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HAKONE Setsugetsuka

Property class: 4

Photo gallery for HAKONE Setsugetsuka

A traditional Japanese onsen with a wooden interior, a large window overlooking a natural landscape, and a stone basin in the center.
A spacious lobby with a central open area, wooden beams on the ceiling, and a seating area with tables and chairs.
A hotel with a traditional architectural style, featuring a courtyard with a wooden staircase leading to the upper floors. The rooms have a simple layout with a bed, bedside table, and a window providing a view of the courtyard.
A spacious lobby with a stone floor, large windows, and a high ceiling.
A building with multiple floors, surrounded by lush greenery and a thatched-roof structure.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$553
1 Oct - 2 Oct

Explore the area

View map
1300-34 Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪3 min walk‬
  • Place, Hakone Open Air Museum
    ‪14 min walk‬

Room options

View all photos for Standard Room with Tatami Area and Open-Air Bath

In-room safe, desk, laptop workspace, free WiFi

Standard Room with Tatami Area and Open-Air Bath

  • Sleeps 1
  • 1 Double Futon

View all photos for Western Style Double Room (Non Smoking)

A hotel room with a bed, a bedside table, a lamp, a chair, and a door.

Western Style Double Room (Non Smoking)

  • Sleeps 2
  • 1 Double Bed

View all photos for Western Style Twin Room (Non Smoking)

A hotel room with two beds, a desk, and a chair.

Western Style Twin Room (Non Smoking)

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Room, For 3 People, Private Open-Air Bath

A hotel room with two beds, a desk, and a chair.

Japanese Western Style Room, For 3 People, Private Open-Air Bath

8.6 out of 10
Excellent
(10 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Twin Room, For 2 People, Semi Open-Air Bath

A hotel room with two beds, a desk, a chair, and a large window offering a view of greenery.

Twin Room, For 2 People, Semi Open-Air Bath

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, For 2 People, Private Open-Air Bath

A hotel room with a bed, a TV on a stand, a small table, and a sofa.

Double Room, For 2 People, Private Open-Air Bath

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

A hotel with a traditional architectural style, featuring a courtyard with a wooden staircase leading to the upper floors. The rooms have a simple layout with a bed, bedside table, and a window providing a view of the courtyard.

Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Room, For 4 People, Non Smoking

A wooden deck with a hot tub, wooden benches, and a view of a mountainous landscape.

Japanese Western Style Room, For 4 People, Non Smoking

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

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About the area

Hakone

At HAKONE Setsugetsuka you'll be within just a 5-minute stroll of Hakone Gora Park and within 15 minutes of Hakone Open Air Museum. Highlights at this ryokan include a restaurant and in-room free WiFi. .This ryokan offers free WiFi in public areas, a 24-hour front desk and a garden. Plus you'll find luggage storage, a lift and a vending machine. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Gora ryokan include Hakone Kowakien Yunessun and Ōwakudani.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Gora Park - 3 min walk - 0.3 km
  • Hakone Museum of Art - 7 min walk - 0.7 km
  • Hakone Open Air Museum - 14 min walk - 1.2 km
  • Hakone Kowakien Yunessun - 3 min drive - 2.0 km

Getting around

  • Hakone Gora Station - 2 min walk
  • Kowakidani Station - 2 min drive
  • Tokyo (HND-Haneda) - 102 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬18 min walk
  • ‪箱根餃子センター - ‬6 min walk
  • ‪金沢まいもん寿司箱根強羅店 - ‬13 min walk
  • ‪CAFE Ryusenkei - ‬12 min walk
  • ‪鮨・天麩羅 風月 - ‬1 min walk

About this property

HAKONE Setsugetsuka

There's a restaurant on site. Public spaces have free WiFi. HAKONE Setsugetsuka also features a vending machine, a garden, and a lift. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

  • 158 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Lift
  • Smoking in designated areas
  • Dining venue
HAKONE Setsugetsuka offers 158 accommodations with fireplaces and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

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  • Spa
  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Tea service

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve access to the hot springs. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HAKONE Setsugetsuka Inn
Setsugetsuka Inn
Setsugetsuka
Ryokan HAKONE Setsugetsuka Hakone
Hakone HAKONE Setsugetsuka Ryokan
Ryokan HAKONE Setsugetsuka
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan Hakone

Frequently asked questions

Is parking available at HAKONE Setsugetsuka?

Yep, HAKONE Setsugetsuka has a free self car park. Onsite parking is limited.

How much does it cost to stay at HAKONE Setsugetsuka?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at HAKONE Setsugetsuka on 1 Oct 2026 start from NZ$553, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to HAKONE Setsugetsuka?

The closest beach to HAKONE Setsugetsuka is Atami Sun Beach (17.1 km).

Are there hot tubs in the rooms at HAKONE Setsugetsuka?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at HAKONE Setsugetsuka?

No, HAKONE Setsugetsuka does not offer an airport shuttle service.

Is there a bar or restaurant at HAKONE Setsugetsuka?

Yep, you can grab a meal at HAKONE Setsugetsuka's onsite restaurant.

What time are check-in & check-out at HAKONE Setsugetsuka?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at HAKONE Setsugetsuka?

No, pets are not allowed.

HAKONE Setsugetsuka Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 192 out of 349 reviews
Rating 8 - Good. 111 out of 349 reviews
Rating 6 - Okay. 29 out of 349 reviews
Rating 4 - Poor. 11 out of 349 reviews
Rating 2 - Terrible. 6 out of 349 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, perfect location, a great range of onsen. Definitely come here for a nice relaxing time. This was one of the best spots I have stayed in Japan and I've stayed at quite a few now!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location so close to station!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic amenities and property
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful. Nice onsen on site. Nice amenities. Enjoyed the stay immensely.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to gora park, amazing amenities offered and very tranquil environment overall
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the service is great. And the room is Japanesen style and comfortable. They even provide ramen as night snack which is so sweet.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
It was good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service and super charming onsen.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great baths!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This ryokan is absolutely phenomenal. Gorgeous place with exemplary service.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ryokan! The onsen were wonderful and the meals were delicious!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
I like the experience of the onsen! The only suggestion , the amenities somo or them are no so clean..
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
The room was smelly, the view was better in pics, the train station was loud, and the food was really nothing to write home about. Hotel front desk was also not responsive to emails. The public spa was a positive experience though.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the onsen at this property! The dinner and the breakfast were also a great experience!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities
Wonderful sat and friendly helpful staff.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place for hot spring
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Oh my goodness. This place was absolutely fantastic. Everything was above expectations for my stay here. The service, the amenities, the food, location for checking out Hakone, onsen/bathing options, the room, everything. Loved it.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natural hot spring is the main reason to stay, very close to the Gora station.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ryokan just by the station in Gora. You can get traditional Japanese dinner service and breakfast. You can also get your own onsen tub on the balcony, which I had, and which was great. The room I had was semi traditional Japanese style. The futon bed wasn't directly on the floor but on a platform. This is a must try. I can really recommend this place.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioning was hard to control. I ended up just turning it off because it got too warm. The property is nice but needs some repair in some areas. I enjoyed the private tub and the onsen. The staff was very professional, polite and helpful. The room was clean and comfortable overall. The hotel food is okay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was perfect, very clean and well maintained. I had a small issue during my stay, but the manager handled it quickly and professionally. The staff were amazing, super helpful and accommodating. They kindly allowed me to check in earlier than expected, which I really appreciated. I also accidentally left some of my belongings in the amenities room, and they safely kept them and returned everything to me. The manager even personally apologized for the minor inconvenience, which showed great care and attention. Overall, the level of service truly reflects genuine Japanese hospitality.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent two nights solo here, the hot springs bath onsen was the best part!! I felt rejuvenated and relaxed. Location super close, walking distance to train station. Hotel has the Japanese yukata to wear and you really get a taste of Japanese culture and food here. Many snacks and lots of food! Staff very helpful. I got western room with bath on balcony and loved soaking private nights there. Staff English is not fluent but with translators you get by. The garden yard was peaceful too. There are two buildings, I was in back one do a bit of a walk to main area, but not a problem. I would recommend if you want a Japanese experience and be near the train for early morning Hakone loop — best the crowds by staying in Gora.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This ryokan was beautiful and very comfortable to stay in! Utilized the onsen baths everyday and their dinners were beyond excellent 👌
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hot spring resort

Very beautiful setting, and hot springs are wonderful. The meals are excellent, beyond expectations.
Stayed 1 night in Feb 2023

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