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Hera Grand Luxury Cruise

Property class: 4

Photo gallery for Hera Grand Luxury Cruise

A dining area with two chairs, a table with fruit and drinks, and a view of a rocky coastline.
A luxurious bathroom with a large bathtub, a vanity with a sink, and a view of the water outside.
A luxurious cabin with a large bathtub, wooden flooring, a bed with a view, and a dining area.
A dining area with a table set for two, overlooking a body of water with islands in the distance.
A bar with a wooden sign reading "Panthera Bar" on a boat deck with a view of the water and mountains in the background.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$514
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Ha Long City, Tuan Chau, Quang Ninh, 200000
  • Place, Ha Long Bay
    ‪1 min walk‬
  • Place, Tuan Chau Park
    ‪13 min walk‬
  • Place, Tuan Chau Beach
    ‪3 min drive‬
  • Airport, Cat Bi Intl. Airport (HPH)
    ‪48 min drive‬

Room options

View all photos for King Suite with Terrace and Bathtub

A cozy cabin with a large bed, a small table, and a window with a view of the water.

King Suite with Terrace and Bathtub

  • Bay view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Ocean Suite with Private Balcony and Bathtub

A luxurious bedroom with a large bed, a vanity, and a view of the sea.

Ocean Suite with Private Balcony and Bathtub

  • Bay view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite with Terrace and Bathtub

A luxurious cabin with a large bed, a seating area with a view of the sea, and a bookshelf.

Presidential Suite with Terrace and Bathtub

  • Bay view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Ocean View

A room with a bed, a table with a tray, a chair, a window with a view of mountains, and a mirror.

Junior Suite with Ocean View

  • Bay view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Junior Suite

A hotel room with a large bed, a vanity with a mirror, and a window with a view.

Family Junior Suite

  • Bay view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Tuan Chau

This vessel pulls anchor and sets sail from Tuan Chau for at least part of your stay. Highlights at this cruise ship include free breakfast (local cuisine), a restaurant and free self-parking. .The cruise ship's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Each morning free breakfast is served. . 
View more Cruise ships in Tuan ChauOpens in a new window

What's nearby

  • Ha Long Bay - 1 min walk - 0.0 km
  • Tuan Chau Park - 13 min walk - 1.1 km
  • Tuan Chau Beach - 3 min drive - 1.1 km
  • Ha Long Night Market - 21 min drive - 9.5 km
  • Halong Bay Marina - 41 min drive - 19.0 km

Getting around

  • Ga Ha Long Station - 16 min drive
  • Cat Bi Intl. Airport (HPH) - 51 min drive

Restaurants

  • ‪Bunny’s - ‬3 min drive
  • ‪Pool Bar - ‬14 min drive
  • Pavilion
  • ‪Nhà Hàng Ngọc Sương 2 - ‬12 min drive
  • ‪onze feestboot in Halong Bay 🚢🎉 - ‬4 min walk

About this property

Hera Grand Luxury Cruise

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A rooftop terrace, spa services, and karaoke are also featured at the business-friendly Hera Grand Luxury Cruise. Free self parking is available. A complete renovation of Hera Grand Luxury Cruise was completed in June 2025.

Smoking is allowed in designated areas at this 4-star Tuan Chau cruise ship.

  • 1 building
  • 13 guestrooms or units
  • 3 levels
  • Built in 2022
  • Local cuisine
  • Breakfast available (free)
  • Karaoke
  • Manager's reception (free)
  • Terrace on the roof
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Concierge
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
Hera Grand Luxury Cruise offers 13 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation includes day beds and desks. Beds feature premium bedding. This Tuan Chau cruise ship provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include baths or showers, bathrobes, hairdryers and children's dressing gowns. Additionally, rooms include complimentary bottles of water and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 7:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Boat
  • Evening entertainment
  • Karaoke
  • Sail boat

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Outdoors

  • On the bay
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Built in 2022
  • Designated smoking areas
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Renovated entire property - June 2025
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's robes
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 10:30 AM; check-in end time: noon
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by WhatsApp 48 hours prior to arrival to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hera Grand Luxury Cruise

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the cruise ship before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hera Grand Ha Long Bay Ha Long
Hera Grand Luxury Cruise Ha Long Bay Cruise
Hera Grand Luxury Cruise Ha Long Bay Ha Long
Hera Grand Luxury Cruise Ha Long Bay Cruise Ha Long

Frequently asked questions

What is the cancellation policy at Hera Grand Luxury Cruise?

Hera Grand Luxury Cruise offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hera Grand Luxury Cruise?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Hera Grand Luxury Cruise on 15 Nov 2026 start from NZ$514, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hera Grand Luxury Cruise?

Yep, Hera Grand Luxury Cruise has a free self car park.

Are there any beaches close to Hera Grand Luxury Cruise?

The closest beach to Hera Grand Luxury Cruise is Tuan Chau Beach (1.3 km).

Is there a spa on site at Hera Grand Luxury Cruise?

There's no onsite spa, but this property does offer services like massages.

What makes Hera Grand Luxury Cruise a romantic place to stay?

Couples dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hera Grand Luxury Cruise.

Does Hera Grand Luxury Cruise serve breakfast?

Sure does, complimentary local cuisine breakfast is served daily between 6:30 AM and 7:30 AM.

Is there a free airport shuttle available at Hera Grand Luxury Cruise?

No, Hera Grand Luxury Cruise does not offer an airport shuttle service.

Is there a bar or restaurant at Hera Grand Luxury Cruise?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hera Grand Luxury Cruise?

Check-in begins at 10:30 AM. Check-out time is 11:30 AM.

Are pets allowed at Hera Grand Luxury Cruise?

No, pets and service animals are not allowed.

Hera Grand Luxury Cruise Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities
Great activities and staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I recently enjoyed the Hera Grand Luxury Cruise on Halong Bay, and it was a magical experience! The beautiful wioden boat, with its elegant design, provided the perfect setting for our adventure. Our cabin was spacious, and the amenities were outstanding. A special mention goes to Minh, the cruise manager, who ensured that every detail was taken care of. His warmth and attentiveness made our stay even more enjoyable. The entire staff was incredibly kind and courteous. We highly recommend this cruise for an unforgettable getaway!
Stayed 1 night in Mar 2026