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The Grand Residence Hotel Hakata

Property class: 2.5

Photo gallery for The Grand Residence Hotel Hakata

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.
A nighttime cityscape viewed from a balcony with buildings, streets, and distant mountains.
A compact hotel room with a kitchenette, a bed with a headboard, a seating area, and a window with curtains.
A multi-story building with a modern design, featuring a ground-level entrance with a sign, and a parking area visible in the foreground.
A modern kitchen with a stainless steel sink, a white countertop, and a small cabinet with a kettle and picture frame.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View map
4-4-12 Higashi-hie, Hakata, Fukuoka, Fukuoka, 812-0007
  • Place, Amu Plaza Hakata
    ‪20 min walk‬
  • Place, Sumiyoshi Shrine
    ‪4 min drive‬
  • Place, Canal City Hakata
    ‪5 min drive‬
  • Airport, Fukuoka (FUK)
    ‪17 min walk‬

Room options

View all photos for Family Room

A hotel room with a bed, a desk with a chair, a potted plant, and a window with curtains.

Family Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Double Futon

View all photos for Family Double Room

A hotel room with a bed, a dining table with plates and cutlery, a chair, a potted plant, and a window with curtains.

Family Double Room

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Futon

View all photos for Standard Double Room

A modern hotel room with a large bed, a sofa, a small table, and a potted plant.

Standard Double Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

View all photos for Standard Double Room

Room

Standard Double Room

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

View all photos for Family Double Room

A hotel room with a bed, a desk with a chair, a window with curtains, and a plant.

Family Double Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Futon

View all photos for Family Room

A modern hotel room with a bed, a dining table with chairs, a potted plant, and a window with curtains.

Family Room

  • Sleeps 3
  • 1 Double Futon and 1 Double Bed

About the area

Fukuoka

At The Grand Residence Hotel Hakata you'll be 2.4 km (1.5 mi) from Canal City Hakata and 4.5 km (2.8 mi) from Port of Hakata. Highlights at this hotel include in-room kitchenettes, washing machines and free WiFi. .This hotel has free WiFi in public areas and a lift. Added amenities include laundry facilities. .Attractions within a 10-minute drive of this Hakata Ward hotel include Mizuho PayPay Dome Fukuoka and Fukuoka Anpanman Children's Museum.

What's nearby

  • Amu Plaza Hakata - 20 min walk - 1.7 km
  • Tochoji Temple - 4 min drive - 2.2 km
  • Sumiyoshi Shrine - 4 min drive - 2.0 km
  • Hakata Machiya Folk Museum - 4 min drive - 2.5 km
  • Canal City Hakata - 5 min drive - 2.3 km

Getting around

  • Higashi-Hie Station - 5 min walk
  • Hakata Station - 14 min walk
  • Fukuoka (FUK) - 2 min drive

Restaurants

  • ‪一成一代 - ‬4 min walk
  • ‪麺屋 波のおと - ‬8 min walk
  • ‪酣 takenawa - ‬4 min walk
  • ‪博多 九ちゃん - ‬10 min walk
  • ‪清香園 半道橋店 - ‬10 min walk

About this property

The Grand Residence Hotel Hakata

As a guest of The Grand Residence Hotel Hakata, you'll find laundry facilities and a lift. WiFi is free in public spaces.

Smoking is allowed in designated areas at this Fukuoka hotel.

  • 63 guestrooms or units
  • Self-service laundry
  • Lift
  • Smoking in designated areas
The Grand Residence Hotel Hakata offers 63 accommodations with complimentary slippers and a hairdryer. Kitchenettes offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

This Fukuoka hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Similar properties

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  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • 24/7 front desk
4.2 out of 5, Very good, 1,030 reviews
The price is NZ$104
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

The Grand Hakata Fukuoka
The Grand Residence Hotel Hakata Hotel
The Grand Residence Hotel Hakata Fukuoka
The Grand Residence Hotel Hakata Hotel Fukuoka

Frequently asked questions

What is the cancellation policy at The Grand Residence Hotel Hakata?

The Grand Residence Hotel Hakata offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Grand Residence Hotel Hakata?

The closest beach to The Grand Residence Hotel Hakata is Momochi Beach (7.5 km).

Is there a free airport shuttle available at The Grand Residence Hotel Hakata?

No, The Grand Residence Hotel Hakata does not offer an airport shuttle service.

What time are check-in & check-out at The Grand Residence Hotel Hakata?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Grand Residence Hotel Hakata?

No, pets are not allowed.

The Grand Residence Hotel Hakata Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 62 out of 149 reviews
Rating 8 - Good. 41 out of 149 reviews
Rating 6 - Okay. 28 out of 149 reviews
Rating 4 - Poor. 7 out of 149 reviews
Rating 2 - Terrible. 11 out of 149 reviews

8.4/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed to stay there.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Spacious. Good locations.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Very nice apartment style hotel, would definitely choose this place again next time when I come Fukuoka
Stayed 4 nights in Jun 2023
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Bed was very uncomfortable. Thought we had two beds was one bed and couch.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Pleasant place
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Easy access! Walking distance from Higashi-Hie Train station. Spotless clean and organized. I love this place! Thank you so much for everything Grand Residence Hotel Hakata!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and suitable for family stay. Many coins parking nearby. With cookware, better have bowls for kids use.
Washing clothes
Cookware
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awkward trying to check in on the screen, but once in the property was nice and clean.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
It is clean in a,quier and convenient location. Many supermarkets around us. Walk to subway in a few minutes. Comfortable stay
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comes with everything
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property both outside and inside the room. The comfort room was spacious, clean, quiet and comfortable bed. It included a small kitchen with a sink, stove top, microwave, kettle, rice cooker, knives, bowls, plates, cutlery and cups. Adjoining the shower/tub area was also a washer, bonus. The only hiccup was checking in which was resolved with a quick response thru email. Close to Hakata Station about 15 minute walk and all the usual convenience stores and eateries close by. Highly recommend this property to anyone looking for a very comfortable stay.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Disliked: Room comfort

Small little condo style hotel

There really is nothing necessarily terrible about this property but nor is it as nice or as large as some other properties near by. Location is pretty close to the airport as well as Lala Port and Hakata station. The biggest downside is the lack of parking, and getting in the front security door is kind of a huge pain in the rear, finally the unit is quite small and ideal for 3 people max.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness
The room was clean, and while the draft and noise from the heat pump above the bed were a bit bothersome, its functionality was otherwise satisfactory. The motorcycle noise from the street at night was quite inconvenient. Although it was stated in their policy, I was a little disappointed to be asked for an extra fee just to store a long-term guest's luggage for about two hours after check-out. In the end, I took my luggage at the check-out time and used a locker at the station.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Easy access to a station, a couple of convenience stores within 3 min walk, and the room was roomier than a typical hotel room in Japan. It’s a plus that the washing machine was in the unit. I wish there were two packets of detergent so I could wash colors and whites separately. The only thing is that there was no email address available, only a phone number, if I wanted to contact the management. My phone plan doesn’t have a free Int’l call to local numbers so having email to contact would make things much easier.
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were rude and didn’t speak English
Stayed 4 nights in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to the hotel and found that it did look anything like the lovely clean and bright pictures we had seen listed. It was dark, and there were several stains dotted around the apartment from walls to sofa to carpet. This had already put us off, and then we opened the bathroom door to be greeted by the smell of raw sewage coming up from the drains. Due to arriving after an International flight, we made do and stayed for 1 out of the 2 nights booked. The next morning the smell had become 10x worse and was filling the apartment. I no longer felt comfortable staying here when I had paid over £160 for 2 nights, I expected far better, and booked myself into another hotel up to road to enjoy the last night of our stay in Fukuoka there. Along side this, we were greeted with very lacking kichen supplies, one kitchen knife, 4 spoons, a plate, 2 glasses and a pot come pan. No oil, no utensils to cook with. Other than the location and easy check-in / out I would unfortunately not recommend this property
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to subway, only 1 stop to the airport or 1 stop to Hakata for the Shinkensen. Check in was not as straight forward as it should of been - the booking code wasnt active so didnt work. Messaged them through expedia and they sorted it so we could get in. No keys, we just took a photo of the codes to open doors. There is quite alot of road noise during the night so if you are a light sleeper this could be an issue. The is a restaurant downstairs which was good/convenient. Family Mart/Lawson close by on ur way to the subway exit 3 (has escalator at this entrance)
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you stay at this property then you should know that you will need to go to another hotel to check in. After check in take a taxi from that hotel to the actual hotel. If you are choosing this hotel because close to airport then don’t because the check in is not close. They will not come to the property even with three staff on hand at the other hotel. Staff only speaks Japanese. This is an apartment building and not an actual hotel.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness
React to request is slow. One of the 3 rooms I stayed in had a defect which the door cannot be locked. The dishes are not available in one room. One room does not have pot nor rice cooker. None of the room has knife. One of the room don’t have hanger….etc
Stayed 5 nights in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs

I am incredibly disappointed with my recent stay at your hotel. I spent just one night there, and to my horror, I discovered bed bugs in my room. Not only was this experience disturbing, but it also led to significant skin issues and irritation that have persisted for over a week. I even had to see a doctor due to the severity of the situation. I will be attaching images to illustrate the condition I experienced. This is unacceptable for any establishment, and I expected much better from your hotel.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Great concept, flawed execution

Check-in was terrible. The iPads were not responsive, and the instructions were not clear in English. Management was not available via intercom nor was there an English speaker at the phone number. Had a guest who spoke both English and Japaneese walked in we would not have been able to check in. The room was fine - not fully clean (dirty towel on table) and the sink was dirty.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room and beautiful view
Stayed 1 night in Jun 2026