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4.2 out of 5

"We loved the location of this apartment - it was a walk or very short drive to everything we wanted to see. The apartment was roomy and clean with ... " More

By a verified traveller on Sat 09 Jan 2021

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Hotel Description

Quest Hamilton puts you in the center of Hamilton, 0.6 km (0.3 mi) from SkyCity Hamilton and 3.1 km (1.9 mi) from Waikato Hospital. Highlights at this aparthotel include in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with a DVD player, and each apartment features an iPod dock, WiFi, and in-room childcare. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and a desk are also available.

This business-friendly aparthotel offers a fitness center, a business center, and concierge services. Added amenities include WiFi in public areas and laundry facilities. Continental breakfast is available daily between 6:00 AM and 8:00 AM. There's also the convenience of self parking.

Attractions within a 15-minute drive of this 4-star Hamilton aparthotel include Hamilton Gardens and The Base.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$145* Per night/room 25 Apr. - 26 Apr.

Executive Apartment, 2 Bedrooms, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Hamilton ratings based on 92 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Hamilton

Everyone (51) Couples (23) Students (1) Family (17)
5 out of 5

Posted by on 27 Feb. 2021

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Comment from Hotel Management

29 Mar. 2021 by Larry

Thank you for your rating.

4 out of 5
We loved the location of this apartment - it was a walk or very short drive to everything we wanted to see. The apartment was roomy and clean with everything we needed. A little tired.

Posted by , from Hawkes Bay, NZ on 9 Jan. 2021

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Comment from Hotel Management

12 Jan. 2021 by Larry

Thank you for your feedback, we do appreciate your comments. We can share our exciting news in that our reception area is about to have a complete makeover, we will then be upgrading our rooms.

4 out of 5
Great location that is a quick walk to most things

Posted by , from Hawkes Bay, NZ on 7 Jan. 2021

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Comment from Hotel Management

12 Jan. 2021 by Larry

Thank you, we are fortunate to be located in such a terrific area, without the noise.

5 out of 5
Great email communication. Late checkin was very smooth!

Posted by on 6 Jan. 2021

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Comment from Hotel Management

12 Jan. 2021 by Larry

Thank you for your kind feedback, we do try to make things as easy as possible to ensure all of our guests enjoy the best possible experience.

5 out of 5
Great room. Even had a washing machine and dryer. Large room. Comfy bed.

Posted by on 20 Nov. 2020

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5 out of 5
Good location and very quiet, we didn’t hear any noise outside

Posted by , from Auckland on 8 Nov. 2020

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Comment from Hotel Management

8 Nov. 2020 by Larry

Thank you for your generous feedback, we are really fortunate to be located in a quiet yet central part of the city.

5 out of 5
Convenient location, tidy and spacious room for the whole family, with every amenity in-room required (kitchen, washing machine etc). Helpful front desk staff.

Posted by , from Whakatane on 26 Jul. 2020

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Comment from Hotel Management

4 Aug. 2020 by Larry

Thank you for your lovely feedback. We are really fortunate to be able to offer such large apartments all with full kitchen and laundry. We hope that we will see you again in the near future.

5 out of 5

Posted by on 19 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Larry

Thank you for your feedback, it is appreciated. It seems that we may not have met your expectations however we are not aware as to why this may have been the case. Possibly you can be kind enough to contact us directly so we can better understand where we need to improve. In the meantime we wish you well and hope that we see you again in the not too distant future.

4 out of 5
Property exceeded expectations, spacious and plenty of room. Access requires walking a flight of stairs with your luggage after a tight squeeze in the lift.

Posted by on 25 Feb. 2020

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Comment from Hotel Management

18 Mar. 2020 by Larry

Thank you for your lovely feedback, to make it easier we are always happy to take your luggage to your room. We hope to see you again sometime in the near future.

5 out of 5
Location was great as was parking and ease of access.

Posted by on 10 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by Larry

Thank you for your kind feedback.

Property Features

WiFi is available in public spaces for a fee. Business amenities include a business center and a meeting room. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Quest Hamilton. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Hamilton aparthotel is smoke free.

  • 38 guestrooms or units
  • 3 levels
  • Built in 1913
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Quest Hamilton offers 38 air-conditioned accommodations with iPod docking stations and washers/dryers. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with DVD players. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • IPod dock
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 8:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Saturday - Sunday: 8:00 AM - 4:00 PM
  • Monday - Friday: 7:00 AM - 7:00 PM
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance.

This property's front desk is open during the following times:

  • Saturday - Sunday: 8:00 AM - 4:00 PM
  • Monday - Friday: 7:00 AM - 7:00 PM
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are available for NZD 12.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Quest Hamilton

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 12 for adults and NZD 12 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per night (rates may vary)
  • Self parking fee: NZD 16 per night
  • Crib (infant bed) fee: NZD 12.0 per night
  • Credit card charges are subject to a surcharge of 2.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hamilton Quest
  • Quest Apartment Hamilton
  • Quest Hamilton
  • Quest Hamilton Apartment
  • Quest Hamilton Hamilton
  • Quest Hamilton Aparthotel
  • Quest Hamilton Aparthotel Hamilton

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.