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Hatsuhana

Property class: 3

Photo gallery for Hatsuhana

A modern outdoor balcony with a glass infinity pool, a wicker sofa, and a small round table.
Creator video - submitted by Gaby Aleixandre
A modern hotel room with a sofa, a coffee table, a desk, and a bed.
A spa area with a glass-enclosed hot tub, wooden deck, and outdoor seating.
A modern bedroom with a large bed, a sofa, a desk, and a traditional sliding door.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$1,064
27 Aug - 28 Aug

Explore the area

View map
20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Hakone, Kanagawa Prefecture, 2500313
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Hot Springs
    ‪7 min walk‬
  • Place, Tamadare Falls
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking (A type, Dinner time Assigned by Hotel)

A modern living room with a sofa, a coffee table, and a television. There is a sliding door with a view of greenery outside.

Deluxe Room, Non Smoking (A type, Dinner time Assigned by Hotel)

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 1 Single Trundle Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Room, Non Smoking (Dinner time Assigned by Hotel)

A hotel room with a large bed, a sofa, a desk, and a TV.

Comfort Room, Non Smoking (Dinner time Assigned by Hotel)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Non Smoking (A type, Dinner time Assigned by Hotel)

A modern hotel room with a large bed, a sofa, a round coffee table, and a small armchair.

Premium Room, Non Smoking (A type, Dinner time Assigned by Hotel)

  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Deluxe Room, Non Smoking (B type, Dinner time Assigned by Hotel)

A modern hotel room with a large bed, a sofa, a desk with a chair, a TV, and a balcony with a view of greenery.

Deluxe Room, Non Smoking (B type, Dinner time Assigned by Hotel)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Premium Twin Room, Non Smoking (B type, Dinner time Assigned by Hotel)

A modern living room with a sofa, ottoman, and coffee table, a flat-screen TV mounted on the wall, and a sliding glass door leading to a balcony with a view of greenery.

Premium Twin Room, Non Smoking (B type, Dinner time Assigned by Hotel)

  • 87 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time Assigned by Hotel)

A modern living room with a large TV, comfortable seating, and a view of greenery outside.

Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time Assigned by Hotel)

10.0 out of 10
Exceptional
(2 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Premium Room, 1 Bedroom, Non Smoking (Dinner time Assigned by Hotel)

A modern living room with a sectional sofa, a round coffee table, and a wooden chair. There is a large sliding glass door leading to a balcony with a view of greenery.

Premium Room, 1 Bedroom, Non Smoking (Dinner time Assigned by Hotel)

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Grand Twin Room, Non Smoking (Dinner time Assigned by Hotel)

A modern hotel room with a large bed, two sofas, a coffee table, and a seating area.

Grand Twin Room, Non Smoking (Dinner time Assigned by Hotel)

  • 106 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Luxury Twin Room, Non Smoking (A type, Dinner time Assigned by Hotel)

A modern bedroom with a large bed, a sofa, a desk, and a traditional sliding door.

Luxury Twin Room, Non Smoking (A type, Dinner time Assigned by Hotel)

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Luxury Twin Room, Non Smoking (B type, Dinner time Assigned by Hotel)

A hotel room with a large bed, two purple armchairs, a desk with a lamp, and a coffee maker.

Luxury Twin Room, Non Smoking (B type, Dinner time Assigned by Hotel)

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Luxury Room, Non Smoking (C type, Dinner time Assigned by Hotel)

A modern hotel room with a large bed, a nightstand, a desk, and a view of a forest through large windows.

Luxury Room, Non Smoking (C type, Dinner time Assigned by Hotel)

  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Luxury Room, Non Smoking (D type, Dinner time Assigned by Hotel)

A modern hotel room with a sofa set, a bed, and a small desk area.

Luxury Room, Non Smoking (D type, Dinner time Assigned by Hotel)

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Luxury Room, Non Smoking (E type, Dinner time Assigned by Hotel)

A modern hotel room with a sofa, a TV, a dining table, and a balcony with a view of trees.

Luxury Room, Non Smoking (E type, Dinner time Assigned by Hotel)

10.0 out of 10
Exceptional
(1 review)
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

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About the area

Hakone

At Hatsuhana you'll be within a 20-minute stroll of Hakone Hot Springs and Tenzan Onsen. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .The restaurant, DINING HANAEMI, serves Japanese cuisine and is open for breakfast and dinner. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a terrace. Local cuisine breakfast is available daily between 7:30 AM and 9:00 AM. There's also the convenience of limited parking. .Attractions within a 20-minute drive of this 3-property class Yumoto hotel include Lake Ashi and Hakone Kowakien Yunessun.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Hot Springs - 7 min walk - 0.7 km
  • Tenzan Onsen - 6 min drive - 1.8 km
  • Tamadare Falls - 10 min drive - 3.1 km
  • Lake Ashi - 27 min drive - 8.0 km

Getting around

  • Hakone-Itabashi Station - 10 min drive
  • Kowakidani Station - 16 min drive
  • Tokyo (HND-Haneda) - 105 min drive

Restaurants

  • ‪DAMMTRAX CAFE - ‬15 min drive
  • ‪おさしみ天国・小田原海鮮ゴーゴー - ‬13 min drive
  • ‪cafe KOMON 湖紋 - ‬13 min drive
  • ‪箱根てゑらみす - ‬6 min drive
  • ‪Cafe107 - ‬8 min drive

About this property

Hatsuhana

There's a restaurant on site. Public spaces have free WiFi. Hatsuhana offers its guests a full-service spa. Hatsuhana also features a terrace and shopping on site. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hatsuhana was completed in September 2022.

This 3-star Hakone hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 6 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • On-site shopping
  • No smoking on site
  • Dining venue
Hatsuhana offers 35 accommodations with minibars and a safe. Beds feature premium bedding. 50-inch flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, spring water baths, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

Hot springs
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,951 reviews
The price is NZ$730
13 Sept - 14 Sept
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 4,235 for adults and JPY 2,420 for children
  • A restaurant

Restaurants on site

  • DINING HANAEMI

Things to do

  • Full-service spa
  • Shopping

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Renovated entire property - September 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Half Board plans must check in by 7 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 7 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 4235 for adults and from JPY 2420 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Hatsuhana Hakone
Hatsuhana Hakone
Hatsuhana Hotel Hakone Machi
Hatsuhana Hotel
Hotel Hatsuhana
Hatsuhana Hakone
Hatsuhana Hotel Hakone

Frequently asked questions

Is parking available at Hatsuhana?

Yep, Hatsuhana has a free self car park. Onsite parking is limited.

How much does it cost to stay at Hatsuhana?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Hatsuhana on 27 Aug 2026 start from NZ$1,064, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hatsuhana?

The closest beach to Hatsuhana is Atami Sun Beach (13.8 km).

Is there a spa on site at Hatsuhana?

Yep, there is an onsite spa at Hatsuhana. You'll enjoy services like massages.

Are there hot tubs in the rooms at Hatsuhana?

No, but there are spring water baths in the guestrooms.

Does Hatsuhana serve breakfast?

You bet, local cuisine brekkie is available daily between 7:30 AM and 9:00 AM.

Is there a free airport shuttle available at Hatsuhana?

No, Hatsuhana does not offer an airport shuttle service.

Is there a bar or restaurant at Hatsuhana?

Yep, you can grab a meal at Hatsuhana's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Hatsuhana?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hatsuhana?

No, pets are not allowed.

Hatsuhana Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 63 out of 80 reviews
Rating 8 - Good. 11 out of 80 reviews
Rating 6 - Okay. 2 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and deck with relaxing open air bath. Relaxing lounge with open bar. Private onsens were amazing. Excellent food. Helpful staff for every need. Shuttle driver even ran back for an umbrella for me, knowing I was going into town while it was raining.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So zen and relaxing, really amazing beautiful property.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just magical. The room was plenty spacious to accommodate our family of 4 (with two teenagers) and the included dinner and breakfast in the separate restaurant (with private rooms) were delicious. We felt very spoiled! We loved the public baths and did not opt to go to the private bath rooms as we basically had the entire public bath area to ourselves. The funicular that took us down to the public baths was such a fun surprise. And after dinner, they set up a bar and snacks/dessert in the lobby.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Yali

Everything is perfect! Just the food is very
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience. Impeccable service and fantastic location with great views. Serene and tranquil.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Olaseye

Liked: Cleanliness, amenities, property conditions & facilities
Everything! The staff were attentive, the room was immaculate and the food was sensational.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience a superlative modern property with exceptional staff.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

LEI

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent ambience for private onsen. Staff are very friendly and some of them can speak English.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality exceeded my expectations
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

ZIHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning. Service is top quality. Views are incredible. Highly recommended.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Man Ching Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, environment, and food are really pre-eminent. Many staff can speak English that easily to communicate with foreigner.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend to anyone who wants an amazing experience. The room was spacious and clean. The beds were confortable. The staff attentive, nice and polite. The food was delicious. 10/10
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reclusive area. Close to nature but far from everything else.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Mauricio Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love it
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with a gorgeous environment. The open-air bath is excellent, and the entire atmosphere is calm and relaxing. While the staff speak limited English, it’s clear they are doing their best to provide outstanding service and a memorable experience. If you’re driving, be sure to follow the address from Google Maps rather than the one listed on Expedia. I was misdirected and ended up driving an extra 15 minutes through narrow residential roads in the area.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Ma Ka Ho

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff members are incredibly friendly. Although some of them had limited English skills, they made every effort to communicate effectively with us. Everyone was so helpful and welcoming, and I want to express my heartfelt gratitude to all of them. The building is very new, and the view was stunning—especially with the tall green trees, which added to the cool and tranquil atmosphere. I would definitely love to return and stay at this hotel again.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel but had an issue with ordering wine at the restaurant. On the mobile app menu we ordered a French Chardonnay and it turned out to be 2007, way too old. It was oxidized and we told the waiter who referred us to the sommelier who agreed. We ordered a replacement but when we checked out they charged us for the wine we did not drink. That’s not acceptable and they should not be selling this vintage of white wine, way too old.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Elana

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, amenities, atmosphere, and service! If you have a food allergy please make sure to remind them right before the meal. They forgot I had an allergy and I ended up needing to take medicine for it. Worked out ok for me but could have been a lot more dangerous for others. Other than that everything was PERFECT though!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
The room was spectacular! And the setting was so serene (the lobby, restaurant, and onsen were all immaculate). The dining experiences (both breakfast and dinner) were also very special - definitely a once-in-a-lifetime experience with many new foods to try and impeccable service. My only (small) notes: there is no fitness center and no nearby running/walking/hiking (the property is located off a busy highway with no sidewalks), so if you are an active person, be prepared to do a lot of sitting around! We asked for trail recommendations but were told they didn't exist. We also found that the hotel staff, while very accommodating, were NOT knowledgeable about nearby activities, dining, etc. We really had to fend for ourselves in that regard. Perhaps it was the language barrier, but seemingly simple requests (like laundry service, or calling a taxi), they were not able to help us with. Also, note that the dining is private in individual dining rooms, but it is not IN your hotel room, if that's what you're looking for. All in all, I'd say this is an amazing retreat for 1 or 2 nights if you really just want to unplug and lay around in a beautiful space!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Cloriza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is modern and quiet; perfect place to wind down from the hustle and bustle the Tokyo and Kyoto/Osaka leg of our trip. The hotel kindly picked us up from the Hakone-Yumoto station via shuttle. Our first kaiseki experience was phenomenal and the staff was very accommodating to the last minute dietary requests of our group. One of the nights, we were accidentally served venison instead of beef and would not have noticed unless the staff hadn’t apologized and asked if we wanted to be served the beef. Having already finished the course without notice (the venison was delicious) we declined since we were getting pretty full at this point. Naoko provided lovely spa services. Thank you so much! Our room was on the 1st floor and it was perfect; nice and spacious. My only critique is the smell within the corridor of the 1st floor. It smelled a little damp/moldy, but very minor inconvenience. Overall, a lovely 2-day stay.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

WEI-CHEN

Liked: Cleanliness, staff & service, property conditions & facilities
溫泉設施太棒了！完全不被打擾的溫泉之旅
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

YUSUKE

Liked: Cleanliness, staff & service, property conditions & facilities
送迎からエントランス、チェックインからロビーやお部屋のデザインクオリティ、湯坂山の眺め、部屋付き露天風呂から、貸切風呂、大浴場、お食事、そしてお部屋にはビールやペリエにジュースもオールインクルーシブ。お値段以上の価値を全てにおいて感じました。スパも上質で大満足です。春の桜も咲き進む季節で身も心も満たされました。予約困難が続くとは思いますが、再訪したいと思います。
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Saeko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても素敵な宿でサービスも心地よかったです。ぜひまた特別な日に行きたいです！！
Stayed 1 night in Dec 2025

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