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Hotel Okada

4.0 star property
Boardwalk/promenade ryokan with spa services and 24-hour front desk

Photo gallery for Hotel Okada

Public bath
Public bath
Bathroom sink
Breakfast and dinner served
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Spa
  • Housekeeping
  • Parking included
The current price is NZ$301
8 Sept - 9 Sept

Explore the area

View map
191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Hakone, Kanagawa-ken, 250-0312
  • Tenzan Onsen
    ‪1 min drive‬
  • Hakone Open Air Museum
    ‪11 min drive‬
  • Lake Ashi
    ‪14 min drive‬

Room options

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

1 bedroom, down duvets, in-room safe, free WiFi

Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
HDTV
Heating
Separate bedroom
Down duvet
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
HDTV
Heating
Separate bedroom
Down duvet
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

1 bedroom, down duvets, in-room safe, free WiFi

Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
HDTV
Heating
Separate bedroom
Down duvet
  • 42 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

Highlights

Individually furnished
Individually decorated
Mini-fridge
HDTV
Down duvet
Separate bedroom
Private bathroom
Shower/bath combination
  • 36 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

1 bedroom, down duvets, in-room safe, free WiFi

Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Heating
Separate bedroom
Down duvet
  • 51 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

1 bedroom, down duvets, in-room safe, free WiFi

Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

Highlights

Balcony
Individually furnished
Air conditioning
HDTV
Heating
Separate bedroom
Down duvet
Private bathroom
  • 51 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Standard Japanese Style Room, Non Smoking

Standard Japanese Style Room, Non Smoking

Standard Japanese Style Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Down duvet
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 5 Twin Futons

View all photos for Upper Floor Japanese Western Style Room, Non Smoking

1 bedroom, down duvets, in-room safe, free WiFi

Upper Floor Japanese Western Style Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
HDTV
Down duvet
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 43 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

Highlights

Individually furnished
Air conditioning
HDTV
Heating
Separate bedroom
Down duvet
Private bathroom
Shower/bath combination
  • 64 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Deluxe Japanese Style Room With Open-Air Bath - YUAN - Non-Smoking

1 bedroom, down duvets, in-room safe, free WiFi

Deluxe Japanese Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5

View all photos for Upper Floor Japanese Western Style Room - Non-Smoking

1 bedroom, down duvets, in-room safe, free WiFi

Upper Floor Japanese Western Style Room - Non-Smoking

  • Sleeps 5

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

1 bedroom, down duvets, in-room safe, free WiFi

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

  • Sleeps 5

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

1 bedroom, down duvets, in-room safe, free WiFi

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Deluxe Japanese Western Style Room With Open-Air Bath - YUAN - Non-Smoking

1 bedroom, down duvets, in-room safe, free WiFi

Deluxe Japanese Western Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5

View all photos for Western-style Twin Room SENYU With Hot Spring Bath

1 bedroom, down duvets, in-room safe, free WiFi

Western-style Twin Room SENYU With Hot Spring Bath

  • Sleeps 2

View all photos for Top Floor Hot Spring Open-air Bath MIYABI] Japanese-Western Room

1 bedroom, down duvets, in-room safe, free WiFi

Top Floor Hot Spring Open-air Bath MIYABI] Japanese-Western Room

  • Sleeps 5

View all photos for Standard Japanese-Style Room - Non-Smoking

Bathroom

Standard Japanese-Style Room - Non-Smoking

  • Sleeps 5

View all photos for Japanese Style Room With In Room Bath- SENYU - , Non Smoking, 36

Dining

Japanese Style Room With In Room Bath- SENYU - , Non Smoking, 36

  • Sleeps 5

[Upper Floor Guest Room] Japanese-style Room [Japanese Room] [Non-smoking]

  • Sleeps 5

About the area

Hakone

At Hotel Okada, you'll be 6.9 km (4.3 mi) from Odawara Castle and 9.4 km (5.8 mi) from Hakone Open Air Museum. Highlights at this ryokan include a restaurant and in-room free WiFi. .A day of pampering can include deep-tissue massages, facials and aromatherapy. The buffet restaurant, Sky Lounge, is open for breakfast and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free self parking. .Places within a 30-minute drive of this 4-property class Yumoto ryokan include Lake Ashi and Hakonejinja Mototsumiya.

What's nearby

  • Tenzan Onsen - 1 min drive - 0.4 km
  • Hakone Open Air Museum - 11 min drive - 6.9 km
  • Hakone Kowakien Yunessun - 12 min drive - 8.3 km
  • Hakone Shrine - 13 min drive - 8.6 km
  • Lake Ashi - 14 min drive - 10.3 km

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Yumoto Station - 19 min walk
  • Tokyo (HND-Haneda) - 87 min drive

Restaurants

  • 囲炉裏茶寮八里
  • ‪はつ花そば 本店 - ‬15 min walk
  • 杣の栖
  • たまだれ庵
  • ‪手打ち蕎麦 彦(げん) - ‬3 min walk

About this property

Hotel Okada

Boardwalk/promenade ryokan with spa services and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Hotel Okada offers its guests hot springs. Event space at this ryokan measures 5199 square feet (483 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at Hotel Okada. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

  • 103 guestrooms or units
  • 12 levels
  • 5199 sq ft of conference space
  • 483 sq. m of conference space
  • Deli
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Hotel Okada offers 103 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:30 AM and 12:30 AM. The temperature in the hot springs is set to 131°F.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Lounge

Things to do

  • 2 indoor hot springs
  • Arcade/game room
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • 5,199 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot springs open from 5:30 AM - 12:30 AM
  • Hot springs water temperature - 55 ºC
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 12 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Geta (wooden sandals)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Due to renovations, the foot bath and the Sky Garden on the 8th floor are not available from September 1-December 20, 2025.

Renovations and closures

The property will be renovating from 1 September 2025 to 20 December 2025 (completion date subject to change). The following areas are affected:
  • Hot springs
During renovations, the ryokan will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1100.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve on-site parking and access to the public bath facility. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Hot springs access available from 5:30 AM to 12:30 AM.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Okada.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Okada
Hotel Okada Hakone
Okada Hakone
Okada Hotel
Okada Hotel Hakone Machi
Onsen Hotel Okada
Onsen Hotel Okada
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone

Frequently asked questions

What is the cancellation policy at Hotel Okada?

Hotel Okada offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Okada?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Okada on 8 Sept 2025 start from NZ$297.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Okada?

Yep, Hotel Okada has a free self car park.

Are there any beaches close to Hotel Okada?

The closest beach to Hotel Okada is Atami Sun Beach (14.3 km).

Is there a spa on site at Hotel Okada?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as deep-tissue massages.

Does Hotel Okada have a pool?

Hotel Okada has a pool.

Is Hotel Okada family-friendly?

You bet! With amenities such as an arcade and a deli, as well as children's slippers and children's dinnerware in the guestrooms, it's no surprise that Hotel Okada is a hit with families.

Is there a free airport shuttle available at Hotel Okada?

No, Hotel Okada does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Okada?

Yep, you can grab a meal at Hotel Okada's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hotel Okada?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Okada?

No, pets are not allowed.

Hotel Okada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 827 reviews
Rating 8 - Good. 277 out of 827 reviews
Rating 6 - Okay. 94 out of 827 reviews
Rating 4 - Poor. 32 out of 827 reviews
Rating 2 - Terrible. 9 out of 827 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, amenities
The indoor spa was a great experience and really enjoyed it. The restaurant closes at 8pm and so do local restaurants therefore one has to travel a little further out to find food
Stayed 1 night in May 2025

10/10 Excellent

My Duyen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel room here had a gorgeous view of the trees and neighboring hotels. I loved having the privacy of an outdoor onsen bath for my room. The dinner buffet offered a wide selection of Japanese and western choices. Would recommend and stay again in the future!
Stayed 1 night in Apr 2025

8/10 Good

Long

Travelled with group
Liked: Cleanliness, staff & service
The property is a little outdated. But the buffet option are best. Good quality food.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked the Japanese style room which I no loved. It was beautiful to see the back yard area with onsen every morning
Stayed 2 nights in Apr 2025

8/10 Good

Matthew

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Maxim

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Y-van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Okada is slightly further from the Station so recommend arranging Taxi services ahead of time if necessary. Location is an older location but very well maintained. Appreciated the breakfast's buffet variety and available facilities. We were there for a single overnight stay but definitely is worthy of a 2 or 3 night stay to relax. Line for the shuttle can get long with all the hotels that are serviced. Tatami room was definitely spacious and provided ample room for a small family if needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Megumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to relax and be surrounded by the nature. I really recommend this place
Stayed 1 night in Apr 2025

10/10 Excellent

lewis

Stayed 1 night in Apr 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private bath and the property as a whole was beautify
Stayed 1 night in Apr 2025

8/10 Good

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Louie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the private Onsen

Great choice to have a private onsen. The facilities were clean and well appointed, we used the spa services and were very happy with them.
Stayed 2 nights in Apr 2025

10/10 Excellent

Josh

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and very relaxing. Would definitely stay there again!
Stayed 1 night in Apr 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2025

10/10 Excellent

Ruby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful beautiful place! It was cloudy, so I did not get a Mountain View, but the onsen experience was wonderful and much needed! The hike up the hotel was not great, but that’s the only con. Overall, we had a great time and experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Stefhan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rekha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

We stayed at the hotel Okada for two nights and one day. We had a private onsen and it was beautiful and relaxing. The service was exemplary. The amenities were amazing. The staff was incredibly kind and helpful. They made sure we got to our departure train on time, even though taxis weren’t running and the onsen/ryokan shuttle that runs through Hakone also hadn’t started yet. The buffet is expensive and while there are some standout items, I’m not sure it was worth it. But very convenient and nice to see everyone in their yukatas (provided by the hotel).
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Wonderful private bath
Stayed 1 night in Apr 2025

8/10 Good

Giorgia

Stayed 1 night in Mar 2025

6/10 Okay

King Hong Tony

Liked: Cleanliness, staff & service
Disliked: Amenities
Mold on some corners of the wall. Buffet items not hot or restocked
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real Japan!

A delight, and the front staff is very helpful for those of us who can’t read kanji. Go to Yu no Sato while everyone else is eating.
Stayed 2 nights in Mar 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

So Lan, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff. They use google translate to communicate with you! Excellent
Stayed 2 nights in Feb 2025