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"We had a great experience at the Zephyr Hotel. The staff were friendly, excellent service. Our room was cleaned daily. We had breakfast included in ou ... " More

By a verified traveller on Fri 13 Apr 2018

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Hotel Description

Zephyr Suites Boutique Hotel places you in the center of Hanoi, connected to the convention center and within a short 5-minute stroll of Trang Tien Plaza and Vietnam Women's Museum. Highlights at this hotel include a restaurant and dryers.

The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy access to bike rentals and a playground. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle.

Places within a short walk of this 4-star Hoan Kiem hotel include Hoan Kiem Lake and Ly Thai To Park.

Classic Double or Twin Without Window

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Double Room with City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Deluxe Double or Twin

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Zephyr suite balcony with city view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Zephyr suite connecting with city view

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Zephyr Suites Boutique Hotel ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Zephyr Suites Boutique Hotel

Everyone (1) Couples (1)
2 out of 5
Aircon did not work even after swapping rooms. Did not get a very good sleep!

Posted by on 23 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Nick

See you soon

4 out of 5

Great hotel, walking distance to all sites

Pros: Cleanliness, breakfast, location, service, staff.
Location: The hotel was walking distance to all the main sites, and right near Haom Kiem Lake. It was easy to walk to the main eating areas. Excellent location.
We had a great experience at the Zephyr Hotel. The staff were friendly, excellent service. Our room was cleaned daily. We had breakfast included in our accommodation and there was a wide variety of food choices both Vietnamese and Australian that was fresh and delicious. The only downside was the noise from the building next door which started at 7am, however this was finished by 6pm so we didn't have any issues after that time.

Posted by , from Australia on 13 Apr. 2018

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4 out of 5

Great location and great price

This hotel has lots going for it- great location near the lake plus very big, clean and quiet rooms. The other bonus was being able to walk around the block and get on the 40,000 dong shuttle bus service to the airport. Plus a great price!

Posted by , from Adelaide, Australia on 18 Dec. 2017

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About the Zephyr Suites Boutique Hotel

Location 4-6 Ba Trieu, Hanoi, 100000

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Zephyr Suites Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 60 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 2016
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hanoi Railway Station (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Zephyr Suites Boutique Hotel offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Clothes dryer
  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

Zephyr Suites Boutique Hotel has a restaurant on site.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Zephyr Suites Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Zephyr Suites Boutique Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 250000 per person
  • Airport shuttle fee: VND 600000 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Zephyr
  • Zephyr Hanoi
  • Zephyr Boutique Hotel Hanoi
  • Zephyr Hotel Hanoi
  • Zephyr Boutique Hanoi
  • Zephyr Boutique
  • Zephyr Suites Hotel Hanoi
  • Zephyr Suites Boutique Hotel Hotel
  • Zephyr Suites Boutique Hotel Hanoi
  • Zephyr Suites Boutique Hotel Hotel Hanoi

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.