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Chateau Star River Guangzhou

4.5 star property
Luxury hotel with 2 restaurants connected to the convention center in Guangzhou

Choose dates to view prices

Chateau Star River Guangzhou

Photo gallery for Chateau Star River Guangzhou

Exterior
Exterior
Family Room With River View
Lobby lounge
Reception

Overview of Chateau Star River Guangzhou

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Check out the area

Map
No.1 Panyu Road North, Panyu District, Guangzhou, Guangdong, 511430
  • Popular LocationChimelong Paradise4 min drive
  • Popular LocationChimelong Water Park5 min drive
  • Popular LocationXiangjiang Safari Park6 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)38 min drive

Room options

View all photos for Castle Suite

Castle Suite

Castle Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Premium bedding
Blackout curtains
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room City View, 2 Twin Beds

Deluxe Room City View, 2 Twin Beds

Deluxe Room City View, 2 Twin Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Room City View

Separate bathtub and shower, designer toiletries, hair dryer

Deluxe Room City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Chateau River View Room

Premium bedding, down duvets, minibar, in-room safe

Chateau River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 60 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room City view

Executive Room City view

Executive Room City view

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room River View

Premium bedding, down duvets, minibar, in-room safe

Executive Room River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Separate bath and shower
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room River View

Deluxe Room River View

Deluxe Room River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Separate bath and shower
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Castle King Room, River view

Castle King Room, River view

Castle King Room, River view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Separate bath and shower
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Castle Twin Room, River view

Premium bedding, down duvets, minibar, in-room safe

Castle Twin Room, River view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Separate bath and shower
  • River view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe King Room River View

Premium bedding, down duvets, minibar, in-room safe

Deluxe King Room River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Separate bath and shower
  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Sheraton Guangzhou Panyu
Pool
Spa
Parking included
Free WiFi
4.9 out of 5, Exceptional, (46)
The price is NZ$228
for 1 night
includes taxes & fees
19 May - 20 May
Sheraton Guangzhou Panyu

About the area

Guangzhou

At Chateau Star River Guangzhou, you'll be connected to the convention center and 3.9 km (2.5 mi) from Chimelong Water Park. Highlights at this luxury hotel include in-room free WiFi, free internet, and LCD TVs. .The restaurant, Always Cantonese, is open for breakfast, brunch, lunch, and dinner. Lobby Bar is the hotel's own lobby lounge. Enjoy access to 3 outdoor tennis courts along with an indoor swimming pool and a gym. Business amenities include meeting rooms, a conference center, and a business center. Additionally, you'll find free WiFi in public areas, an indoor tennis court, and a sauna. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of a free theme park shuttle. .With a stay at this 4.5-star Panyu hotel, you'll be 4.5 km (2.8 mi) from Xiangjiang Safari Park and 4.7 km (2.9 mi) from Chimelong Paradise.

What's nearby

  • Chimelong Paradise - 4 min drive
  • Chimelong Water Park - 5 min drive
  • Chimelong International Circus - 5 min drive
  • Xiangjiang Safari Park - 6 min drive
  • Canton Fair Complex - 8 min drive

Getting around

  • Nancun Wanbo Station - 4 min drive
  • Shiguanglu Station - 9 min drive
  • Baiyun International Airport (CAN) - 39 min drive

Restaurants

  • 星巴克 - 4 min walk
  • Hanstory - 6 min walk
  • 星河湾酒店国际公寓酒店中餐厅 - 10 min walk
  • 香江大酒店 - 8 min walk
  • 作品一号 - 8 min walk

About this property

Chateau Star River Guangzhou

Luxury hotel with 2 restaurants connected to the convention center in Guangzhou
Chateau Star River Guangzhou offers its guests a seasonal outdoor pool, an indoor pool, outdoor tennis courts, and an indoor tennis court. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, meeting rooms, and limo/town car service are available. A health club, a sauna, and a vending machine are also featured at the luxury Chateau Star River Guangzhou. An airport shuttle (available on request), a casino shuttle, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Guangzhou hotel.

  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Chateau Star River Guangzhou offers 304 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7 AM to 10:30 AM on request
  • Area shuttle
  • Train station pick-up and drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Always Cantonese
  • E-cafe
  • Lobby Bar

Things to do

  • 3 outdoor tennis courts
  • Health club
  • Indoor pool
  • Indoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free theme park shuttle
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Wheelchair-accessible path of travel

More

  • 23 floors
  • Banquet hall
  • Building
  • Built in 2008
  • Designated smoking areas
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle fee: CNY 800 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way)
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chateau River
Chateau Star River
Chateau Star River Guangzhou
Chateau Star River Hotel
Chateau Star River Hotel Guangzhou
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Hotel
Chateau Star River Guangzhou Guangzhou
Chateau Star River Guangzhou Hotel Guangzhou

Frequently asked questions

What is the cancellation policy at Chateau Star River Guangzhou?

Chateau Star River Guangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chateau Star River Guangzhou?

As of 5 May 2024, prices found for a 1-night stay for 2 adults at Chateau Star River Guangzhou on 14 May 2024 start from NZ$229.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chateau Star River Guangzhou?

Yep, Chateau Star River Guangzhou has a free self car park. Onsite parking is limited.

Does Chateau Star River Guangzhou have a pool?

Chateau Star River Guangzhou has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Chateau Star River Guangzhou?

Chateau Star River Guangzhou features a health club, an indoor pool and a sauna. All guestrooms come with premium bedding and 24-hour room service.

What makes Chateau Star River Guangzhou a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Chateau Star River Guangzhou.

Are pets allowed at Chateau Star River Guangzhou?

No, pets are not allowed.

Chateau Star River Guangzhou Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 178 reviews" "
Rating 8 - Good. 63 out of 178 reviews" "
Rating 6 - Okay. 26 out of 178 reviews" "
Rating 4 - Poor. 6 out of 178 reviews" "
Rating 2 - Terrible. 6 out of 178 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Hock Lai, KUALA LUMPUR

Liked: Cleanliness, staff & service, property conditions & facilities
Good room amenities.
Stayed 2 nights in Aug 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
Great big room and nice hotel lobby!!!
Stayed 1 night in Dec 2019

10/10 Excellent

Gonzalo, Chile

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HAVE BEEN VISITING THIS HOTEL SINCE OPENING. I REALLY FEEL LIKE HOME. I WILL COME BACK ALWAYS, AND THE MAIN REASON IS MY GOOD FIREND ADAM, WHAT A GREAT SERVICE PERSON!!
Stayed 1 night in Oct 2019

6/10 Okay

JENNYR, Los Angeles

Business traveller, Travelled with group
I was here for a business trip and was told this was the nicest hotel in the area. The location was convenient, food wasn’t bad, and it was overall a decent experience. Initially, our room smelled like a smoking room so we asked to change and they gladly and quickly changed for us. Service here was fine and I don’t have many complaints. There are some food options down the street that were not bad.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room are great, soundproofing needed to be improve as we still able to hear sound from outside
Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The check deals doesn’t have anyone who speaks English. I had ask a friend to help out. Almost no one speaks dangling at the hotel. Room service order was wrong and they didn’t understand what I wanted. I could go on, but it’s pointless. The hotel is extremely beautiful and the facilities are amazing, but the service is poor. The rooms could do with better cleaning specially carpets and toilet seats.
Stayed 1 night in May 2019

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Hotel
Big nice room a but some have really weird design like having the sink facing the river. Still nice rooms!
Stayed 3 nights in Jan 2019

10/10 Excellent

Euny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Stay 💕
Love love love. Thank you for upgrading my room. VIP rounge was very convenient. I stayed in the corner suite. I loved the bathtub with great view but, bedroom layout wasn’t my favorite
Stayed 1 night in May 2018

10/10 Excellent

tang, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel with good service and a stone throw to the zoo in panyu
Stayed 2 nights in Jul 2018