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Wild Ginger Hotel

2.0 star property
Hotel with free breakfast, near Hilo Farmers Market

Photo gallery for Wild Ginger Hotel

Relax in a serene ocean-view setting surrounded by lush tropical vegetation and palm trees.
Stroll through a serene tropical garden surrounded by lush greenery and palm trees, offering a tranquil escape with ocean views.
Relax in comfort with a large bed, two nightstands, and a beautiful painting above.
Experience the rich cultural heritage in this traditional room, featuring a large sculpture, intricately patterned wall hanging, and ornate lanterns.
Enjoy a buffet-style dining experience with a beautifully set table and artistic touches.

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
The current price is NZ$181
includes taxes & fees
10 Aug - 11 Aug

Explore the area

View map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Hilo Farmers Market
    ‪10 min walk‬
  • Rainbow Falls
    ‪5 min drive‬
  • Port of Hilo
    ‪6 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Family Suite, Ocean View

Two single beds with red bedding, a nightstand, and a lamp are featured in this traditionally designed room with a patterned floor and light-colored walls.

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)

Highlights

Separate sitting area
Free rollaway/extra beds
Fridge
Ceiling fan
Separate bedroom
Private bathroom
Wardrobe
Living room
  • 18 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Relax in this serene bedroom with a comfortable bed, a stylish armchair, and a charming table with a lamp.

Standard Room

7.2 out of 10
Good
(19 reviews)

Highlights

Free rollaway/extra beds
Fridge
Separate bedroom
Portable fan
Private bathroom
Daily housekeeping
Wardrobe
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Relax in comfort with a large bed, two nightstands, and a beautiful painting above.

Superior Room

7.4 out of 10
Good
(83 reviews)

Highlights

Free rollaway/extra beds
Fridge
Separate bedroom
Portable fan
Private bathroom
Daily housekeeping
Wardrobe
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Relax in a spacious room with a large bed, vibrant mural, and unique lamps.

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Free rollaway/extra beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Cozy retreat with a bunk bed, dresser, and table, offering a peaceful view of the surrounding greenery.

Shared Dormitory

8.0 out of 10
Very good
(1 review)

Highlights

Free rollaway/extra beds
Fridge
Separate bedroom
Portable fan
Daily housekeeping
Wardrobe
  • Sleeps 1
  • 1 Twin Bunk Bed

About the area

Hilo

Wild Ginger Hotel puts you in the centre of Hilo, 1 km (0.6 mi) from Hilo Farmers Market and 3.5 km (2.2 mi) from Rainbow Falls. Highlights at this hotel include free continental breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a garden and a picnic area. Additionally, you'll find laundry facilities and a microwave in a common area. Each morning free breakfast is served. .Sights within a 15-minute drive of this Hilo hotel include Kaumana Caves County Park and Onekahakaha Beach Park.

What's nearby

  • Hilo Farmers Market - 10 min walk - 0.9 km
  • Coconut Island Park - 4 min drive - 3.1 km
  • Rainbow Falls - 5 min drive - 3.1 km
  • Port of Hilo - 6 min drive - 5.0 km
  • Carlsmith Beach Park - 11 min drive - 7.6 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪Cafe Pesto Hilo Bay - ‬11 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬11 min walk

About this property

Wild Ginger Hotel

Hotel with free breakfast, near Hilo Farmers Market
Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
Wild Ginger Hotel offers 18 accommodations with a ceiling fan. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested. Rollaway/extra beds (complimentary) are also available.

Languages

English

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includes taxes & fees
14 Aug - 15 Aug
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is TA-031-350-1696-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

What is the cancellation policy at Wild Ginger Hotel?

Wild Ginger Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wild Ginger Hotel?

As of 8 Aug 2025, prices found for a 1-night stay for 2 adults at Wild Ginger Hotel on 10 Aug 2025 start from NZ$181.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wild Ginger Hotel?

Yep, Wild Ginger Hotel has a free self car park.

Are there any beaches close to Wild Ginger Hotel?

The closest beach to Wild Ginger Hotel is Onekahakaha Beach Park (5.4 km).

Is Wild Ginger Hotel family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free extra beds in the guestrooms, it's no surprise that Wild Ginger Hotel is a hit with families.

Does Wild Ginger Hotel serve breakfast?

Yep, visitors speak well of the free continental brekkie here! Available daily from 7:30 AM to 9:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Wild Ginger Hotel?

No, Wild Ginger Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Wild Ginger Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Wild Ginger Hotel?

No, only service animals are allowed.

Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 305 out of 735 reviews
Rating 8 - Good. 149 out of 735 reviews
Rating 6 - Okay. 81 out of 735 reviews
Rating 4 - Poor. 63 out of 735 reviews
Rating 2 - Terrible. 137 out of 735 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
The hotel is older and a little run down, but that was no surprise as they were very clear on the condition. Given that, it’s very clean and I had no concerns about the bed linens or towels. It all added to the character! It’s located just a few blocks from downtown which was fantastic, but I didn’t feel totally comfortable with the area to walk there by myself at night so I just drove.
Stayed 1 night in May 2025

2/10 Terrible

Audrina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Photos did not show true state of the place.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Charming but noisy

Charming old building, but it needs some love. The bathroom door got stuck shut twice b/c the door catches on the frame. The bed was comfy and the shower pressure was good. Main reason for less than 5 stars is crappy neighbors with lots of yelling. The windows are single pane so we got "serenaded" by coqui frogs and could hear the planes coming into Hilo airport.
Stayed 1 night in Apr 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At first the property seemed very cozy but once inside our room we found that the walls were paper thin, the showers were ice cold no matter how long you let the water run and we were only able to get 1 towel. After leaving the hotel early we were promised a refund for the last 2 days of our trip which 3 days later is still nowhere to be seen. Aside from the beachfront view this place doesnt have much going for it and has alot of work to do if they want to keep future guests happy. 3 out of 10.
Stayed 3 nights in Apr 2025

10/10 Excellent

william

Stayed 4 nights in Apr 2025

2/10 Terrible

Arni

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terible

I have never stayed in worse place.
Stayed 1 night in Apr 2025

2/10 Terrible

Debbie

Stayed 2 nights in Apr 2025

4/10 Poor

thomas

Disliked: Property conditions & facilities
The TV didn’t work the fan shut up when you turn off the light and the floor was uneven
Stayed 1 night in Apr 2025

2/10 Terrible

Andrei

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was the worst experience ever. The building is literally falling apart, clogged drains, no AC, NO Bathroom WINDOW (lots of mosquitoes), dirty lobby and lots of really weird people. 0/10

10/10 Excellent

Donna A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the old Hawaiian look that the Wild Ginger Hotel provides. There were no fancy pictures or decorations but what they did have, gave me a sense of old Hawaii. I enjoyed every bit of staying there and I plan on staying there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cute, eco-friendly, family owned, walkable to shop

We loved the place!
Stayed 3 nights in Apr 2025

2/10 Terrible

Grace

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay far from this property. From the very first glance it appeared unsafe and should be ruled condemned. So sketchy I REQUESTED TO CANCEL. and was denied. 24 hour policy they say. They should consider closing while remodeling if that is what they are doing.
Stayed 1 night in Apr 2025

4/10 Poor

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Loved all the natural plants. We were in the end unit and the floor was very slanted. The place was very dilapidated. A building of some kind right next to our room had almost completely fallen down. Seemed very unsafe in our room. No hot water and just a dribble in the shower. Drawers taped shut, etc. Actually hole in the glass window. Many things wrong.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa Porter

Liked: Cleanliness, staff & service, property conditions & facilities
Old school for sure but would stay ahain
Stayed 1 night in Apr 2025

2/10 Terrible

Qiang

Disliked: Cleanliness, staff & service, property conditions & facilities
The room key didn’t work and after 10 pm no staff working on the premises an no one answering the phone. I almost ended up like homeless
Stayed 1 night in Apr 2025

4/10 Poor

Valerie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No Tv. Hot water was spotty. It’s dated. But a good place to stay to rest your body and your mind for the night
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

What type of traveler are you?

I normally don't leave reviews but wanted to point out a few things that way future travelers have more information. The hotel is located in downtown Hilo. From my understanding downtown Hilo has a policy of keeping it as a historic site so all the buildings are original. This hotel would also be the same. I also believe this hotel is over 100 years old. That means that there is no air conditioning, no tv. Your breakfast will consist of fruits, coffee, pastries, and span musubi. The time that we were there we had to use a communal shower if we wanted to take a warm shower as the regular water temperature in our room never got warm. In my opinion there are two types of travelers. On one side you have the ones that are here for the experience, others are here for the comfort. If you are a couple or travelling with family make sure you know in what camp you are in. I was fine with our situation but my husband not so much. That is why I am writing this review to inform people. If I read this type of review previous to us booking, unfortunately this would not be a hotel I would have selected again for the reasons above.
Stayed 2 nights in Mar 2025

4/10 Poor

Ken & Jill

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had reserved their "Luxury Renovated King Room" nine months ago. We wanted the extra space. Upon checking in we found the room was a small room with a Kingsize bed, and no place to sit and hardly walk. I informed the front desk of the room description that we had reserved. I was told they did not have such a room. The whole eight days we were there, we saw no one of management. The ladies who worked the front desk and cleaned were wonderful! Emailing the hotel management after returning from our trip, they said they had taken possession in late 2024. They admitted they knew of the misrepresentation, and they apologized that I was caught in this process. Before I emailed the management, I looked on their website which still had the "Luxury Renovated King Room" listed. As of now their website has been corrected. No adjustment for the misrepresentation has been made. We found the outside of the building is in extreme disrepair.
Stayed 8 nights in Mar 2025

10/10 Excellent

Taito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Eric

Allowed me to make reservation after last allowed checkin time. They did contact with alternative method, by which time, had also expired. No stay, no refund. Scam and shady buisness.
Stayed 1 night in Apr 2025

4/10 Poor

Konou

Stayed 1 night in Mar 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service
A bit old and outdated, but quaint and great location!
Stayed 1 night in Mar 2025

6/10 Okay

Tanya

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property was working on maintenance
Stayed 2 nights in Mar 2025

10/10 Excellent

Donna

Stayed here 20 years ago after Leon Russell concert at Palace Theatre. Still Charming, old style Hawaii. Took awhile for hot water to heat, cool water was invigorating. Grateful for fan in room. It’d been better if ceiling fan’s bright light was on different switch.
Stayed 1 night in Mar 2025