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Melia Frankfurt City

Hotel with 2 restaurants, near Alte Oper

Photo gallery for Melia Frankfurt City

Executive lounge
Sauna
Rooftop terrace
Property entrance
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet-friendly
The current price is NZ$242
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
SENCKENBERGANLAGE 13, Frankfurt, 60325
  • Frankfurt Trade Fair
    ‪4 min walk‬
  • Congress Center Messe Frankfurt
    ‪5 min walk‬
  • Festhalle Frankfurt
    ‪9 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Junior Suite (2+1)

Minibar, in-room safe, blackout curtains, soundproofing

The Level Junior Suite (2+1)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Premium Room with Skyline View

Minibar, in-room safe, blackout curtains, soundproofing

The Level Premium Room with Skyline View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Junior Suite with Executive Lounge Access

Minibar, in-room safe, blackout curtains, soundproofing

The Level Junior Suite with Executive Lounge Access

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Grand Suite

32-inch flat-screen TV with satellite channels

The Level Grand Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Melia Premium Room with Skyline View

Minibar, in-room safe, blackout curtains, soundproofing

Melia Premium Room with Skyline View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Room with Executive Lounge Access

Minibar, in-room safe, blackout curtains, soundproofing

The Level Room with Executive Lounge Access

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Melia Guestroom

Minibar, in-room safe, blackout curtains, soundproofing

Melia Guestroom

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Master Suite with Executive Lounge Access

Minibar, in-room safe, blackout curtains, soundproofing

The Level Master Suite with Executive Lounge Access

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (2 + 1)

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite (2 + 1)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Grand Suite (2+1)

32-inch flat-screen TV with satellite channels

The Level Grand Suite (2+1)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Master Suite

Minibar, in-room safe, blackout curtains, soundproofing

The Level Master Suite

  • Sleeps 3

View all photos for The Level Premium Room With Skyline View

Minibar, in-room safe, blackout curtains, soundproofing

The Level Premium Room With Skyline View

  • Sleeps 2

View all photos for The Level Grand Suite

Minibar, in-room safe, blackout curtains, soundproofing

The Level Grand Suite

  • Sleeps 3

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

  • Sleeps 3

View all photos for The Level Room

Minibar, in-room safe, blackout curtains, soundproofing

The Level Room

  • Sleeps 2

View all photos for Melia Premium Room With Skyline View

Minibar, in-room safe, blackout curtains, soundproofing

Melia Premium Room With Skyline View

  • Sleeps 2

View all photos for Melia Guestroom

Minibar, in-room safe, blackout curtains, soundproofing

Melia Guestroom

  • Sleeps 2

View all photos for The Level Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

The Level Junior Suite

  • Sleeps 3

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About the area

Frankfurt

At Melia Frankfurt City you'll be within just a 5-minute stroll of Congress Center Messe Frankfurt and within 15 minutes of Frankfurt Trade Fair. Highlights at this hotel include 2 restaurants, a full-service spa and a gym. .The restaurant, Neu-Frankfurt, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and spa services. On weekday mornings buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Westend-Süd hotel include Alte Oper and Römerberg.

What's nearby

  • Frankfurt Trade Fair - 4 min walk - 0.4 km
  • Congress Center Messe Frankfurt - 5 min walk - 0.4 km
  • Skyline Plaza - 9 min walk - 0.8 km
  • Festhalle Frankfurt - 9 min walk - 0.8 km
  • Alte Oper - 17 min walk - 1.4 km

Getting around

  • Ludwig-Erhard-Anlage Tram Stop - 4 min walk
  • Frankfurt am Main West Station - 13 min walk
  • Frankfurt Airport (FRA) - 15 min drive

Restaurants

  • ‪Champions - The American Sports Bar - ‬4 min walk
  • ‪Cafe CROSS - ‬3 min walk
  • ‪Backstube Liebesbrot - ‬7 min walk
  • ‪Café Extrablatt - ‬8 min walk
  • ‪Hessenhof Bar - ‬6 min walk

About this property

Melia Frankfurt City

Hotel with 2 restaurants, near Alte Oper
Melia Frankfurt City offers its guests a full-service spa and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at Melia Frankfurt City. Parking is available for a fee.

Smoking is allowed in designated areas at this Frankfurt hotel.

  • 430 guestrooms or units
  • 2 dining venues
  • 15070 sq ft of conference space
  • 1400 sq. m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Smoking in designated areas
  • Bar or lounge
Melia Frankfurt City offers 430 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Frankfurt hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 43 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Neu-Frankfurt
  • Oben Restaurant & Skybar

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 15 meeting rooms
  • 15,070 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 14.50 for children
  • Covered self-parking fee: EUR 43 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia Frankfurt City Hotel
Melia Frankfurt City FRANKFURT
Melia Frankfurt City Hotel FRANKFURT

Frequently asked questions

What is the cancellation policy at Melia Frankfurt City?

Melia Frankfurt City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Frankfurt City?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Melia Frankfurt City on 14 Sept 2025 start from NZ$233.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Frankfurt City?

Yep, Melia Frankfurt City has a secured covered self car park for EUR 43 per day.

Is there a spa on site at Melia Frankfurt City?

Yep, there is an onsite spa at Melia Frankfurt City.

What luxury perks are available at Melia Frankfurt City?

Melia Frankfurt City features a full-service spa, a health club and 2 restaurants.

Is Melia Frankfurt City family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Melia Frankfurt City is a hit with families.

Does Melia Frankfurt City serve breakfast?

Sure does, buffet brekkie is offered weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Melia Frankfurt City?

No, Melia Frankfurt City does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Frankfurt City?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Frankfurt City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Melia Frankfurt City?

Dogs are welcome at Melia Frankfurt City, with food and water bowls on offer.

Melia Frankfurt City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 295 out of 468 reviews
Rating 8 - Good. 94 out of 468 reviews
Rating 6 - Okay. 35 out of 468 reviews
Rating 4 - Poor. 24 out of 468 reviews
Rating 2 - Terrible. 20 out of 468 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chandan

Stayed 2 nights in Jun 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Oliver

Stayed 2 nights in May 2025

2/10 Terrible

Amos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Hua Hsin

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Kazunori

Stayed 2 nights in Apr 2025

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a residential area with several restaurants close by.
Stayed 1 night in Apr 2025

10/10 Excellent

Emine

Nice
Stayed 3 nights in Feb 2025

10/10 Excellent

bahaa

Stayed 2 nights in Apr 2025

4/10 Poor

Pablo

Travelled with partner
Disliked: Cleanliness, amenities
I only give 3 because I have had issues with them during Covid and during their opening in September 2021. Yet gave many chances but nothing of this hotel came out good. I have had a very disturbing and unpolite discussion with the former manager.. Just because I complained in a very detailed review on google and luckily the temporary “manager” saw it and called for explanation, “luckily” he gave us an upgrade that’s why I’m writing this review. Thanks to this, latest stay was fairly good. Ps : stayed there 4 times for my birthday… quite an adventure.

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

10/10 Excellent

Quan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Style, design and comfort of the hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach großartig! Wir hatten eine tolle Zeit!
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Stayed 6 nights in Feb 2025

4/10 Poor

Nina

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Very bad customer service
Stayed 4 nights in Feb 2025

10/10 Excellent

Mikel

Business traveller
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicola Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay .. beautiful hotel .. amazing location
Stayed 3 nights in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. 5 star quality hotel. Very quiet, clean and modern.
Stayed 1 night in Feb 2025

4/10 Poor

Alberto Vittorio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There are some aspects that I just couldn't stand: 1 - during my stay I spent one of the afternoons in the hotel resting, during the afternoon they came in 2 times to ask me if I wanted room service. It makes me think that the other afternoons I was not there it is normal to enter guest rooms for no reason. 2 - on the check-in information they write that you have to present the credit card used to make the purchase, omitting that you have to pay 50€ deposit per night compulsorily with it. (Cash not accepted). Why not write that down? Anyway, it's been more than 24 hours since I checked out and I still haven't been reimbursed. I don't understand where the problem is and why they have to freeze funds for me. Despite this the hotel staff was very kind. The administrative part could be clearer on these issues.
Stayed 3 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, well designed rooms with a great view of the city.
Stayed 1 night in Oct 2024

10/10 Excellent

Tramieka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Johnny

Liked: Cleanliness, property conditions & facilities
its a great hotel.
Stayed 3 nights in Jan 2025

6/10 Okay

enza

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
property very nice and clean lack of comunication when you check in
Stayed 3 nights in Jan 2025

10/10 Excellent

Kyeongho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025