3.8 out of 5

"It was great because we were going to the rugby and the motel was just around the corner. It does need some tiding up but otherwise was happy with my ... " More

By a verified traveller on Sun 15 Jul 2018

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Hotel Description

Grosvenor Motor Inn puts you in the heart of Hamilton, steps from Hamilton Central Business District and within a 10-minute stroll of Waikato Stadium. Highlights at this motel include a restaurant, an indoor swimming pool and free self parking.

All 40 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, sofa beds and coffee/tea makers. In-room dining is easy with amenities like fridges and room service. Egyptian cotton sheets invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and free toiletries. Additionally, ceiling fans, hairdryers and phones are available.

This business-friendly motel offers free WiFi in public areas, a business centre and a terrace. Other amenities include a spa tub, a conference centre and laundry facilities. Each morning cooked-to-order breakfast is available. There's also the convenience of a free casino shuttle.

Attractions within a 10-minute drive of this 3-star Hamilton motel include SkyCity Hamilton and Hamilton Gardens.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$87 per night

Family Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio (with Spa Bath)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Grosvenor Motor Inn ratings based on 523 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grosvenor Motor Inn

Everyone (257) Couples (175) Students (1) Family (88) Other (1)
4 out of 5
Nice, clean, lovely staff. Very good value for money.

Posted by on 11 May 2019

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1 out of 5
I paid for this motel online. When i checked in i was told I either need to give my credit card number in case of damages or $100 cash, refundable upon checkout and following a room inspection. I gave my card number. I realised the next day that they took $100 out of my account and didn't say a word. I rang them to demand they refund the amount and the lady said it should be in my account by Monday. Today being Thursday. Not good enough. I've stayed there another time and they took the amount of the room out of my account after expedia had already done so. I realised this days later and went and saw them. So they do this intentionally and often. I'm concerned as to the amount of people who may not check that they double dipped. Also hot water goes cold when bath is half full. And I've had 2 rooms where window latches are smashed off. Unlockable. And a lady's sex aid (toy) under the bed.

Posted by on 25 Apr. 2019

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4 out of 5
It was a good place to stay for the night. Staff was friendly.

Posted by on 19 Apr. 2019

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2 out of 5
Room was very “tired”... stains on carpet and whole room in need of a makeover

Posted by on 13 Apr. 2019

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3 out of 5
Location great. Good shower and spa bath. Was woken by noisy guests at 3am having drinks and a wee party. Lasted until 4.35am

Posted by on 11 Apr. 2019

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5 out of 5

Posted by on 8 Apr. 2019

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4 out of 5
It plain and simple all we needed. Could have done with some milk.

Posted by on 3 Apr. 2019

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5 out of 5
The Grosvenor met all of my expectations - the rooms were clean and comfortable for a weekend getaway. The staff were lovely and attentive. The bathrooms appeared recently renovated and the shower pressure was amazing. We will definitely be coming back for our next weekend in Hamilton. The only concern we had was the young children running around the car park, though this was out of the motel’s control

Posted by , from Auckland on 1 Apr. 2019

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Comment from Hotel Management

2 Apr. 2019 by Candy

Dear customer: Thanks for taking the time to provide valuable feedback. We are happy to hear that you enjoyed your stay with us. Looking forward to see you soon.

1 out of 5
I would not advise anyone to stay there. The man with Triavgo had promise all these nice things about it but it was a rubbish dump! Iwould not put an animal in between those sheets. How can anyone be allowed to offer the public a service such as that at this motel! Come on Trivago serve us with honesty....... Have you not heard of the quote "CAVEAT EMPTOR"....... LET THE BUYER BE AWARE!

Posted by , from Northland on 31 Mar. 2019

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1 out of 5
Condition of room was poor and the price price paid for this was very expensive

Posted by on 24 Mar. 2019

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About the Grosvenor Motor Inn

Location 165 Ulster Street, Hamilton, 3240

Property Features

Grosvenor Motor Inn offers its guests an indoor pool and a spa tub. There's a restaurant on site. Business amenities include a business centre and a meeting room. WiFi is free in public spaces. Event space at this motel measures 2152 square feet (200 square metres) and includes conference centres. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Grosvenor Motor Inn. A round-trip airport shuttle (available on request) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 3-star Hamilton motel.

  • 1 floor
  • 40 guestrooms or units
  • 3 buildings
  • 2152 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1986
  • Dining venue
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hamilton (HLZ-Hamilton Intl.) (16.2 km / 10.1 mi)
  • Property shuttles: Free casino shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Grosvenor Motor Inn offers 40 forms of accommodation with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a bath and shower with a rainfall showerhead, and complimentary toiletries. This Hamilton motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Bathtub or shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Heating
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

Grosvenor Motor Inn has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time ends at 9:30 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 20 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • No lifts
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10 and NZD 12 per person (approximately)
  • Airport shuttle fee: NZD 30 per vehicle (one way)
  • Rollaway bed fee: NZD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grosvenor Motor Inn Hamilton
  • Grosvenor Motor Inn
  • Grosvenor Motor Hamilton
  • Grosvenor Motor
  • Grosvenor Motor Hotel Hamilton

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Grosvenor Motor Inn offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Alcohol isn't served at Grosvenor Motor Inn.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.