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Grand Swiss Hotel

2.0 star property

Photo gallery for Grand Swiss Hotel

Exterior
Outdoor dining
Lobby sitting area
Superior Double Room | Bathroom
Family Quadruple Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
431F, Lebuh Chulia, George Town, Penang, 10200
  • Place, Georgetown UNESCO Historic Site
    ‪1 min walk‬
  • Place, Pinang Peranakan Mansion
    ‪10 min walk‬
  • Place, KOMTAR
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Twin Room

Shower, hair dryer, bidet, towels

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room

Desk, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Single Room

Shower, hair dryer, bidet, towels

Superior Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

Family Quadruple Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

George Town

This hotel has free WiFi in public areas, a 24-hour front desk and luggage storage. There's also the convenience of free self parking.

What's nearby

  • Georgetown UNESCO Historic Site - 1 min walk - 0.1 km
  • Cheong Fatt Tze Mansion - 7 min walk - 0.6 km
  • Penang State Museum - 7 min walk - 0.6 km
  • Pinang Peranakan Mansion - 10 min walk - 0.9 km
  • KOMTAR - 12 min walk - 1.1 km

Restaurants

  • ‪Senses Coffee - ‬1 min walk
  • ‪Kuih Nyonya Moh Teng Pheow - ‬2 min walk
  • ‪CHINO Restaurant & Live House - ‬1 min walk
  • ‪Sun Yoon Kee Seafood Restaurant 新润记海鲜饭店 - ‬2 min walk
  • ‪Kim Maou Cafe - ‬2 min walk

About this property

Grand Swiss Hotel

WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this hotel.

  • Front desk (24 hours)
  • Storage area for luggage
  • Smoking in designated areas
Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, bidets and hairdryers. Housekeeping is provided on a daily basis.

Similar properties

Lobby sitting area
Armenian Street Heritage Hotel
Downtown George Town
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.9 out of 5, Good, 1,000 reviews
The price is NZ$68
includes taxes & fees
20 May - 21 May
Armenian Street Heritage Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Late check-in subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Grand Swiss Hotel Penang

Grand Swiss Penang

Grand Swiss Hotel George Town

Grand Swiss George Town

Grand Swiss

Grand Swiss Hotel Hotel

Grand Swiss Hotel George Town

Grand Swiss Hotel Hotel George Town

Frequently asked questions

No, pets are not allowed.

Grand Swiss Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 178 reviews
Rating 8 - Good. 82 out of 178 reviews
Rating 6 - Okay. 44 out of 178 reviews
Rating 4 - Poor. 13 out of 178 reviews
Rating 2 - Terrible. 5 out of 178 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

ka wai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible Cockroach in the hotel Shower heater is not functioning Smelly bed sheet
Stayed 2 nights in May 2025

8/10 Good

hood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Azman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nearby to town area and reasonable price

Nearby to town area, reasonable price and a walking distance to food hawkers. Available parking lot. Also next to a mosque for those would like to perform prayers.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good

leow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for. Price. Stay 1st floor, if u Don climb

There is no. Lift, so if you are staying on second, need to climb up. Value for price
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. The place is clean and good value for money.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very strategically located, walking distance to many food outlets and tourist attractions. The staff are friendly, but a bit lack in term of facilities. No small fridge in the room, and only one plug point to charge your phones.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not so great
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
I need one extra pillow but need to charge ..
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: cheap, clean, good water pressure, location. Cons: limited tv channels (no local malay channel. At least can put Astro Ria), no mineral water in the room (they provide cukko water dispenser outside the room)
Stayed 2 nights in Oct 2019

10/10 Excellent

Philomena Suling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

Excellent stay. The hotel is just near; - most of the attractions, walking by distance. - the night street market and full of bar / lounge. A very lively area by day & night.
Stayed 3 nights in Sep 2019

4/10 Poor

Ichiro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor carpet in the room was kinda wet. The toilet has a drainage problem, water goes down very slow. The room needs more power plug.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Near to stalls and mosque
Stayed 2 nights in Sep 2019

8/10 Good

Peter

Liked: Property conditions & facilities, room comfort

Decent In Georgetown~

Location: 4/5 (If you are into Chulia Street and the various heritage zones, then this area is good enough) Cleanliness: 4/5 (Generally clean in and out of the hotel) Service: 4/5 (Nothing to shout about either, checking in was fine and room service was barely used so can't really comment much) Amenities & Facilities: 4/5 (Everyting was working fine, and the usual toiletries are provided) Room: 4/5 (Slightly small but decent enough to sleep in)
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2019

4/10 Poor

Loke, Singapore

Travelled with family
Disliked: Amenities, property conditions & facilities
Only cleaniless. Very inconvenient don't hv lift. Very irritating & noisy when hearing malays praying. Worst was booking confirmed 2 rooms for twin sharing but when checking in they gave us double bed. After long arguing, they just gave 1 twin sharing. This type of service cannot b accepted
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel, staff are really friendly, rooms are very clean. The location of the hotel is very convenient as most of the shops, restaurants and bars are just within walking distances. I will definitely choose this hotel again for my next trip to Penang! :)
Stayed 1 night in Mar 2019

6/10 Okay

Patengg

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
the old lady who at the receptionist is so not friendly and so filthty
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Room very small but good location, near to komtar, surrounded with food and bsr
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Apr 2018

10/10 Excellent

Thee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room is clean, has parking space.
Stayed 2 nights in Dec 2018

6/10 Okay

SL

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location and provide ample parking space. The drawback is the hotel condition where the bed and pillow are uncomfortable and the furniture and carpet need to refurnish as it is old already.
Stayed 2 nights in Dec 2018

10/10 Excellent

Ahmad

Liked: Cleanliness, property conditions & facilities, room comfort

Very comfortable.

Overall 8.9/10. Online customer service was so bad. But rooms and other facilities TIP-TOP(Budget)
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018