Our family enjoyed our stay at the Charming Hilo House. We were here only for 3 days and the house was centrally located to the shopping mall, market, and all the places we needed to be for our 2-day family events.The owner‘s brother greeted us when we arrived, and we chatted for a while. From the outside you couldn’t tell, but once you were inside, the home was very spacious, clean, and accommodated our family of 8 adults, 1 child & 2 infants. Love the large living room (A on Roku), kitchen/dining area and the 3 bedrooms/2 bathrooms met all our needs. No air conditioning, but that was okay as the fans help and the coqui frogs also help put us to sleep. Love the fact that you had checked-out instructions, but what suggest you get new hampers. We certainly enjoyed our weekend at your Charming Hilo home!