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Crowne Plaza - ANA Hamamatsu by IHG

Property class: 3.5

Photo gallery for Crowne Plaza - ANA Hamamatsu by IHG

A modern hotel room with a sofa, chairs, a dining table, and a view of the city.
A hotel lobby with a reception desk, glass doors, and a staircase.
A swimming pool with lanes, a sun deck with lounge chairs, and a view of buildings.
Bar (on property)
A hotel room with two beds, a desk, a chair, and a large window with a city view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$108
23 Nov - 24 Nov

Explore the area

View map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511
  • Place, Act City Hamamatsu
    ‪1 min walk‬
  • Place, Act Tower
    ‪3 min walk‬
  • Place, Hamamatsu Museum of Musical Instruments
    ‪4 min walk‬
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪63 min drive‬

Room options

View all photos for Standard Room

A hotel room with a desk, two beds, a chair, a coffee maker, and a painting on the wall.

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, a television, and a window with a city view.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

A hotel room with a bed, a desk, a chair, a large window with a city view, and a flat-screen TV mounted on the wall.

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a sofa, chairs, a dining table, and a view of the city.

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Suite, 3 Single Beds (Japanese Western)

A bathroom with a sink, mirror, and shower.

Premium Suite, 3 Single Beds (Japanese Western)

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 2 Single Beds

A hotel room with a desk, two beds, a chair, a coffee maker, and a painting on the wall.

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Premium Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

About the area

Hamamatsu

Crowne Plaza - ANA Hamamatsu by IHG puts you in the heart of Hamamatsu, within just a 10-minute stroll of Act Tower and Hamamatsu Diorama Factory Museum. Highlights at this hotel include 3 restaurants and in-room free WiFi. .The restaurant, Four Seasons, serves Japanese cuisine and is open for lunch and dinner. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and dry cleaning/laundry services. Buffet breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3.5-property class Naka Ward hotel include Hamamatsu Museum of Musical Instruments and Hamamatsu Science Museum.

What's nearby

  • Act City Hamamatsu - 1 min walk - 0.2 km
  • Hamamatsu Observation Deck - 2 min walk - 0.2 km
  • Act Tower - 3 min walk - 0.3 km
  • Hamamatsu Museum of Musical Instruments - 4 min walk - 0.4 km
  • Hamamatsu Castle - 15 min walk - 1.3 km

Getting around

  • Hamamatsu Station - 6 min walk
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka) - 61 min drive

Restaurants

  • ‪五味八珍 浜松駅ビルメイワン店 - ‬4 min walk
  • ‪ひまわり食堂 - ‬3 min walk
  • ‪フレッシュネスバーガー - ‬4 min walk
  • ‪フィガロ (Figaro) - ‬5 min walk
  • ‪中国料理桃花林 - ‬6 min walk

About this property

Crowne Plaza - ANA Hamamatsu by IHG

There are 3 restaurants on site. WiFi is free in public spaces. There are 2 meeting rooms available. Crowne Plaza - ANA Hamamatsu by IHG also features a vending machine, dry cleaning/laundry services, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hamamatsu hotel.

  • 192 guestrooms or units
  • 3 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Lift
  • Smoking in designated areas
Crowne Plaza - ANA Hamamatsu by IHG offers 192 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • 3 restaurants

Restaurants on site

  • Bell facade
  • Four Seasons
  • Phoenix

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1100 for children
  • Self-parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Frequently asked questions

What is the cancellation policy at Crowne Plaza - ANA Hamamatsu by IHG?

Crowne Plaza - ANA Hamamatsu by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza - ANA Hamamatsu by IHG?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza - ANA Hamamatsu by IHG on 23 Nov 2026 start from NZ$108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza - ANA Hamamatsu by IHG?

Yep, Crowne Plaza - ANA Hamamatsu by IHG has a self car park for JPY 1000 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Crowne Plaza - ANA Hamamatsu by IHG?

The closest beach to Crowne Plaza - ANA Hamamatsu by IHG is Nakatajima Sand Dunes (5 km).

Does Crowne Plaza - ANA Hamamatsu by IHG serve breakfast?

Sure does, buffet brekkie is served on weekdays from 7:00 AM to 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Crowne Plaza - ANA Hamamatsu by IHG?

No, Crowne Plaza - ANA Hamamatsu by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza - ANA Hamamatsu by IHG?

Yep, Crowne Plaza - ANA Hamamatsu by IHG has 3 restaurants.

What time are check-in & check-out at Crowne Plaza - ANA Hamamatsu by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza - ANA Hamamatsu by IHG?

No, only service animals are allowed.

Crowne Plaza - ANA Hamamatsu by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 125 out of 365 reviews
Rating 8 - Good. 140 out of 365 reviews
Rating 6 - Okay. 78 out of 365 reviews
Rating 4 - Poor. 16 out of 365 reviews
Rating 2 - Terrible. 6 out of 365 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, very spacious rooms, and a delicious breakfast. I had a wonderful stay and would definitely recommend it.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good days. The only thing I was disappointed about was that the hotel was undergoing renovations and some areas were closed.
Stayed 8 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location. Across from the station. My room had a very distant view of Mt. Fuji. Bed was old and could use an upgrade. Breakfast had a good variety and the staff were helpful
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We happened to check in the day of the town's annual parade so the location right at the train station was perfect. Good breakfast in lobby. Family Mart and 7-11 a block away -- these are not the convenience stores of America -- these have good quality snacks. Enough for a quick meal.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Small Rooms, but food location

Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

nathing particular
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
お世話になりました。チェックイン時にフロントから冷たいお茶をいただき非常に美味しかったです。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
駅から近く移動しやすく便利 朝ご飯がとても美味しかったです
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
更衣室をお貸しいただき大変助かりました。 どうもありがとうございました。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ユニットバスのカーテンが凄く臭かった。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からのアクセスも良く便利でした。
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
朝食なし
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食バイキングがとても美味しかったです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness
指輪など　小物入れを　置いて欲しい。 部屋は　そこそこ値段の割に広かった
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
出張でしたがスタッフの方とても丁寧でした
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
客室は綺麗。 近くの駐車場は、満車。離れた駐車場は、雨の中歩くには遠く狭かった
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
エアコンの温度調節ができず困ったこと以外に、特に不満はありません。
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
地下駐車場が無く、提携先は一晩 1,000円で利用可。しかし、その場所が分かりにくい。ホテルHPの案内の地図はあるけど、距離感が分からなかった。地図上の表記と実際の駐車場ビルの表示が、同じでなかったり。浜松へ初ドライブの私にとっては、バタバタ。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
2階のレストラン横の男トイレの個室の鍵が壊れていた
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
さっぱりとしていて、良い感じでした。
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
電気ポットの中が汚く掃除されていなかった
Stayed 1 night in Feb 2026
Verified review

8/10 Good

スタッ
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
清潔でスタッフの対応も良かった。
Stayed 2 nights in Oct 2025