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Wild Ginger Hotel

2.0 star property

Photo gallery for Wild Ginger Hotel

Property grounds
Superior Room | Living area
Free daily continental breakfast
Property grounds
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Laundry room
  • Housekeeping

Explore the area

View map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Place, Kalakaua Park
    ‪7 min walk‬
  • Place, East Hawaii Cultural Center
    ‪7 min walk‬
  • Place, Hilo Farmers Market
    ‪12 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

7.4 out of 10
Good
(88 reviews)
  • Garden view
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.2 out of 10
Good
(20 reviews)
  • Garden view
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Ocean View

Family Suite, Ocean View

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)
  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 1
  • 1 Single Bunk Bed

About the area

Hilo

Wild Ginger Hotel puts you in the centre of Hilo, 1 km (0.6 mi) from Hilo Farmers Market and 3.5 km (2.2 mi) from Rainbow Falls. Highlights at this hotel include free continental breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a garden and a picnic area. Additionally, you'll find laundry facilities and a microwave in a common area. Each morning free breakfast is served. .Sights within a 15-minute drive of this Hilo hotel include Kaumana Caves County Park and Onekahakaha Beach Park.

What's nearby

  • Kalakaua Park - 7 min walk - 0.6 km
  • East Hawaii Cultural Center - 7 min walk - 0.6 km
  • Hilo Farmers Market - 12 min walk - 1.0 km
  • Wailoa River State Recreation Area - 14 min walk - 1.2 km
  • Panaewa Rainforest Zoo - 2 min drive - 1.6 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cafe Pesto Hilo Bay - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪The Temple Bar - ‬5 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk

About this property

Wild Ginger Hotel

Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
Wild Ginger Hotel offers 18 accommodations with a ceiling fan. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested. Rollaway/extra beds (complimentary) are also available.

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  • Laundry room
  • Housekeeping
  • Microwave
4.2 out of 5, Very good, 1,007 reviews
The price is NZ$300
includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 22 October 2025 to 31 December 2026 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is TA-031-350-1696-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

What is the cancellation policy at Wild Ginger Hotel?

Wild Ginger Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Wild Ginger Hotel?

Yep, Wild Ginger Hotel has a free self car park.

Are there any beaches close to Wild Ginger Hotel?

The closest beach to Wild Ginger Hotel is Richardson's Ocean Park (8 km).

Is Wild Ginger Hotel family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free extra beds in the guestrooms, it's no surprise that Wild Ginger Hotel is a hit with families.

Does Wild Ginger Hotel serve breakfast?

Yep, visitors speak well of the free continental brekkie here! Available daily from 7:30 AM to 9:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Wild Ginger Hotel?

No, Wild Ginger Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Wild Ginger Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Wild Ginger Hotel?

No, only service animals are allowed.

Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 797 reviews
Rating 8 - Good. 160 out of 797 reviews
Rating 6 - Okay. 88 out of 797 reviews
Rating 4 - Poor. 70 out of 797 reviews
Rating 2 - Terrible. 154 out of 797 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

andrea

Liked: Amenities
Great island stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations. Staff was extremely helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service
I love this place! It is not for everyone, but if you want a property close to Downtown Hilo and do not mind a rustic older building, then this is your place…..
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

WEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good choice to stay just near Hilo downtown
Stayed 1 night in Jul 2025
Verified

4/10 Poor

walter

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Petra

Liked: Cleanliness, staff & service
Convenient location and good price.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Renee

Old hotel but upgraded room was very nice!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the price was affordable! I would stay there again!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place affordable
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Carlos

Everything
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable.
Stayed 1 night in Aug 2025
Verified

8/10 Good

William

Disliked: Amenities
Bed was nice
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cute, eco-friendly, family owned, walkable to shop

We loved the place!
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved the nature surrounding the hotel and the over all vibes. It was very comfy and I felt safe. The shower room
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great poperty
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

byanka

Disliked: Property conditions & facilities
The property is a construction site.
Men are repairing the roof because half of it is gone.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a special place... It's a lovely, local place and so convenient to downtown.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Gaylyn

Liked: Cleanliness, staff & service, property conditions & facilities
If you expect resort atmosphere, this is not for you. If you enjoy quiet and simple it’s perfect!
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service
Felt like part of landscape that is Hawaii
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk she is very nice overall a great experience it is an old school Hawaiian hotel so I was not expecting a lot.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Venus

Liked: Cleanliness, staff & service, room comfort
I love the Wild Ginger Inn, I grew up here on the Big Island so the plantation style rooms feel just like home for me. Might not be everyone's cup of tea but if your looking for a room, place to shower, and clean comfortable bed for an affordable price it does the job.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Belkis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very rundown version of a hostel. Dirty, old with very outdated facilities. The pictures showed in your website must be at least 40 years ago.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The walls are pretty thin so I'm glad there was no television.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area amazing authentic feel good history
Stayed 1 night in Jul 2024