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Charterhouse Causeway Bay

3.5 star property

Photo gallery for Charterhouse Causeway Bay

Exterior
Reception
Executive lounge
Lobby
Family Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View map
209-219 Wanchai Road, Wanchai, Hong Kong
  • Place, Wan Chai Road
    ‪1 min walk‬
  • Place, Times Square Shopping Mall
    ‪5 min walk‬
  • Place, Hong Kong Convention and Exhibition Centre
    ‪11 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Business Room

Business Room

Business Room

  • 16 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

  • 16 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for S Signature

Signature Room

S Signature

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room

7.8 out of 10
Good
(21 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Urban Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 King Beds

Urban Studio Bunk

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bunk Bed

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Property entrance

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  • Free Wi-Fi
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4.6 out of 5, Wonderful, 1,001 reviews
The price is NZ$551
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About the area

Hong Kong Island

Charterhouse Causeway Bay puts you in the heart of Hong Kong Island, within a 20-minute stroll of popular places like Victoria Harbour and Hong Kong Convention and Exhibition Centre. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, 陳家廚房, is open for lunch and dinner. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. .You'll be 2.8 km (1.7 mi) from Lan Kwai Fong and 5 km (3.1 mi) from Kowloon Bay with a stay at this 3.5-property class Wan Chai hotel.

What's nearby

  • Wan Chai Road - 1 min walk - 0.1 km
  • Causeway Bay Shopping Plaza - 3 min walk - 0.3 km
  • Times Square Shopping Mall - 5 min walk - 0.4 km
  • Central Plaza - 8 min walk - 0.7 km
  • Hong Kong Convention and Exhibition Centre - 11 min walk - 1.0 km

Getting around

  • Tin Lok Lane Tram Stop - 2 min walk
  • Hong Kong Causeway Bay Station - 8 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Lounge by ch - ‬1 min walk
  • ‪New Bangkok Restaurant - ‬2 min walk
  • ‪Lei Garden Restaurant 利苑酒家 - ‬2 min walk
  • ‪Darts 180 - ‬1 min walk
  • ‪Kin's Kitchen 留家廚房 - ‬2 min walk

About this property

Charterhouse Causeway Bay

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Charterhouse Causeway Bay. The hotel can provide concierge services and limo/town car service.
  • 1 building
  • 294 guestrooms or units
  • 20 levels
  • Built in 1992
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Lift
  • Dining venue
Charterhouse Causeway Bay offers 294 accommodations with a safe and complimentary slippers. This Hong Kong Island hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Best Western Hotel Causeway Bay
  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.6 out of 5, Good, 1,001 reviews
The price is NZ$78
includes taxes & fees
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Best Western Hotel Causeway Bay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • A restaurant

Restaurants on site

  • 陳家廚房

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1992

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.7272 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

Property is also known as

Charterhouse Causeway
Charterhouse Causeway Bay
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel Hong Kong

Frequently asked questions

What is the cancellation policy at Charterhouse Causeway Bay?

Charterhouse Causeway Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Charterhouse Causeway Bay?

The closest beach to Charterhouse Causeway Bay is Hung Hom Promenade (2.6 km).

Is there a free airport shuttle available at Charterhouse Causeway Bay?

No, Charterhouse Causeway Bay does not offer an airport shuttle service.

Is there a bar or restaurant at Charterhouse Causeway Bay?

Yep, you can grab a meal at Charterhouse Causeway Bay's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Charterhouse Causeway Bay?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Charterhouse Causeway Bay?

No, pets are not allowed.

Charterhouse Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 250 out of 999 reviews
Rating 8 - Good. 348 out of 999 reviews
Rating 6 - Okay. 202 out of 999 reviews
Rating 4 - Poor. 108 out of 999 reviews
Rating 2 - Terrible. 91 out of 999 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

WING SEE

Stayed 20 nights in Nov 2025

10/10 Excellent

Azfar

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good room. Perfect Service.
Stayed 1 night in Nov 2025

8/10 Good

Dave, Brampton

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good location and many eateries around. Hotel is dated with limited amenities. Short stay is ok
Stayed 2 nights in Nov 2025

6/10 Okay

Edward

Stayed 4 nights in Nov 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Jun Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at one of the S Signature rooms. Never have I felt so much at home at a hotel. After a long tiring day, I would yearn to return to the hotel, take a nice steamy shower in the spacious sauna-like room, stretch out on the comfy bed, and slowly drift off. Not only is the design of the very sleek, it's also very pragmatic, with optimized spaces for practical use. The adjustable bright lighting and mirrors make the room feel noticeably more spacious and open. Everything is clean and in great condition. Last, but not least. The staff and services are amazing! They're courteous, but also extremely warm, welcoming, and helpful. I would definitely return.
Stayed 17 nights in Oct 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Clean and quiet. An older style room, so it’s comparatively spacious for Hong Kong. Right in the middle of Wan Chai and Causeway Bay. Very convenient.
Stayed 1 night in Nov 2025

10/10 Excellent

Norman

Stayed 1 night in Nov 2025

10/10 Excellent

IZABEL

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, helpful staff, very centrally located closed to all transports in a vibrant neighborhood.
Stayed 1 night in Oct 2025

2/10 Terrible

Joann

Disliked: Cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Joelle, Calgary

Fine for a few nights. The room was alright but the amount of.mirrors and where they were just really weird to me. Good location, transit nearby and walking distance to metro and shopping.
Stayed 2 nights in Sep 2025

2/10 Terrible

Alice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience, no wardrobe and drinking water in room. Stuffy in room, no matter how you adjusted temperature on panel, there’s no change.
Stayed 2 nights in Oct 2025

8/10 Good

Nipa

Liked: Cleanliness, staff & service
Hotel was in a very convenient location, with lots of local eateries. However, room was small.
Stayed 1 night in Oct 2025

8/10 Good

Clifford

Business traveller
Liked: Cleanliness, staff & service
The single room was excellent and quiet
Stayed 1 night in Sep 2025

6/10 Okay

Lucyna

Stayed 3 nights in Sep 2025

4/10 Poor

SAZALY

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been a guest many years visited more than 6 times No facility, floor carpet, furniture and old no change since the day i supported the hotel. Staff not welcoming with no reception counter and limited waiting area. Sitting at their cafeteria is not allowed even with our bags due to limited space at their small lobby. Very unwelcoming feeling with no guest or customer service provided and worst not a smile during the 5day stay. This hotel require serious makeever and service oriented priority !
Stayed 4 nights in Sep 2025

8/10 Good

YU WEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience for taking bus
Stayed 5 nights in Aug 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel budget price premium location
Stayed 5 nights in Aug 2025

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid

The room was ok, the bed was comfy, but the room did feel incredibly dated. Normally these things wouldn't be a problem for me, however, I saw roaches on two separate occasions in my room, and when I called reception they didn't seem to care. Furthermore, after the hours of darkness, a large number of suspicious individuals, I believe to be prostitites, were around the hotel, and guessing from the noises, using it as a base of operations. I will not stay here again and can't recommend it
Stayed 2 nights in Aug 2025

8/10 Good

YU WEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient taking bus
Stayed 1 night in Aug 2025

6/10 Okay

Siew San

Liked: Staff & service
The refrigerator is not cold. Aircon can't adjust. Not cool enough
Stayed 3 nights in Jul 2025

8/10 Good

SOON LEE

Liked: Cleanliness, staff & service, amenities
1 Clean and nice 2 Good services
Stayed 3 nights in Jul 2025

4/10 Poor

Luis

Liked: Staff & service
Hotel staff were polite and helpful. The building is old.
Stayed 3 nights in May 2025

10/10 Excellent

sow

Stayed 1 night in Jun 2025