Marriott Hotels & Resorts - accommodation in Hartley

I can’t fault this hotel for the location - it’s the reason we have stayed here twice this year. But honestly, the whole hotel needs ripping out and starting again to bring it up to date. There are limited plugs in all rooms. None of them have any plugs near the bed. There are NO USB sockets anywhere. There is no aircon, and the air cooling system fails when it gets too hot. The showers are weak and badly positioned. There is (poor quality) handwash in the bathrooms, but no complimentary toiletries or basic vanity kits. There are, however, plenty of towels in each room and of a good size. The beds are comfortable. If you want to blow dry your hair, you can only see yourself in the dressing mirror if you’re over 6ft tall. The hotel is currently refurbing the lobby reception area, and the noise of works throughout the day is hugely disruptive in rooms, even 3 floors above. If you’re jet lagged or wanting a lie in, sleep is the last thing you’ll get. I also have security concerns as anyone can enter the hotel lifts and access any floor of the hotel, no room keys are required to operate them.

The room as lovely but very hot as the air con was not working

I stayed at this hotel for several nights, the room was clean and quiet, although it was cold (17 C) as I could not adjust the temperature by the thermostat. The location initially appeared to be difficult to get to as I had a long walk from the Metro (Overground). I later found that there is a bus route that stops by very close to the hotel, so I was able to use that which made it very convenient. The restaurant was large and spacious. The scenery is very good as it is located on the riverside which affords views of the office buildings across the river.