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Hakone Ashinoko Hanaori

3.5 star property
Hotel in Hakone with spa services and 24-hour front desk

Photo gallery for Hakone Ashinoko Hanaori

Relax by the long, rectangular pool surrounded by comfortable lounge chairs and take in the panoramic views of the lush hillside and serene body of water.
Relax by the panoramic window with a view of the mountainous landscape and body of water below.
Relax in a spacious lobby with a comfortable seating area, elegant rug, and stunning views of the surrounding landscape.
Relax in a serene hot tub surrounded by breathtaking views of the surrounding landscape.
Breakfast and dinner served

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Lake Ashi
    ‪4 min walk‬
  • Ōwakudani
  • Hakone Kowakien Yunessun
    ‪10 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Separate bath and shower
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Separate bath and shower
Hairdryer
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(85 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hairdryer
Free bottled water
  • 31 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.6 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Separate bath and shower
Deep-soaking bath
Hairdryer
  • 47 sq m
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual)

8.4 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hairdryer
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 29.8 sq m
  • Partial lake view
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Hakone

At Hakone Ashinoko Hanaori you'll be within steps of Sengokuhara Onsen and Hakone Pirate Ship. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include massages and facials. The buffet restaurant, 季しかり（ときしかり）, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. .Attractions within a 10-minute drive of this 3.5-property class Motohakone hotel include Lake Ashi and Ōwakudani.

What's nearby

  • Lake Ashi - 4 min walk - 0.4 km
  • Hakone Ropeway - 5 min drive - 3.4 km
  • Hakone Shrine - 6 min drive - 6.1 km
  • Hakone Kowakien Yunessun - 10 min drive - 7.0 km
  • Hakone Open Air Museum - 11 min drive - 7.6 km

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Tokyo (HND-Haneda) - 110 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬6 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬7 min walk
  • ‪涌わくキッチン - ‬6 min drive
  • ‪大涌谷駅食堂 - ‬6 min drive
  • ‪Cafe Tune - ‬8 min drive

About this property

Hakone Ashinoko Hanaori

Hotel in Hakone with spa services and 24-hour front desk
Hakone Ashinoko Hanaori offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Hakone Ashinoko Hanaori. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

  • 154 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2017
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hakone Ashinoko Hanaori offers 154 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Languages

English, Japanese

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Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, PayPay and Merpay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Frequently asked questions

What is the cancellation policy at Hakone Ashinoko Hanaori?

Hakone Ashinoko Hanaori offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hakone Ashinoko Hanaori?

Yep, Hakone Ashinoko Hanaori has a free self car park.

Are there any beaches close to Hakone Ashinoko Hanaori?

The closest beach to Hakone Ashinoko Hanaori is Atami Sun Beach (17.1 km).

Is there a spa on site at Hakone Ashinoko Hanaori?

There's no onsite spa, but this property does offer services like facials and body treatments.

Is Hakone Ashinoko Hanaori family-friendly?

You bet! With amenities such as highchairs and children's dinnerware in the guestrooms, it's no surprise that Hakone Ashinoko Hanaori is a hit with families.

Is there a free airport shuttle available at Hakone Ashinoko Hanaori?

No, Hakone Ashinoko Hanaori does not offer an airport shuttle service.

Is there a bar or restaurant at Hakone Ashinoko Hanaori?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hakone Ashinoko Hanaori?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Hakone Ashinoko Hanaori?

No, pets are not allowed.

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 907 out of 1303 reviews
Rating 8 - Good. 293 out of 1303 reviews
Rating 6 - Okay. 59 out of 1303 reviews
Rating 4 - Poor. 20 out of 1303 reviews
Rating 2 - Terrible. 24 out of 1303 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Inara

Stayed 2 nights in Apr 2025

8/10 Good

Carola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Anil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful stay. Very clean, great amenities. The location is very close to the pirate boat cruise and the ropeway.
Stayed 1 night in Apr 2025

10/10 Excellent

Nihar

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a free upgrade to larger room, dinner and breakfast buffets are excellent. Large on site onsen. Friendly staff and offered free Shuttle back to Odawara station.
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
would like to return some day
Stayed 2 nights in Apr 2025

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in peaceful area. Easy to walk to from the rope/cable cars. I didn’t realize that the photo of the hotel with the pool that has sitting area in a circle is not a pool, it is just a water feature/fountain with a hot foot bath on the side. Also the spas here are gender separate and traditional onsen with no clothing allowed. They have spa service onsite but it fills up quickly. We got to enjoy the 2 massage chairs for free, which we absolutely loved. Our room had a private onsen bath on the balcony which was great!! It was only big enough to fit 1 person, FYI. Buffet dinner included alcoholic beverages as well. Thank you for a great stay!
This is not a pool, it’s a water feature/fountain, with a connecting footbath
Massage chairs for free in front of hotel shared onsen
Room with private bath balcony, heated water
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick, Quebec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, the Onsen, the food and the site!
Stayed 1 night in Apr 2025

8/10 Good

Leila, RICHMOND HILL

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time staying in Hakone, and I’m so glad I chose this hotel. The location was perfect for me—convenient and within walking distance to the cable car and the lake cruise. The views were absolutely breathtaking, with the public and private onsen baths. An unforgettable experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the baths and the staff. Beautiful views- I hope to go back!
Stayed 2 nights in Apr 2025

10/10 Excellent

tuangporn

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

ashfaq

Travelled with family
Liked: Cleanliness, staff & service
Everything was superb specially buffet Breakfast and dinner . However wifi needs to be fixed . It’s slow and sometimes , u available .
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is exceptional. The staff and service was amazing as well as the dinner and breakfast that was included with our stay. We enjoyed the hot baths immensely and only wished we would have been able to stay longer. Highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Shin Yin

Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Stayed 3 nights in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Hanaori was beautiful and fun! Onsen was so relaxing and pleasant, food was delicious, and the town was kawaii!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very nice except that since we stayed for three nights, we felt that the Breakfast & Dinner dishes should have been different but unfortunately they were the same everydAY.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon, Banbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Hotel

This was a wonderful, relaxing hotel. They provide a robe and pajamas (my descriptions) that you can wear around the hotel (even to dinner). The dinner buffet requires reservations but was tasty. The hotel is located right by the pirate ship ferry and the ropeway (over the mountain) but there are not any other restaurants or shops nearby. They have some rooms with personal soaking tubs on the patio (awesome) and the public bath was also amazing. The public path requires tattoos to be covered up, but you can buy a 'sticker' at the front desk.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

We had such a lovely and relaxing stay. We lucked out with good weather during our stay. We were here for 2 nights. The room was spacious and clean. We had a view of the lake and outdoor bath which was great. Both dinner and breakfast buffet were great with lots of options. We also enjoyed the foot bath. The hotel has a shuttle which runs at certain hours make sure to inquire and sign up for this as we only used it on our way out and it was much more pleasant than the public bus from Odawara station. There is a walking path/ trail along lake (opposite direction of moto Hakone ) which we found on our last day. Wished we found it prior as we were able to walk a long ways along the lake.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mang Tak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent view. Food is more for foreigners.

Perfect view from room. Buffet dinner is quite good but breakfast is mediocre. The reataurant caters mostly to foreigners (bacon, sausage, deep fried food or Chinese dumplings) and thats why for those looking for authentic Japanese cuisine, this is not for you. Service is excellent and we enjoyed our stay overall. Only choose lake side view though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing position above lake Ashi
Stayed 1 night in Apr 2025

10/10 Excellent

Yukio, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Wished the buffet had more variety choices of food. Otherwise great onsen facility to stay. Recommend to all.
Stayed 2 nights in Apr 2025