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5.0 out of 5

"Great location, nice and friendly staff, clean room. " More

By a verified traveller on Fri 05 May 2023

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Hotel Description

Hotel Crown Palais Hamamatsu puts you in the heart of Hamamatsu, within just a 10-minute stroll of Hamamatsu Diorama Factory Museum and Hamamatsu Museum of Musical Instruments. Highlights at this hotel include 3 restaurants, an indoor swimming pool, and a bar/lounge.

The restaurant, Four Seasons, serves Japanese cuisine and is open for lunch and dinner. Additionally, you'll find free WiFi in public areas, a sauna, and a coffee shop/cafe. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3.5-star Naka Ward hotel include Act Tower and Hamamatsu Science Museum.

Standard Double Room, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$120* Per night/room 6 May - 7 May

Standard Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Twin Room, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Standard Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Single Room, Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Hotel Crown Palais Hamamatsu ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Crown Palais Hamamatsu

Family (1)
5 out of 5
Great location, nice and friendly staff, clean room.

Posted by on 5 May 2023

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Property Features

Hotel Crown Palais Hamamatsu offers its guests an indoor pool and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. Hotel Crown Palais Hamamatsu also features laundry facilities, dry cleaning/laundry services, and a hair salon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 192 guestrooms or units
  • 3 dining venues
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Beauty salon
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Hamamatsu Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Crown Palais Hamamatsu offers 192 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Televisions come with digital channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

Hotel Crown Palais Hamamatsu has 3 restaurants serving breakfast, lunch, and dinner.

Four Seasons - This restaurant specializes in Japanese cuisine. Open daily.

Phoenix - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Bell facade - This buffet restaurant serves lunch and dinner. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests must be at least 20 years of age to stay in a smoking room.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1000 per night
  • Facilities fee: JPY 1650 per person, per night and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crown Palais
  • Crown Palais Hamamatsu
  • Hotel Crown Palais
  • Hotel Crown Palais Hamamatsu
  • Crown Palais Hamamatsu
  • Hotel Crown Palais Hamamatsu Hotel
  • Hotel Crown Palais Hamamatsu Hamamatsu
  • Hotel Crown Palais Hamamatsu Hotel Hamamatsu

You should know

  • Pool access available from 3:00 PM to 9:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.