Compare Greater Rockford airport accommodation from NZ$113

the motel smelled . no smoking allowed but you could smell . trash outside was over flowing and customer service was really poor i had to talk to someone on like a video call. he wasn't even on property would not rent a room here if it was the only motel ever

Rooms were worn down, from the 80s, dirty rooms, cigarette burns on bed cover and shower curtain..Heater did not work in first room. Very worn down. It is more like a extended stay than inn as there was no room service or fresh towels

I was born and raised in Rockford, so I have a pretty high tolerance for most people and really any type of situation.— I booked through Expedia for a 6 night stay. The first room clearly needed a deep clean, with sticky residue on furniture and what looked like mouse droppings. Around 10pm on my first night (7 hours after I booked into my room) I heard rustling noises. I discovered a stray cat inside my locked second-floor room. I still have no explanation for how the cat got in, I think it was abandoned. The staff wouldn’t answer my questions about if anyone stayed in that room recently. I called the front desk six times. No answer. Expedia also tried calling with no response. I stood outside in 30° weather for about 45 minutes waiting for help. When staff finally arrived, they attempted to remove the cat. I ultimately trapped it myself. I was moved to another room with no apology or explanation. The second room had a broken TV and a leaking refrigerator. During my stay, I saw what appeared to be a crack pipe in the stairwell and a syringe in the parking lot, along with frequent yelling from long-term guests. For the price paid, this stay did not meet basic safety or cleanliness standards. The property may have potential, but it needs better staffing, management, and cleaning practices. I expected basic functionality and safety. This motel failed to provide either.