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Aura Tachibana

4.0 star property

Photo gallery for Aura Tachibana

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Creator video
Indoor spa tub
[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking | Balcony view
[Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$483
27 Apr - 28 Apr

Explore the area

View map
Yumoto 574, Hakone, Kanagawa-ken, 250-0311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Gyokuren Shrine
    ‪7 min walk‬

Room options

View all photos for Standard Tower Japanese style room, Non-smoking

Standard Tower Japanese style room, Non-smoking

Standard Tower Japanese style room, Non-smoking

  • Mountain view
  • 40 sq m
  • Sleeps 6
  • 6 Single Futons

View all photos for [Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for [Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 47 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for [Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

[Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

[Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

10.0 out of 10
Exceptional
(12 reviews)
  • Mountain view
  • 58 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Tower Japanese Room Twin Bed, Non-smoking

Standard Tower Japanese Room Twin Bed, Non-smoking

Standard Tower Japanese Room Twin Bed, Non-smoking

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Japanese Standard Room Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Japanese Standard Room Non Smoking

  • Sleeps 6

View all photos for Deluxe Twin With Open-air Bath Non-Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin With Open-air Bath Non-Smoking

  • Sleeps 2

View all photos for Japanese-Western Style Room With Open-air Bath Non Smoking

Bathroom

Japanese-Western Style Room With Open-air Bath Non Smoking

  • Sleeps 4

View all photos for Twin With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Twin With Open-air Bath Non Smoking

  • Sleeps 2

View all photos for Japanese-Style Room With Twin Non-Smoking

Free toiletries, slippers, electronic bidet, towels

Japanese-Style Room With Twin Non-Smoking

  • Sleeps 5

View all photos for [Adults Only] Luxury Tower,special Room With Open-air Bath, Dinner Served From 18:00/Japanese Dinner

In-room safe, soundproofing, free WiFi, bed sheets

[Adults Only] Luxury Tower,special Room With Open-air Bath, Dinner Served From 18:00/Japanese Dinner

  • Sleeps 4

View all photos for Top Floor Japanese-Western Style Room With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Top Floor Japanese-Western Style Room With Open-air Bath Non Smoking

  • Sleeps 4

View all photos for Top Floor Twin Room With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Top Floor Twin Room With Open-air Bath Non Smoking

  • Sleeps 2

View all photos for Top Floor Deluxe Twin Room With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Top Floor Deluxe Twin Room With Open-air Bath Non Smoking

  • Sleeps 2

About the area

Hakone

At Aura Tachibana you'll be within steps of Hakone Hot Springs and Shogenji Temple. Highlights at this hotel include 2 restaurants, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a sauna, a library and a terrace. There's also limited parking, along with the convenience of free train pick-up service. .Attractions within a 15-minute drive of this 4-property class Yumoto hotel include Fuji-Hakone-Izu National Park and Hakone Open Air Museum.

What's nearby

  • Hakone Hot Springs - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Sounji Temple - 4 min walk - 0.4 km
  • Tamadare Falls - 6 min walk - 0.5 km
  • Gyokuren Shrine - 7 min walk - 0.6 km

Getting around

  • Hakone Yumoto Station - 10 min walk
  • Kowakidani Station - 11 min drive
  • Tokyo (HND-Haneda) - 104 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬6 min walk
  • ‪茶のちもと - ‬5 min walk
  • ‪箱根てゑらみす - ‬9 min walk
  • ‪箱根浪漫亭湯本店 - ‬6 min walk
  • ‪山そば - ‬8 min walk

About this property

Aura Tachibana

Aura Tachibana offers its guests hot springs and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and a vending machine are also featured at Aura Tachibana. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 4-star Hakone hotel is smoke free.

  • 45 guestrooms or units
  • 2 dining venues
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Aura Tachibana offers 45 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Similar properties

Hot springs
Hakone Pax Yoshino
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  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 536 reviews
The price is NZ$457
21 Apr - 22 Apr
Hakone Pax Yoshino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kaze no Yakata
  • Mori no Yakata

Things to do

  • Hot springs
  • Library
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated. Guests with food allergies should contact this property in advance.
Guests are requested to contact the property in advance for Yukata and amenity selections.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:00 AM and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Aura Tachibana Inn Hakone
Aura Tachibana Inn
Aura Tachibana Hakone
Aura Tachibana
Aura Tachibana Hotel Hakone-Machi
Aura Tachibana Hotel Hakone
Aura Tachibana Hotel
Aura Tachibana Hotel
Aura Tachibana Hakone
Aura Tachibana Hotel Hakone

Frequently asked questions

Is parking available at Aura Tachibana?

Yep, Aura Tachibana has a free self car park. Onsite parking is limited.

How much does it cost to stay at Aura Tachibana?

As of 5 Apr 2026, prices found for a 1-night stay for 2 adults at Aura Tachibana on 27 Apr 2026 start from NZ$483, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Aura Tachibana?

The closest beach to Aura Tachibana is Atami Sun Beach (14.7 km).

Is there a free airport shuttle available at Aura Tachibana?

No, Aura Tachibana does not offer an airport shuttle service.

Is there a bar or restaurant at Aura Tachibana?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Aura Tachibana?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Aura Tachibana?

No, pets are not allowed.

Aura Tachibana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 232 out of 409 reviews
Rating 8 - Good. 125 out of 409 reviews
Rating 6 - Okay. 31 out of 409 reviews
Rating 4 - Poor. 12 out of 409 reviews
Rating 2 - Terrible. 9 out of 409 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

KING TEEN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The service is excellent. Thank you for your courtesy.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice Ryokan.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
Stayed 2 nights in Dec 2025

8/10 Good

Wen

Stayed 2 nights in Nov 2025

10/10 Excellent

Bernadette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff and very knowledgeable
Private bath with a view
Dessert
Stayed 1 night in Oct 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
⭐☆☆☆☆ Stay away — serious hygiene issue I stayed at Aura Tachibana recently and ended up with dozens of bed bug bites all over my arms and legs. The room looked fine at first, but by the next morning I was covered in itchy red marks. I had to move to another hotel and buy medication to treat the bites. I’ve reported this to management and hope they take immediate action to address it, but until there’s confirmation that the rooms have been properly treated, I strongly recommend avoiding this place. It was an awful experience and ruined part of my trip.
Stayed 1 night in Oct 2025

10/10 Excellent

bo seon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was truly exceptional and of the highest standard. Staff themselves bring the quality of service top-notch on your table, you can experience what is meant to be the Japanese service is. Highly recommended.
Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
Stayed 1 night in Sep 2025

4/10 Poor

Louis, Auckland

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mayuresh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chung

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Impeccable services from hotel staffs. However, the property needs renovation.
Stayed 2 nights in May 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner and breakfast were very good in terms of presentation and taste.
Stayed 1 night in May 2025

10/10 Excellent

MIRAT

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay onsen

The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

10/10 Excellent

Arnab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aura Tachibana is a Japanese style Onsen accommodation with large Japanese style rooms facing the mountains. We were checked in by a gentleman called Bappa Mondal from our hometown in India (Kolkata) and he was incredible. He explained all the options, did his best to accommodate the dietary restrictions for my wife and gave valuable advice on local transportations. The room was large, quiet and elegant.
Stayed 1 night in Mar 2025

10/10 Excellent

Sangita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely relaxing stay

Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
Stayed 1 night in Jan 2025

8/10 Good

Geoffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel combined traditional with modernness. We had a large tatami room with regular beds and a Japanese futon bed. It was large and comfortable. Breakfast was Japanese style which we loved. Our daughter however, can not get past eating rice and fish for breakfast. The hotel is not conveniently located, not easily walkable from the train train station. The hotel offers a shuttle bus that takes you to and from train station but stops at 5 pm. You will have to take a taxi, if you return late from Hakone, which costs 600 yen. Otherwise, we loved the stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional Japanese style hotel with public beautiful onsen and Japanese multi course breakfast is amazing. Everyone is very polite and friendly. Also very helpful. Highly recommend.
Stayed 1 night in Dec 2024

4/10 Poor

Jonathan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricardo, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous authentic Japanese food beautifully presented on the plate and by the staff. Very quiet Lovely public onsen experience
Stayed 2 nights in Nov 2024