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Crystal Hotel Hangzhou West Lake Wulin

Property class: 4

Photo gallery for Crystal Hotel Hangzhou West Lake Wulin

Exterior
Restaurant
A modern lobby with a central seating area, a decorative sculpture, and a large TV screen.
Lift
A hotel room with two beds, a blue accent wall, and a curtain-covered window.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$133
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
267 Stadium Road, Gongshu District, Hangzhou, Zhejiang, 310011
  • Place, Wulin Square
    ‪1 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪1 min drive‬
  • Place, Hangzhou China Silk Town
    ‪1 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪30 min drive‬

Room options

View all photos for Business Double Room

A hotel room with a large bed, bedside tables, a desk, and a wardrobe.

Business Double Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Hangzhou

Crystal Hotel Hangzhou West Lake Wulin puts you in the heart of Hangzhou, connected to a shopping centre and within just a 10-minute stroll of Wulin Square and Zhejiang Science and Technology Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The hotel's restaurant is a nice spot to grab a bite. 1152 square feet (107 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a 24-hour gym and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking. .With a stay at this 4-property class Downtown Hangzhou hotel, you'll be 2.2 km (1.4 mi) from West Lake.

What's nearby

  • Wulin Square - 1 min drive - 0.4 km
  • Hangzhou Tower Shopping Mall - 1 min drive - 0.7 km
  • Hangzhou China Silk Town - 1 min drive - 0.3 km
  • Hangzhou Stadium - 1 min drive - 0.3 km
  • West Lake - 2 min drive - 2.2 km

Getting around

  • North Zhonghe Road Station - 7 min walk
  • Hangzhou Railway Station (HZD) - 18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 35 min drive

Restaurants

  • ‪山缓缓 - ‬10 min walk
  • CHAGEE 霸王茶姬
  • Wade's Bar & Grill
  • McDonald's (麦当劳)
  • ‪喜禄顺德菜 - ‬1 min drive

About this property

Crystal Hotel Hangzhou West Lake Wulin

There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 1152 square feet (107 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Crystal Hotel Hangzhou West Lake Wulin. Limited free parking is available on a first-come, first-served basis.

This 4-star Hangzhou hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 12 levels
  • Conference rooms
  • 1152 sq ft of conference space
  • 107 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Crystal Hotel Hangzhou West Lake Wulin offers 146 air-conditioned accommodations with free minibar items and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature down duvets. LCD televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, hairdryers and children's slippers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 88 for adults and CNY 88 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Books

Family friendly

  • Dining table
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,152 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Double-glazed windows
  • Locally sourced food prioritised
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CNY 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 88 for adults and from CNY 88 for children
  • Late check-out fee: CNY 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is parking available at Crystal Hotel Hangzhou West Lake Wulin?

Yep, Crystal Hotel Hangzhou West Lake Wulin has a free self car park and free valet parking. Onsite parking is limited.

How much does it cost to stay at Crystal Hotel Hangzhou West Lake Wulin?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Crystal Hotel Hangzhou West Lake Wulin on 1 Sept 2026 start from NZ$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystal Hotel Hangzhou West Lake Wulin family-friendly?

You bet! With amenities such as laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Crystal Hotel Hangzhou West Lake Wulin is a hit with families.

Does Crystal Hotel Hangzhou West Lake Wulin serve breakfast?

Sure does, buffet breakfast is offered weekdays between 6:30 AM and 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crystal Hotel Hangzhou West Lake Wulin?

No, Crystal Hotel Hangzhou West Lake Wulin does not offer an airport shuttle service.

Is there a bar or restaurant at Crystal Hotel Hangzhou West Lake Wulin?

Yep, you can grab a meal at Crystal Hotel Hangzhou West Lake Wulin's onsite restaurant.

What time are check-in & check-out at Crystal Hotel Hangzhou West Lake Wulin?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Crystal Hotel Hangzhou West Lake Wulin?

No, only service animals are allowed.

Is there a golf course on site at Crystal Hotel Hangzhou West Lake Wulin?

There is a golf course next to Crystal Hotel Hangzhou West Lake Wulin.

Crystal Hotel Hangzhou West Lake Wulin Reviews

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