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4.5 out of 5

"Nice stay, clean and tidy rooms and very comfortable bed " More

By a verified traveller on Sat 27 Feb 2021

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Hotel Description

A luxury stay in the heart of Hamilton awaits you at Novotel Tainui Hamilton. You'll be steps from SkyCity Hamilton and 2.8 km (1.7 mi) from Waikato Hospital. Highlights at this family-friendly hotel include a restaurant and in-room free WiFi.

You can enjoy flat-screen TVs with satellite channels, and all 177 rooms feature free wired Internet, iPod docks, and in-room childcare. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries and pillow menus. Coffee/tea makers, free newspapers, and in-room massages are also available.

The restaurant, Restaurant On Alma, is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Conference space and a business center are among the business amenities offered. Added amenities include free WiFi in public areas, a fitness center, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Within a 15-minute drive of this 4.5-star Hamilton hotel, attractions include Hamilton Gardens and The Base.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$182* Per night/room 5 Mar. - 6 Mar.

Family Room, 2 Double Beds (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Tainui Hamilton ratings based on 459 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Tainui Hamilton

Everyone (231) Couples (150) Family (74)
4 out of 5
Nice stay, clean and tidy rooms and very comfortable bed

Posted by on 27 Feb. 2021

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5 out of 5

Posted by on 31 Jan. 2021

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3 out of 5

Posted by on 31 Jan. 2021

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5 out of 5
My wife and I were booked for a 2 night stay but had to cancel the 2nd night due to a death in the family. The staff on reception were very understanding we were not charged for the 2nd night.

Posted by on 19 Jan. 2021

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4 out of 5
Great location, quiet and well presented. Would stay again.

Posted by on 19 Jan. 2021

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4 out of 5

Posted by on 6 Jan. 2021

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5 out of 5

Posted by on 30 Dec. 2020

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5 out of 5
Excellent stay am looking forward to coming back again.

Posted by on 25 Dec. 2020

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5 out of 5

Posted by on 18 Dec. 2020

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2 out of 5
Room was ok, needs a re-fresh. Lots of dents in the wall and paint making the room look tired and old. Bed was horrible - completely broken and needs to be thrown in the bin.

Posted by , from Tauraga on 13 Dec. 2020

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About the Novotel Tainui Hamilton

Location 7 Alma Street, Hamilton, 3204

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. A fitness center, a terrace, and concierge services are also featured at the luxury Novotel Tainui Hamilton. This 4.5-star Hamilton hotel is smoke free.

  • 177 guestrooms or units
  • 231 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Hamilton (HLZ-Hamilton Intl.) (15.5 km / 9.6 mi)

Room Amenities

Novotel Tainui Hamilton offers 177 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Hamilton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Restaurant On Alma - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 32 per person (approximately)
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Tainui Hamilton
  • Novotel Tainui Hamilton Hotel
  • Novotel Tainui Hotel
  • Novotel Tainui
  • Novotel Hamilton Tainui Hotel Hamilton
  • Hamilton Novotel
  • Novotel Tainui Hamilton Hotel
  • Novotel Tainui Hamilton Hamilton
  • Novotel Tainui Hamilton Hotel Hamilton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.