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HEARTS Capsule Hotel & Spa HAKATA

Property class: 3

Photo gallery for HEARTS Capsule Hotel & Spa HAKATA

A building with a sign that reads "HEARTS BUS STATION HAKATA".
A balcony with a table and chairs, a sofa, and a fan.
A spacious waiting area with a reception desk, seating areas, and clear signage for facilities like toilets and family amenities.
A modern indoor space with seating areas, large windows, and potted plants.
A modern bathroom with multiple wooden basins and a tiled floor.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • 24/7 front desk

Explore the area

View map
4-14-13 Hakataekimae, Fukuoka, Fukuoka, 8120011
  • Place, Amu Plaza Hakata
    ‪4 min walk‬
  • Place, Canal City Hakata
    ‪10 min walk‬
  • Place, Kushida Shrine
    ‪14 min walk‬
  • Airport, Fukuoka (FUK)
    ‪5 min drive‬

Room options

View all photos for Capsule Room, Men only

A corridor with bunk beds, a wooden wall on one side, and a metal ceiling with exposed pipes.

Capsule Room, Men only

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Capsule Room, Women only

A corridor with bunk beds, a wooden wall on one side, and a metal ceiling with exposed pipes.

Capsule Room, Women only

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room

A corridor with bunk beds, a wooden wall on one side, and a ceiling with exposed pipes and lighting.

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Room

A corridor with bunk beds, a wooden wall, and a ceiling with exposed pipes.

Room

  • Sleeps 2

View all photos for Room

A bed with white linens, a headboard, and a bedside table with a phone and a lamp.

Room

  • Sleeps 1

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About the area

Fukuoka

HEARTS Capsule Hotel & Spa HAKATA puts you in the centre of Fukuoka, 0.9 km (0.5 mi) from Canal City Hakata and 3.4 km (2.1 mi) from Port of Hakata. Highlights at this capsule hotel include a restaurant and in-room washers/dryers. .At the capsule hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Local cuisine breakfast is available daily between 7:00 AM and 10 AM. There's also the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 3-property class Hakata Ward capsule hotel include Fukuoka Anpanman Children's Museum and Tenjin Underground Mall.

What's nearby

  • Amu Plaza Hakata - 4 min walk - 0.4 km
  • Canal City Hakata - 10 min walk - 0.9 km
  • Sumiyoshi Shrine - 10 min walk - 0.9 km
  • Kushida Shrine - 14 min walk - 1.2 km
  • Fukuoka Anpanman Children's Museum - 4 min drive - 1.9 km

Getting around

  • Hakata Station - 2 min walk
  • Gion Station - 8 min walk
  • Fukuoka (FUK) - 12 min drive

Restaurants

  • ‪バーガーキング - ‬4 min walk
  • ‪DACOMECCA - ‬1 min walk
  • ‪博多たんか - ‬2 min walk
  • ‪オリジナルパンケーキハウス 博多店 - ‬3 min walk
  • ‪河太郎 - ‬2 min walk

About this property

HEARTS Capsule Hotel & Spa HAKATA

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. A vending machine, tour/ticket assistance, and concierge services are also featured at HEARTS Capsule Hotel & Spa HAKATA.
  • 84 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
HEARTS Capsule Hotel & Spa HAKATA offers 84 accommodations with washers/dryers and complimentary slippers. Beds feature down duvets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Guests have access to shared bathrooms.
Public bath/onsen services include an indoor public bath.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9:30 AM to 8:30 PM on request

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10 AM for a fee: JPY 740 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Spa

  • Public indoor bath (no minerals)

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Shared bathroom
  • Slippers
  • Towels provided

More

  • Free local calls
  • Heating
  • Phone
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 740 per person
  • Airport shuttle fee: JPY 500 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

HEARTSCAPSULEHOTELandSPA
HEARTS CAPSULE
HEARTS CAPSULE Fukuoka
HEARTS CAPSULE HOTEL
HEARTS CAPSULE HOTEL Fukuoka
HEARTS CAPSULE HOTEL SPA
HEARTS Capsule Hotel & Spa HAKATA Fukuoka
HEARTS Capsule Hotel & Spa HAKATA Capsule Hotel
HEARTS Capsule Hotel & Spa HAKATA Capsule Hotel Fukuoka

Frequently asked questions

What is the cancellation policy at HEARTS Capsule Hotel & Spa HAKATA?

HEARTS Capsule Hotel & Spa HAKATA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to HEARTS Capsule Hotel & Spa HAKATA?

The closest beach to HEARTS Capsule Hotel & Spa HAKATA is Momochi Beach (6.4 km).

Does HEARTS Capsule Hotel & Spa HAKATA serve breakfast?

You bet, local cuisine breakfast is on offer daily from 7:00 AM to 10 AM.

Is there a free airport shuttle available at HEARTS Capsule Hotel & Spa HAKATA?

No, but there's an airport shuttle that runs from 9:30 AM - 8:30 PM on request for a fee.

Is there a bar or restaurant at HEARTS Capsule Hotel & Spa HAKATA?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at HEARTS Capsule Hotel & Spa HAKATA?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at HEARTS Capsule Hotel & Spa HAKATA?

No, only service animals are allowed.

HEARTS Capsule Hotel & Spa HAKATA Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 112 out of 312 reviews
Rating 8 - Good. 95 out of 312 reviews
Rating 6 - Okay. 59 out of 312 reviews
Rating 4 - Poor. 29 out of 312 reviews
Rating 2 - Terrible. 17 out of 312 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient that it was next to Hakata station!
Stayed 16 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
food was good.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

All good
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Han is the best, please treat her well!
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for save money
Stayed 1 night in May 2024
Verified review

6/10 Okay

Disliked: Amenities
The uniqueness of the hotel is they cater to the younger generation and as such it is very busy. The cubicles are like rooms but very small for comfort.
Stayed 3 nights in Apr 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Felt misled by marketing for the capsule hotel. Much more limited then it seemed from marketing material.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
The breakfast came out really slow. Keep ask the staff not to forget your order
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Too small spaces for dressing, packing 3t ... Alsp the lockers are small. I got one just next to a wall in front of all doors, so no room for anything, I was all the time on someones way. Also my capsule was just neft to the door so there was all the time noise from people coming and going
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service
温泉が
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客のモラルが悪い！ 洗面台前の床に水飛沫を飛ばし、びちゃびちゃにして平気な顔で立ち去るアホがいる。
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

ロケーション◯
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
駅が近いのは良かった
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

普通
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
温泉が狭い、個室の防音が甘い
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
はい。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
和食をチョイス、中々の内容。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルから提供された定番メニュー
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食は和食or洋食が選べるなど 宜しいです。
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

スタッフが少なので、きめこ
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

カプセルホテルは初めての利用で、色々戸惑う事が あった。最初な、客室の照明の点灯方法が分からなかった。
Stayed 1 night in Nov 2025
Verified review

8/10 Good

施設は、綺麗ででした。大浴場は、そこまで大きくないが綺麗でよかったです。 トイレの点検が回ってないのか、トイレットペーパーやペーパータオルが切れてる事が見受けられた。 駅近で便利。外国人スタッフですが日本語をちゃんとしゃべれてました。
Stayed 2 nights in Nov 2025

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