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Sonesta Resort Hilton Head Island

4.0 star property

Photo gallery for Sonesta Resort Hilton Head Island

Exterior
Lobby
Lobby
Terrace/patio
On the beach, white sand

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Air-conditioning
The current price is NZ$685
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
130 Shipyard Drive, Hilton Head Island, SC, 29928
  • Place, Van Der Meer Tennis Academy
    ‪1 min walk‬
  • Place, Van Der Meer Tennis Center
    ‪4 min walk‬
  • Place, Shipyard Golf Course
    ‪3 min drive‬
  • Airport, Hilton Head Island, SC (HHH)
    ‪13 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Terrace, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Horizon Room)

8.6 out of 10
Excellent
(8 reviews)
  • Partial ocean view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premier Room, 2 Queen Beds (Resort View)

9.0 out of 10
Wonderful
(2 reviews)
  • Resort view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(23 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(70 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • Resort view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Resort View (Garden Suite)

9.0 out of 10
Wonderful
(2 reviews)
  • Resort view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premier Room, 1 King Bed with Sofa bed (Resort View)

7.8 out of 10
Good
(7 reviews)
  • Resort view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Terrace, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Horizon Room)

  • Partial ocean view
  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Pool View)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Pool View

8.6 out of 10
Excellent
(23 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(9 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Resort View (Signature Sonesta)

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed (Palmetto Suite)

  • Resort view
  • 83 sq m
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed (Grand Oak)

  • Resort view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Terrace

9.4 out of 10
Exceptional
(9 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Terrace (Sofa Bed)

8.8 out of 10
Excellent
(13 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(63 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Sonesta)

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Hilton Head Island

A family-friendly stay in Hilton Head Island awaits you at Sonesta Resort Hilton Head Island. Within steps you'll find Van Der Meer Tennis Academy and Shipyard Beach within a short 5-minute stroll. Highlights at this beachfront hotel include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at The Spa at Sonesta can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Seacrest, serves American cuisine and is open for breakfast and dinner. Driftwood Rum Bar is the hotel's own lobby lounge, serving drinks along with light fare. Spend the day at the beach and enjoy the on-site 24-hour gym, kids' club and Hot tub. 23000 square feet (2137 square metres) of event facilities include 17 meeting rooms and conference space. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free area shuttle. .Attractions within a 15-minute drive of this 4-property class South End hotel include Coligny Beach and Palmetto Dunes Club.

What's nearby

  • Van Der Meer Tennis Academy - 1 min walk - 0.2 km
  • Van Der Meer Tennis Center - 4 min walk - 0.4 km
  • Shipyard Beach - 5 min walk - 0.4 km
  • Arthur Hills Course - 15 min walk - 1.3 km
  • Shipyard Golf Course - 3 min drive - 1.7 km

Getting around

  • Hilton Head Island, SC (HHH) - 21 min drive

Restaurants

  • ‪Nectar - ‬10 min drive
  • ‪Dough Boys - ‬8 min drive
  • ‪Palmetto Market @ the Omni - ‬15 min drive
  • ‪Big Bamboo Cafe - ‬7 min drive
  • ‪Charlie's L'Etoile Verte - ‬8 min drive

About this property

Sonesta Resort Hilton Head Island

Sonesta Resort Hilton Head Island offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a 24-hour fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee.

Event space at this hotel measures 23000 square feet (2137 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the family-friendly Sonesta Resort Hilton Head Island. An area shuttle within 3 miles and A shopping centre shuttle are free. Parking is available for a fee.

This 4-star Hilton Head Island hotel is smoke free.

  • 1 building
  • 340 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 3 bars or lounges
  • 23000 sq ft of conference space
  • 2137 sq. m of conference space
  • Built in 1981
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Sonesta Resort Hilton Head Island offers 340 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. LED televisions come with premium digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in November 2024.

The Spa at Sonesta has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Free shopping centre shuttle
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11 AM for a fee: USD 5 to 35 for adults and USD 5 to 30 for children
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Driftwood Rum Bar
  • Sea Glass Provisions
  • Seacrest
  • Sweet Cane Pool Bar
  • The Patio

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 27-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Pro golf lessons
  • Pro golf shop
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Fenced pool
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 23,000 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1981
  • Renovated guestrooms - November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per day (maximum USD 300 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3.30 per accommodation, per night.
  • Resort fee: USD 44.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Parking
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 35.00 for adults and USD 5.00 to 30.00 for children
  • Fee for in-room wireless Internet: USD 0.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per night (rates may vary)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per day (maximum USD300 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hilton Head Island Sonesta
Hilton Head Island Sonesta Resort
Sonesta Hilton Head Island
Sonesta Hilton Head Island Resort
Sonesta Resort
Sonesta Resort Hilton Head Island
Sonesta Hilton Head Island
Sonesta Resort Hilton Head Island Hotel
Sonesta Resort Hilton Head Island Hilton Head Island
Sonesta Resort Hilton Head Island Hotel Hilton Head Island

Frequently asked questions

What is the cancellation policy at Sonesta Resort Hilton Head Island?

Sonesta Resort Hilton Head Island offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Resort Hilton Head Island?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at Sonesta Resort Hilton Head Island on 12 Apr 2026 start from NZ$685, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Resort Hilton Head Island?

Yep, Sonesta Resort Hilton Head Island has valet parking with in/out privileges for USD 25 per night.

Are there any beaches close to Sonesta Resort Hilton Head Island?

Yep, Sonesta Resort Hilton Head Island is a short 4-minute walk from Palmetto Dunes Beach. Fun beach activities include windsurfing, body boarding and parasailing. You can also find boat tours.

Is there a spa on site at Sonesta Resort Hilton Head Island?

Yep, The Spa at Sonesta is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sonesta Resort Hilton Head Island have a pool?

Yep, and guests love it! Sonesta Resort Hilton Head Island has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Sonesta Resort Hilton Head Island?

Sonesta Resort Hilton Head Island features 2 outdoor pools, a full-service spa and 5 restaurants.

What makes Sonesta Resort Hilton Head Island a romantic place to stay?

1 hot tub and al fresco dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Sonesta Resort Hilton Head Island.

Is Sonesta Resort Hilton Head Island family-friendly?

You bet! With amenities such as a children's club, children's meals and 2 outdoor pools, it's no surprise that Sonesta Resort Hilton Head Island is a hit with families.

Does Sonesta Resort Hilton Head Island serve breakfast?

Yep, cooked-to-order breakfast is served daily from 7:00 AM to 11 AM.

Is there a free airport shuttle available at Sonesta Resort Hilton Head Island?

No, Sonesta Resort Hilton Head Island does not offer an airport shuttle service.

Is there a bar or restaurant at Sonesta Resort Hilton Head Island?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sonesta Resort Hilton Head Island?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta Resort Hilton Head Island?

Dogs are welcome at Sonesta Resort Hilton Head Island, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Is there a golf course on site at Sonesta Resort Hilton Head Island?

There is a golf course next to Sonesta Resort Hilton Head Island.

Sonesta Resort Hilton Head Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 741 out of 1257 reviews
Rating 8 - Good. 275 out of 1257 reviews
Rating 6 - Okay. 146 out of 1257 reviews
Rating 4 - Poor. 54 out of 1257 reviews
Rating 2 - Terrible. 41 out of 1257 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Mengxue

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and spacious. The bed is very comfortable. The resort is very beautiful and has easy access to the beach. The walls are not very sound proofing which is the major downside.
Stayed 2 nights in Dec 2025

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice breakfast should have been hotter for the cost!
Stayed 3 nights in Dec 2025

6/10 Okay

Denise, Elgin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the staff was friendly, but unfortunately, it was so many children playing in the hot tub that it was impossible to enjoy (morning and evening)
Stayed 2 nights in Dec 2025

10/10 Excellent

Gopal, Cupertino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and great amenities and location.
Stayed 2 nights in Dec 2025

6/10 Okay

Bianca

Stayed 1 night in Dec 2025

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service
Check in with as horrible - staff didn’t have it together - we had to check in twice - 1 hour total waste of time - bed as uncomfortable
Stayed 4 nights in Dec 2025

10/10 Excellent

stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities
Pet friendly! Resort was very clean, welcoming staff, great amenities, right on beach, comfortable beds. Will stay here again.
Stayed 2 nights in Dec 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had food at the bar, very good. The property was very clean. I just had a few hairs in my bed and on the floor in the room. Overall a great stay. I will go again.
Stayed 2 nights in Dec 2025

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I didn't like was the up charge of $40 per day. We arrived at 7pm and stayed for another day and got a $40 upcharge for things that are free at other places. So the price for the stay was not what I thought it was going to be. Deceptive diversion.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gulben

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Room was very clean and staff were so helpful and property is excellent. We really love that resort. It is really good to stay with our dog. We will go back again
Layla is enjoying sunrise at the beach
Stayed 2 nights in Dec 2025

10/10 Excellent

sasha

Liked: Cleanliness, staff & service, amenities
The room was clean, the beds were comfortable, but the resort itself was truly beautiful. Gorgeous grounds, wonderful access to the beach, and friendly staff.
Stayed 1 night in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Room cleanliness. Location is excellent. Grounds are quite lovely. Beach access excels.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room .
Stayed 1 night in Dec 2025

10/10 Excellent

Kathryn

Great spot - pool was closed due to maintenance though.
Stayed 4 nights in Dec 2025

10/10 Excellent

bilal

Stayed 1 night in Dec 2025

10/10 Excellent

Neeraj, Roanoke

Very luxurious,very clean lookinpbreakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Nagendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time with the family during the weekend
Stayed 3 nights in Dec 2025

10/10 Excellent

Li

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heather, the front desk manager, was friendly, courteous and helpful. A staff like her is one of the reasons for us to come back to this hotel as repeat guests.
Stayed 1 night in Dec 2025

10/10 Excellent

Hunter

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel! Heather made sure our stay was so relaxing and well taken care of. She even accommodated our poodle so nicely. Food was great, the coffee shop had so many options, and we loved the jacuzzi every single night. Would stay here again for sure!
Stayed 4 nights in Dec 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Everything was amazing. Everything
Stayed 3 nights in Dec 2025

4/10 Poor

Alex, Lee's Summit

Disliked: Amenities
Arrived at hotel at 4:05, got checked in at 4:50 as room wasn’t ready. Lobby was full of customers waiting for their rooms to be checked in, guessing they were short staffed. Discovered at check-in that main heated pool was closed and restaurants were closed. One bar that had some food options was open but only one bartender serving the entire bar and surrounding high tops, so took 20 minutes to get a drink. Later in the night discovered there was no sheet or blanket for the roll away bed for my son, he ended up sleeping with 2 bath towels as cover. They need to post things like restaurants are closed, main heated pool is closed and staff is light due to winter months so we know what to expect and can avoid the property at our discretion. This was a total dud
Stayed 1 night in Dec 2025

8/10 Good

Carey

Stayed 1 night in Dec 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Yes
Stayed 4 nights in Dec 2025

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff are very pleasant and the room nicely clean
Stayed 3 nights in Dec 2025

8/10 Good

Liz

Stayed 2 nights in Dec 2025