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Rakuten STAY TERRACE Hakone Kowakudani

Property class: 3.5

Photo gallery for Rakuten STAY TERRACE Hakone Kowakudani

A hot spring area with stone and wooden steps leading into the water, surrounded by bamboo and greenery.
A modern bathroom with a bathtub, shower, and a window with blinds.
A modern living room with a large flat-screen TV, comfortable seating, and a view of the outdoors.
A hot tub with a wooden deck and a view of a bamboo fence and mountains.
A multi-story hotel with balconies and outdoor seating areas.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$504
27 Sept - 28 Sept

Explore the area

View map
483-2 Kowakudani, Hakone, Kanagawa, 250-0406
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪16 min walk‬

Room options

View all photos for [A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

A modern living room with a large flat-screen TV, comfortable seating, and a view of the outdoors.

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

  • Mountain view
  • 170 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Queen Beds and 2 Large Single Beds

View all photos for [B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

A modern living room with a sofa, a coffee table, a flat-screen TV, and a kitchen area with a large window.

[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for [C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

A modern living room with a sofa, a wooden coffee table, and a TV mounted on the wall.

[C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Stayable Showroom, No pets allowed, Non Smoking

A modern dining area with a wooden table and six chairs, a sofa, and a TV in the background.

Stayable Showroom, No pets allowed, Non Smoking

  • Mountain view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

View all photos for [D] 2 Queen Beds + Japanese Futon Area / Max. 6 people, No pets allowed, Non Smoking

A modern living room with a sofa, a coffee table, and a projection screen displaying a landscape.

[D] 2 Queen Beds + Japanese Futon Area / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

View all photos for [D] 2 Queen Beds + Japanese Futon Area(Dog Friendly) / Max. 6 people, Non Smoking

A modern living room with a large wall-mounted TV displaying a forest scene, a brown sofa with cushions, and a small round table.

[D] 2 Queen Beds + Japanese Futon Area(Dog Friendly) / Max. 6 people, Non Smoking

  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

View all photos for [E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 72 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Bunk Beds and 2 Single Beds

View all photos for [E] 2 Queen Beds + Japanese Futon Area/ Max. 5 people, No pets allowed, Non Smoking

A modern hotel room with a wooden accent wall, a large flat-screen TV, a wooden dining table, a sofa, and a bench.

[E] 2 Queen Beds + Japanese Futon Area/ Max. 5 people, No pets allowed, Non Smoking

  • Mountain view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

View all photos for [F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

A modern room with a wooden table and chairs, a glass wall offering a view of a mountainous landscape.

[F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for [F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

A modern living room with a sofa, ottoman, and a round wooden table. A television mounted on the wall displays a nature scene.

[F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

  • Mountain view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for [G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking

[G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking | View from room

[G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for 【A】Suite (Dog-Friendly) / With Open-Air Bath

Premium bedding, free WiFi, bed sheets

【A】Suite (Dog-Friendly) / With Open-Air Bath

  • Sleeps 10
  • 4 Queen Beds and 2 Double Beds

View all photos for 【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

Premium bedding, free WiFi, bed sheets

【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for 【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

Premium bedding, free WiFi, bed sheets

【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

About the area

Hakone

At Rakuten STAY TERRACE Hakone Kowakudani you'll be 1.5 km (1 mi) from Hakone Kowakien Yunessun and 4.8 km (3 mi) from Hakone Hot Springs. .Each apartment features a washer/dryer, free WiFi and a separate bath and shower. In-room dining is easy with amenities like a fridge, a microwave and a stovetop. Nice touches to enhance your stay include premium bedding, a spring water bath and a rainfall showerhead. A coffee/tea maker, a rice cooker and free bottled water are also available. .This smoke-free apartment building offers free WiFi in public areas, a lift and a vending machine. There's also the convenience of free self parking.
View more Apartments in HakoneOpens in a new window

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Chisuji Falls - 11 min walk - 0.9 km
  • Okada Museum of Art - 13 min walk - 1.2 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Kowakien Yunessun - 16 min walk - 1.4 km

Getting around

  • Kowakidani Station - 4 min walk
  • Hakone Miyanoshita Station - 18 min walk
  • Tokyo (HND-Haneda) - 128 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪箱根餃子センター - ‬2 min drive
  • ‪ダイニングはこね - ‬2 min drive
  • ‪CAFE Ryusenkei - ‬16 min walk
  • ‪鮨・天麩羅 風月 - ‬3 min drive

About this property

Rakuten STAY TERRACE Hakone Kowakudani

Rakuten STAY TERRACE Hakone Kowakudani offers its guests a vending machine and a lift. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Hakone apartment is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 4 levels
  • Charging station for electric cars
  • Lift
  • No smoking on site
Rakuten STAY TERRACE Hakone Kowakudani offers 23 accommodations with washers/dryers and complimentary bottles of water. Beds feature premium bedding. Full-sized fridge/freezers, microwaves and coffee/tea makers are provided.

Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and complimentary toiletries. This Hakone apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include rice cookers and a hairdryer.

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Property amenities

Pool/Spa

  • Private indoor mineral hot springs (onsen)

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Family friendly

  • Children's dinnerware

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Paper towels
  • Rice cooker

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Laundry

  • Laundry detergent
  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Vending machine

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 23 units
  • 4 floors
  • Electric car charging station
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Rakuten STAY TERRACE Hakone Kowakudani Hakone
Rakuten STAY TERRACE Hakone Kowakudani Apartment
Rakuten STAY TERRACE Hakone Kowakudani Apartment Hakone

Frequently asked questions

Is parking available at Rakuten STAY TERRACE Hakone Kowakudani?

Yep, Rakuten STAY TERRACE Hakone Kowakudani has a free self car park. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at Rakuten STAY TERRACE Hakone Kowakudani?

As of 25 Sept 2026, prices found for a 1-night stay for 2 adults at Rakuten STAY TERRACE Hakone Kowakudani on 27 Sept 2026 start from NZ$504, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Rakuten STAY TERRACE Hakone Kowakudani?

The closest beach to Rakuten STAY TERRACE Hakone Kowakudani is Atami Sun Beach (16 km).

Is there a spa on site at Rakuten STAY TERRACE Hakone Kowakudani?

No, there is no spa at this property. Hakone Kowakien Yunessun is a short 18-minute walk away.

Are there hot tubs in the rooms at Rakuten STAY TERRACE Hakone Kowakudani?

No, but there are spring water baths in the guestrooms.

Is there a free airport shuttle available at Rakuten STAY TERRACE Hakone Kowakudani?

No, Rakuten STAY TERRACE Hakone Kowakudani does not offer an airport shuttle service.

What time are check-in & check-out at Rakuten STAY TERRACE Hakone Kowakudani?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Rakuten STAY TERRACE Hakone Kowakudani?

No, only service animals are allowed.

Rakuten STAY TERRACE Hakone Kowakudani Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 158 out of 193 reviews
Rating 8 - Good. 23 out of 193 reviews
Rating 6 - Okay. 10 out of 193 reviews
Rating 4 - Poor. 0 out of 193 reviews
Rating 2 - Terrible. 2 out of 193 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It was very luxurious and clean.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing place! Highly recommended! I was blown away by the property!! Huge, beautiful, open and very comfy!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This room was everything it stated and more. The room was clean and included many nice amenities. I would definitely stay again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We really enjoyed our stay here! The hotel is super nice, clean, and comfortable. The location was perfect and made it easy to get around. We’d definitely stay here again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The place was spacious; the facilities were nice like home! There was a kitchen with kitchenwares and utensils and laundry too!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
The best hotel I have stayed in my life. I wished I had booked it longer. The perfect place to relax. The attraction nearby were not interesting, but this hotel made up for it.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The most amazing stay in Hakone! It truly felt like a retreat and wished I would have stayed an extra night. We rented a car during our stay and it was easy to navigate from hotel to the lake. Room was huge and had everything we could have ever needed. Onsen was great and the balcony view was absolutely beautiful. Will definitely be back!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing room, private onsen, comfortable king size beds. Only downside was not being able to store luggage after checkout but there are luggage lockers in most train and ropeway terminals. Room was more like an apartment and very comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Clean and very big room with all the necessary ameneties - the prívate onsen are amazing. My only sugestión is that the location is quite isolated probably next time we would choose another one but the room 10/10
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication, listing accuracy
No staff at property. Laundry in room was great. Specious rooms, very comfortable stay- felt like home. Location is not great. Limited dining options if you want to eat out.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Quiet, clean, modern and family friendly property. Good location, near subway and bus station to access attractions in the area within very reasonable amount of time. Property has plenty of space with private dry sauna and hot spring tub for convenient access. Wish that we have abundance of time to spend and enjoy this property. Highly recommended for winding down and quiet family time away from the bustling cities.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean spacious room. In-room onsen + sauna is great! A bit on the expensive side but it was worth it.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Very modern, clean and comfotable, with inroom onsen and sauna with red light and outside footbath in every suit, even a telescope and a projector. The only downfall is its not walking distance to any stores or restaurants you need to take a cab.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, listing accuracy
Nice clean place, however don’t come early as they are very strict with there check in time of 3pm
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Loved the room, great for families and kitchen well equipped. The onsen and sauna were a great addition to the stay. Would recommend that you bring food supplies as only one place near the station to get food.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
The living room & dining rooms where spacious & everything very tidy & clean & washing machine fabulous as was the outdoor entertaining area but the check in process was quite difficult & trying to speak with staff was also difficult but property was fabulous
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Safe, clean, awesome
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Although needing a train to access this place massively exceeded our expectations. The apartment was enormous with the luxury of a private semi outdoor thermal bath & a sauna. For a family of 5 this was absolutely perfect, very glad we chose here & not the other older hotels in the area
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
We like this hotel as it is cozy and spacious. The hotspring at room is fab!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this property! Perfect place for a stay-in get-away. Very relaxing and the onsen was AMAZING!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
Easy and spacious, great for groups.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Amazing hotel with great facilities, highly recommend
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was excellent. Amazing facilities, clean and modern.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Excellent facilities, private onsen was amazing.
Stayed 2 nights in Apr 2025