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4.4 out of 5

"It was clean and had everything you would need. " More

By a verified traveller on Thu 16 Mar 2023

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Hotel Description

Charlesworth On The Park places you steps from Anzac Park and within a 10-minute stroll of Land of the Beardies History House. Highlights at this hotel include in-room free WiFi and LED TVs.

Rose Room Restaurant is open for breakfast, lunch, and dinner. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 3.5-star Glen Innes hotel include Glen Innes & District Historical Society and within 30 minutes you'll find Australian Standing Stones.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$230* Per night/room 21 Apr. - 22 Apr.

Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Charlesworth On The Park ratings based on 161 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Charlesworth On The Park

Everyone (69) Couples (50) Family (43)
5 out of 5
It was clean and had everything you would need.

Posted by on 16 Mar. 2023

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3 out of 5
Great, basic accommodation. We stayed here 11 years ago, not sure a lot has been updated in that time. Our 3 bedder accommodated 6 people, one bathroom was tricky to share at times. We should have got 2 rooms for that reason. Limited kitchen items (for 6 people), so made catering hard. Very basic bedding, linen, pillows etc. Excellent location, we did lots of walks in the beautiful park. Accommodation manager was very helpful and friendly. Thank you, overall, we enjoyed our stay in Glen!

Posted by on 28 Dec. 2022

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5 out of 5
Great Property, Great understanding staff. Highly recommend

Posted by on 7 Sep. 2022

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5 out of 5
Wonderful stay, very comfortable and convenient. Super quiet ..

Posted by on 1 May 2022

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Comment from Hotel Management

1 May 2022 by Sarah

Thank you Barb. I'm so happy you were comfortable. 😀

4 out of 5
The apartments are adequate however there were a number of small but annoying features such as dripping taps, clock running backwards, limited cleaning equipment in apartment and uncomfortable couch. On a positive note the bed was comfortable and shower good.

Posted by on 10 Apr. 2022

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Comment from Hotel Management

10 Apr. 2022 by Sarah

Thanks for your review Shona. I'll have a look at the issues you mentioned.

3 out of 5
adequate. poor tv reception and internet

Posted by on 1 Jan. 2022

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Comment from Hotel Management

13 Jan. 2022 by Sarah

Sorry. We have had a few storms in Glen Innes, but we are working at fixing the problem. Thanks for your feedback.

4 out of 5
The location was great. Across from a beautiful park and very quiet location. Under cover parking was good as well. Good layout of property and plenty of room. Much better then a motel room. Fridge and stove were very unclean. Toaster was also dirty and outer plastic casing melted in places. A wet and smelly tray of cigarette butts at the front door is not a good welcome for non smokers. The floor and bench tops were clean but anywhere that could hold dust did. There are a number of other small maintenance issue that need addressing. However we still enjoyed our stay.

Posted by on 27 Dec. 2021

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Comment from Hotel Management

13 Jan. 2022 by Sarah

Thanks Danny, for your feedback. I have personally gone into that unit and rectified all the issues you mentioned plus others. I do appreciate you letting me know. Thanks

1 out of 5
I have no idea how they can claim this is an apartment! It's a very small hotel room with a kitchen shoved in the corner. No privacy from the road.

Posted by on 9 Dec. 2021

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Comment from Hotel Management

9 Dec. 2021 by Sarah

I'm very sorry you didn't enjoy your stay with us. Unfortunately you did book the smallest room. I hope the rest of your trip is more suited to you. Best wishes.

4 out of 5
Liked the quiet, pretty location opposite parks in centre of the town and walking distance to supermarkets. Spacious and nicely furnished. Very helpful manager. In all, a very comfortable unit. Didn't like not being able to leave our front door open because neighbour smoked outside his door and stinking smoke would blow into our apartment. However that has not deterred us from rebooking this lovely facility.

Posted by on 29 Oct. 2021

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Comment from Hotel Management

31 Oct. 2021 by Sarah

Thank you so much for your lovely review. I'm so sorry about the neighbours smoke. I will have to have a look at making a designated smoking area. I believe I can have this rectified by the time you return.

5 out of 5
.

Posted by on 12 Jul. 2021

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Comment from Hotel Management

12 Jul. 2021 by Sarah

Thank you so much

Property Features

Charlesworth On The Park offers its guests a terrace and laundry facilities. Public spaces have free WiFi. Self parking is free. This 3.5-star Glen Innes hotel is smoke free.

  • 5 guestrooms or units
  • Self-service laundry
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Glen Innes Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Charlesworth On The Park offers 5 air-conditioned accommodations with DVD players and hair dryers. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Beds feature down comforters and premium bedding. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries. This Glen Innes hotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is provided weekly.

  • Dining room
  • Sitting area
  • Jetted tub
  • LED television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

There is no front desk at this property. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance.

This property does not have a front desk. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No front desk
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Private entrance
  • Smoke detector
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartments Park Glen Innes Apartment
  • Apartments Park Glen Innes
  • Charlesworth On The Park Hotel
  • Apartments On The Park Glen Innes
  • Charlesworth On The Park Glen Innes
  • Charlesworth On The Park Hotel Glen Innes
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.