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4.2 out of 5

"Convenient location, tidy and spacious room for the whole family, with every amenity in-room required (kitchen, washing machine etc). Helpful front d ... " More

By a verified traveller on Sun 26 Jul 2020

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Hotel Description

Quest Hamilton puts you in the center of Hamilton, 0.6 km (0.3 mi) from SkyCity Hamilton and 3.1 km (1.9 mi) from Waikato Hospital. Highlights at this aparthotel include in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with a DVD player, and each apartment features an iPod dock, WiFi, and in-room childcare. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and a desk are also available.

This business-friendly aparthotel offers a fitness center, a business center, and concierge services. Added amenities include WiFi in public areas and laundry facilities. Continental breakfast is available daily between 6:00 AM and 8:00 AM. There's also the convenience of self parking.

Attractions within a 15-minute drive of this 4-star Hamilton aparthotel include Hamilton Gardens and The Base.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$149* Per night/room 1 Nov. - 2 Nov.

Executive Apartment, 2 Bedrooms, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Hamilton ratings based on 91 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Hamilton

Everyone (50) Couples (26) Students (1) Family (15)
5 out of 5
Convenient location, tidy and spacious room for the whole family, with every amenity in-room required (kitchen, washing machine etc). Helpful front desk staff.

Posted by , from Whakatane on 26 Jul. 2020

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Comment from Hotel Management

4 Aug. 2020 by Larry

Thank you for your lovely feedback. We are really fortunate to be able to offer such large apartments all with full kitchen and laundry. We hope that we will see you again in the near future.

5 out of 5

Posted by on 19 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Larry

Thank you for your feedback, it is appreciated. It seems that we may not have met your expectations however we are not aware as to why this may have been the case. Possibly you can be kind enough to contact us directly so we can better understand where we need to improve. In the meantime we wish you well and hope that we see you again in the not too distant future.

4 out of 5
Property exceeded expectations, spacious and plenty of room. Access requires walking a flight of stairs with your luggage after a tight squeeze in the lift.

Posted by on 25 Feb. 2020

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Comment from Hotel Management

18 Mar. 2020 by Larry

Thank you for your lovely feedback, to make it easier we are always happy to take your luggage to your room. We hope to see you again sometime in the near future.

5 out of 5
Location was great as was parking and ease of access.

Posted by on 10 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by Larry

Thank you for your kind feedback.

3 out of 5
Central location in CBD with self contained facilities

Posted by on 28 Nov. 2019

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Comment from Hotel Management

16 Dec. 2019 by Larry

Thanks you for providing us with your rating, we do appreciate that you have taken a moment to do this. We are also always happy to hear feedback regardless of good or not so good as it helps us identify areas that we need to improve/work on. We hope to see you again in the future, in the meantime enjoy safe travels

3 out of 5
Needs updating, looks tired. Average. Poor parking facilities.

Posted by on 4 Nov. 2019

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Comment from Hotel Management

4 Nov. 2019 by Larry

Thank you for your valuable feedback, it is appreciated. We are about to embark on updating our reception area which is really exciting. In regard to parking we are very fortunate to be be able to offer undercover secure parking in the heart of the city. While we do have parking lifts this enables us to increase capacity for the benefit of our guests. Of course we are more than happy to valet park or guests cars at no additional charge.

4 out of 5

Posted by on 26 Sep. 2019

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4 out of 5
Big spacious apartment. Great views of the Main Street. Hard work carrying luggage up to the 3rd floor as no elevator. Wouldn’t suit an older couple, families with infants/toddlers or someone with lots of luggage.

Posted by on 8 Sep. 2019

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Comment from Hotel Management

8 Sep. 2019 by Jasleen

Hi there Thank you for taking out time for your feedback. We try our best not to allocate 3rd floor rooms to the mentioned guests. Moreover we are always more than happy to assist our guests with luggage handling. We hope to serve you again very soon. Regards

5 out of 5
Good size room. Good to have washing machine and drier.

Posted by on 29 Mar. 2019

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4 out of 5
Good rooms with lots of room and well set out. Staff was friendly and help full.

Posted by , from Darwin on 17 Nov. 2018

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Comment from Hotel Management

12 Jan. 2019 by Sunny

Hi Mark Thank you so much for staying with us. We appreciate your feedback and hopefully we see you again next time!

Property Features

WiFi is available in public spaces for a fee. Business amenities include a business center and a meeting room. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Quest Hamilton. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Hamilton aparthotel is smoke free.

  • 38 guestrooms or units
  • 3 levels
  • Built in 1913
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Quest Hamilton offers 38 air-conditioned accommodations with iPod docking stations and washers/dryers. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with DVD players. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • IPod dock
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 8:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 4 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance.

The front desk at this property is open daily from 8 AM - 4 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are available for NZD 12.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Quest Hamilton

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 12 for adults and NZD 12 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per night (rates may vary)
  • Self parking fee: NZD 16 per night
  • Crib (infant bed) fee: NZD 12.0 per night
  • Credit card charges are subject to a surcharge of 2.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hamilton Quest
  • Quest Apartment Hamilton
  • Quest Hamilton
  • Quest Hamilton Apartment
  • Quest Hamilton Hamilton
  • Quest Hamilton Aparthotel
  • Quest Hamilton Aparthotel Hamilton

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.