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Wild Ginger Hotel

2.0 star property
Hotel with free breakfast, near Hilo Farmers Market

Photo gallery for Wild Ginger Hotel

Exterior
Superior Room | Living area
Free daily continental breakfast
Family Suite, Ocean View | Living area
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
The current price is NZ$181
includes taxes & fees
25 June - 26 June

Explore the area

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Hilo Farmers Market
    ‪10 min walk‬
  • Rainbow Falls
    ‪5 min drive‬
  • Port of Hilo
    ‪6 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Family Suite, Ocean View

Family Suite, Ocean View | Beach/ocean view

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)

Highlights

Separate sitting area
Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Private bathroom
Living room
Daily housekeeping
  • 18 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(18 reviews)

Highlights

Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

7.4 out of 10
Good
(79 reviews)

Highlights

Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Balcony
Individually furnished
Individually decorated
Free rollaway/extra beds
Fridge
Smart TV
Separate bedroom
Down duvet
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

Highlights

Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Wardrobe
Daily housekeeping
  • Sleeps 1
  • 1 Single Bunk Bed

About the area

Hilo

Wild Ginger Hotel puts you in the centre of Hilo, 1 km (0.6 mi) from Hilo Farmers Market and 3.5 km (2.2 mi) from Rainbow Falls. Highlights at this hotel include free continental breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a garden and a picnic area. Additionally, you'll find laundry facilities and a microwave in a common area. Each morning free breakfast is served. .Sights within a 15-minute drive of this Hilo hotel include Kaumana Caves County Park and Onekahakaha Beach Park.

What's nearby

  • Hilo Farmers Market - 10 min walk - 0.9 km
  • Coconut Island Park - 4 min drive - 3.1 km
  • University of Hawaii at Hilo - 4 min drive - 3.5 km
  • Rainbow Falls - 5 min drive - 3.1 km
  • Port of Hilo - 6 min drive - 5.0 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪Cafe Pesto Hilo Bay - ‬11 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬11 min walk

About this property

Wild Ginger Hotel

Hotel with free breakfast, near Hilo Farmers Market
Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
Wild Ginger Hotel offers 18 accommodations with a ceiling fan. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested. Rollaway/extra beds (complimentary) are also available.

Languages

English

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is TA-031-350-1696-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

What is the cancellation policy at Wild Ginger Hotel?

Wild Ginger Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wild Ginger Hotel?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Wild Ginger Hotel on 25 Jun 2025 start from NZ$181.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wild Ginger Hotel?

Yep, Wild Ginger Hotel has a free self car park.

Are there any beaches close to Wild Ginger Hotel?

The closest beach to Wild Ginger Hotel is Onekahakaha Beach Park (5.4 km).

Is Wild Ginger Hotel family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free extra beds in the guestrooms, it's no surprise that Wild Ginger Hotel is a hit with families.

Does Wild Ginger Hotel serve breakfast?

Yep, visitors speak well of the free continental brekkie here! Available daily from 7:30 AM to 9:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Wild Ginger Hotel?

No, Wild Ginger Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Wild Ginger Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Wild Ginger Hotel?

No, only service animals are allowed.

Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 289 out of 702 reviews
Rating 8 - Good. 145 out of 702 reviews
Rating 6 - Okay. 75 out of 702 reviews
Rating 4 - Poor. 62 out of 702 reviews
Rating 2 - Terrible. 131 out of 702 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in a renovated room. the room itself was very nice and appointed well with a good mattress. there was a blanket but no sheet, just a bed sheet and blanket. no A/C - but didn't matter with a fan and windows open at night in hilo - very comfortable (and i sleep hot). the bathroom has a screen opening you can't shut - you will hear birds and frogs! the grounds and façade of the hotel are terrible so just be ready when you pull in because it looks dumpy. the staff was friendly. A big pro was I was a 5-10 min walk from Friday night market and restaurants so it was nice to not have to drive to get food and drinks. overall I recommend but know that it is old school property with few amenities but a good room for the price.
Stayed 1 night in Mar 2025

2/10 Terrible

Suzanne

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service
Overall it was a good experience for the price. No frills accomodations that are adequate for a good night's sleep. The property has good potential and it appears they are working on improving the overall facility with some remodeling. The room was clean and the bed was comfortable. It felt safe and was overall a good resting place for the night.
Stayed 1 night in Mar 2025

8/10 Good

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it. It is nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Maria Luisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staffs are nice.
Stayed 3 nights in Feb 2025

2/10 Terrible

Jodi

Travelled with partner
Disliked: Property conditions & facilities
If I could are the hotel 0 stars, I would. The check in staff were very friendly. But….the shower faucet was a vise grip. The tile looked gross. No blanket, only 1 sheet. The windows did not close, so we heard the traffic from the highway on the backside of the hotel all night. The walls are paper thin, so we heard a screaming kid for hours. We would never stay here again.
Stayed 1 night in Feb 2025

2/10 Terrible

Lindsey

Stayed 1 night in Feb 2025

4/10 Poor

karen

Business traveller
Liked: Staff & service
Disliked: Amenities
Difficult after-hour check-in. Open door was hiding the key lock box, no instructions on how to use the room door security plus it hadn’t been set up properly according to a staff member who was staying late for another project and happily helped me out.
Stayed 2 nights in Feb 2025

6/10 Okay

ralph

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Location good. Good Price. Room is ok. Nice friendly staff. Cons: Only 2 towels in bathroom. Stairs too steep for seniors-should have been given room on street level. ( Was on lower level.) Ran out of food at breakfast. Was advised in advance that hot water was slow to arrive at shower but not available after running tap 5 minutes.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world throwback
Stayed 1 night in Feb 2025

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were polite and helpful. Asked for extra blankets and the staff member was cordial and accommodating. The Wild Ginger Inn is a gem and is a pleasant stay. We have stayed here many times. We really like it.
Stayed 1 night in Feb 2025

10/10 Excellent

Tim von

Travelled with family
Liked: Cleanliness, staff & service
I seriously love the atmosphere of the place! It’s like a comfortable pair of worn out shoes. The place is not polished but it’s charming.
Stayed 1 night in Feb 2025

8/10 Good

Sheila

Liked: Staff & service

You can't beat this price!

Let's face it, you can't beat the price... and, you get what you pay for. We chose this place because we stayed here 3 years ago, and just loved the couple who owned it. So friendly. The motel was in need of attention 3 years ago, but the owners had big dreams. It was clean, eventually, you got hot water in the shower, and the breakfast was to die for. Fresh fruit, pastries, huge pot of coffee each morning, juice. That was three years ago. This year, apparently, new owners. First glance, we noticed that the interior had been painted, nice. But that was basically it. Reception was very nice, very patient with me, who had screwed up our reservations, thank you! Young people working there were nice, but aren't terribly clear with regards to their responsibilities. Hot water was sporadic. Breakfast this year about the same generic breakfast as at every other cheap hotel. No fruit (except one morning when a few bananas were sliced up). Bagels were frozen store bought ones. Banana bread was so dry. Keurig coffee, which is expensive, so goodness, get that 40 cup pot and brew; you'll save some money.
Stayed 3 nights in Feb 2025

2/10 Terrible

Lee, Fresno

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia, your rating for this hotel is completely misleading. My wife and I checked in late (around 9:30 PM) and were shocked by the condition of our room. It was dirty, smelly, and poorly maintained. The sink had no hot water, the shower handle was broken and replaced with an actual plier, and the walls were paper-thin. The linens had a strong odor, the fridge didn’t work, and the entire room had an unbearable stench. We barely slept. To make matters worse, waking up early for breakfast was a mistake. We should have known better, as we had already lost confidence in the hotel’s cleanliness and service. This was an extremely disappointing stay, and I wouldn’t recommend this property to anyone.
Stayed 1 night in Feb 2025

2/10 Terrible

Symmone

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had a microwave a little refrigerator in my room. The people doing the cleaning did a nice job. It was nice to be able to check in late and get access through a combination code on one of four little lock boxes which held my keys. It isn't saying a lot, but I believe I may have gotten the best of the queen-sized rooms, as it was the one pictured in their add on Expedia. This picture doesn't show the non-closable windows, bent up & loose metal shower drain, which pokes your feet as you try to dodge the ice water. I gave the water 35 minutes the first night, dipping a hand under the water and splashing a little on my body, hoping it would get warmer, but it didn't. Well, actually it went from icy cold, to not-quite-as-cold in just 35 minutes! This was not just the case the first night, it continued to run cold every day but two, out of my 7 night stay. The second night I heard someone next door showering, so I tried and it had warmed up enough to not scream out, but not warm enough to actually get comfortable. I was told I could use one of the bathrooms or showers in the lobby. I peeked in and didn't get any hope of it being better, but it may have been okay. One couple did come down to use the restrooms, because their toilet was gushing skyward. They couldn't shut off the water, and no plunger could be found - no staff available either... I didn't leave the "hotel" because I was by myself. If my wife had been with me, I think we would have turned around and left immediately.
Stayed 7 nights in Jan 2025

4/10 Poor

Ted

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Property was old and termite ridden. Nothing "charming" about it. Traffic noise was bad and music from a few blocks away was loud.
Stayed 2 nights in Jan 2025

2/10 Terrible

Gail

Disliked: Property conditions & facilities
The pictures online are misleading. The place is in poor condition. I suspect the photos are very old. They do not represent the current condition.
Stayed 1 night in Feb 2025

6/10 Okay

Elizabeth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wild Ginger did state the atmosphere and accommodations. The frogs and birds were in chorus thruoghout the night. Therefore a restful night was not to be had. Breakfast started at 730am but i had to leave without coffee. There was no tv or internet so, i found other things to do. The building could withstand paint touchups. The host was very kind and pleasant. Shower cutai s need to be changed out. I liked having the fan on. No AC.
Stayed 1 night in Jan 2025

8/10 Good

Gaylyn, Waimea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, great location - walk to Hilo town for sightseeing and shopping. Don't expect luxurious accommodations
Stayed 2 nights in Jan 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Property conditions & facilities
Did not have expectations. Needed a place to stay on short notice. Would give one more star had the price been more reasonable. The place is old and run down. Flooring peeling up, paint peeling, rooms its self is unlevel. That being said bedding, towels clean, comfortable enough beds. Would stay at hostel in town next time.
Stayed 1 night in Jan 2025

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Was an affordable place to stay. But the place felt very dilapidated there was a room next to ours that was boarded up. The staff when checking in didn’t really communicate and there was no staff at checkout time. But they did send lots of emails before check in. Did get the security deposit back. At dinner we got made fun of when we told our server where we were staying. But it worked for the night if you’re adventurous and laid back could work for you. But I know people who wouldn’t have stayed the night. If it were half the price I paid I’d probably been more generous with the stars but yeah definitely not up to par for the price even if it is in Hawaii.
Stayed 1 night in Jan 2025

2/10 Terrible

Maria

Stayed 2 nights in Jan 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Hilo and included breakfast. But the property is shabby, hot water is almost nonexistent, there is no soundproofing between rooms. Would not recommend
Stayed 1 night in Jan 2025