6/10 Okay
Oscar
Travelled with group
29 Jan 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel La Paz, Guanajuato
The Hotel is in an excellent location, right in the heart of town, within walking distance of its main attractions. However, the Hotel's amenities advertisement is deceiving. There is no Restaurant at this premises. It offers breakfast at a nearby facility reachable on a short walk, the food there is good and the staff very friendly, however they do not offer juices nor bottled beverages, nor ice.
In Hotel the amenities they list “Coffee/tea in a common area” this is not true, this for us was a major disappointment, since the breakfast opens until 8:30 am and there is no coffee maker in the room, and we get up early and are used to drinking coffee then.
Back at the Hotel, the rooms are very clean, they do a good job of upkeeping the installations. The hotel staff are friendly, but they are not eager to go beyond their duties to satisfy their guests. They list a Terrace in the amenities, it is nice, it oversees the square and the nearby attractions, this is a great place to spend some time in the evenings enjoying the nice weather and the surrounding sights, however it is not equipped properly, no adequate furniture available, also they do not provide any food/beverages services to it, we had to provide our own and improvise our seating accommodations, I thinks there is a great opportunity for management to provide a pleasant experience for their guests.
Oscar
Stayed 3 nights in Jan 2024