bike hire. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 5-property class Innenstadt hotel, attractions include Römerberg and Frankfurt Christmas Market.

What's nearby

  • Alte Oper - 2 min walk - 0.2 km
  • Main Tower - 6 min walk - 0.5 km
  • MyZeil - 9 min walk - 0.8 km
  • Römerberg - 12 min walk - 1.1 km
  • Frankfurt Christmas Market - 13 min walk - 1.1 km

Getting around

  • Old Opera Station - 2 min walk
  • Konstablerwache Station - 15 min walk
  • Frankfurt Airport (FRA) - 32 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Papa Enj - ‬1 min walk
  • ‪Meyer's Restaurant & Bar - ‬2 min walk
  • ‪Amoroso an der Alten Oper - ‬1 min walk
  • ‪MONZA Caffè & Bar - ‬2 min walk

About this property

Sofitel Frankfurt Opera

Luxury hotel with full-service spa and 24-hour health club
Sofitel Frankfurt Opera offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 8611 square feet (800 square metres) and includes conference space. A sauna, a terrace, and multilingual staff are also featured at the luxury Sofitel Frankfurt Opera. You'll have access to the indoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Frankfurt hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 8 levels
  • Conference rooms
  • 8611 sq ft of conference space
  • 800 sq. m of conference space
  • Built in 2016
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sofitel Frankfurt Opera offers 150 air-conditioned accommodations with minibars and espresso makers. This individually decorated and furnished accommodation includes desk chairs. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels and first-run films.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Similar properties

Exterior

Steigenberger Icon Frankfurter Hof

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,003 reviews
The price is NZ$343
includes taxes & fees
1 June - 2 June
Steigenberger Icon Frankfurter Hof

Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 44 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; EUR 40 to 40 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lili's
  • Schönemann

Things to do

  • 24-hour health club
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's toys
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 8,611 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels
  • First-run films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 250
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 250
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Minors under 18 must be accompanied by at least 1 parent and present official ID. A responsible party traveling with the child and named by the parents must present the parents' written authorization with certified signature.

Renovations and closures

The following facilities are closed on Monday, Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 65.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40 to 40 for adults and EUR 0 to 40 for children
  • Airport shuttle fee: EUR 165 per vehicle (one-way)
  • Self-parking fee: EUR 44 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 250 (subject to availability)
  • Late check-out fee: EUR 250 (subject to availability)
  • Rollaway bed fee: EUR 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number DE311827228

We should mention

  • Pool access available from 6:00 AM to 10:30 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This hotel is rated 5 stars.

Property is also known as

Sofitel Frankfurt Opera Soft Opening Hotel
Sofitel Opera Soft Opening Hotel
Sofitel Frankfurt Opera Soft Opening
Sofitel Opera Soft Opening
Sofitel Frankfurt Opera Opening Soon
Sofitel Frankfurt Opera (opening September 2016)
Sofitel Frankfurt Opera Hotel
Sofitel Opera Hotel
Sofitel Opera
Sofitel Frankfurt Opera (Soft Opening)
Sofitel Frankfurt Opera Hotel
Sofitel Frankfurt Opera Frankfurt
Sofitel Frankfurt Opera Hotel Frankfurt

Frequently asked questions

What is the cancellation policy at Sofitel Frankfurt Opera?

Sofitel Frankfurt Opera offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Frankfurt Opera?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at Sofitel Frankfurt Opera on 6 Jun 2025 start from NZ$483.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Frankfurt Opera?

Yep, Sofitel Frankfurt Opera has a self car park for EUR 44 per night. Onsite parking is limited.

Is there a spa on site at Sofitel Frankfurt Opera?

Yep, there is an onsite spa at Sofitel Frankfurt Opera. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sofitel Frankfurt Opera have a pool?

Sofitel Frankfurt Opera has an indoor pool. The pool is open 6:00 AM to 10:30 PM.

What luxury perks are available at Sofitel Frankfurt Opera?

Sofitel Frankfurt Opera features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Sofitel Frankfurt Opera a romantic place to stay?

Al fresco dining and a champagne service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sofitel Frankfurt Opera.

Is Sofitel Frankfurt Opera family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Sofitel Frankfurt Opera is a hit with families.

Does Sofitel Frankfurt Opera serve breakfast?

Sure does, buffet brekkie is on offer on weekdays between 6:30 AM and 10:30 AM and weekends from 7 AM to 11 AM.

Is there a free airport shuttle available at Sofitel Frankfurt Opera?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sofitel Frankfurt Opera?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone? The dining venue is closed on Monday, Saturday and Sunday.

What time are check-in & check-out at Sofitel Frankfurt Opera?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Frankfurt Opera?

Furry friends are welcome at Sofitel Frankfurt Opera, with food and water bowls on offer.

Sofitel Frankfurt Opera Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 365 out of 485 reviews
Rating 8 - Good. 75 out of 485 reviews
Rating 6 - Okay. 29 out of 485 reviews
Rating 4 - Poor. 11 out of 485 reviews
Rating 2 - Terrible. 5 out of 485 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manjesh, Piscataway

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2025

8/10 Good

Kenneth

Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Had a problem with no hot water on arrival. Was dealt with to our satisfaction. Very apologetic
Stayed 4 nights in Jan 2025

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Rogelio

Disliked: Property conditions & facilities, room comfort

So cold room

The AC Doesn’t works in the right way. The room was so cold
Stayed 3 nights in Jan 2025

8/10 Good

Anne

Stayed 1 night in Jan 2025

10/10 Excellent

Mete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice part of Frankfurt is small and very walkable...the Sofitel is perfectly positioned and the hotel is new and modern and the staff is fantastic...Not sure if I'll ever go back to Frankfurt...but if I do...I will be staying there again
Stayed 2 nights in Dec 2024

10/10 Excellent

Stefan

Stayed 1 night in Dec 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

yi, Brookfiled

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location
Stayed 3 nights in Dec 2024

10/10 Excellent

Aksarinth

Stayed 2 nights in Dec 2024

10/10 Excellent

Inseonyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Suzy

Stayed 2 nights in Nov 2024

10/10 Excellent

Wayne

Stayed 1 night in Nov 2024

10/10 Excellent

Taisiya

Stayed 1 night in Oct 2024

10/10 Excellent

Raymundo

Stayed 1 night in Oct 2024

10/10 Excellent

Wai Man

Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Amenities
Everything was wonderful! The hotel is so close to shopping and restaurants in a very beautiful, safe area. Will definitely stay here next time I’m in Frankfurt!
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a short, but pleasant stay at the Sofitel. I was especially grateful to the concierge, Phillip Schetter, who provided terrific guidance in helping me plan my one day in the city. He spent time mapping it out for me and sharing tips/background on the sites. The staff, in general, was really superb. Friendly, professional and helpful. I would recommend it and would return again.
Stayed 2 nights in Oct 2024

4/10 Poor

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Disappointed

Mattress in dire need of replacement. There was a big dip in the middle making it uncomfortable. Shower power and heat connect to the toilet system so it would drop in pressure and heat if someone flushed the toilet. Not what you would expect for a 5 star hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only thing I didn't love is slow service at the bar and the card system for the elevators was often malfunctioning and I needed assistance
Stayed 4 nights in Oct 2024