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JEN Hong Kong by Shangri-La

4.0 star property
Upscale hotel near Victoria Harbour

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JEN Hong Kong by Shangri-La

Photo gallery for JEN Hong Kong by Shangri-La

Seasonal outdoor pool
Exterior
Deluxe City View Queen Room
Rooftop bar, ocean views, open daily
Reception

Overview of JEN Hong Kong by Shangri-La

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • RestaurantRestaurantRestaurant

Explore the area

Map
508 Queens Road West, Western District, Hong Kong
  • Popular LocationVictoria Harbour20 min walk
  • Popular LocationHong Kong - Macau Ferry Terminal2 min drive
  • Popular LocationLan Kwai Fong4 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)31 min drive

Room options

View all photos for Deluxe Harbour View Queen Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Harbour View Queen Room

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior City View Queen Room

Superior City View Queen Room

Superior City View Queen Room

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Mountain View Queen Room with Club Lounge Access

Club Mountain View Queen Room with Club Lounge Access

Club Mountain View Queen Room with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Harbour View Queen Room with Club Lounge Access

Club Harbour View Queen Room with Club Lounge Access

Club Harbour View Queen Room with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room

Deluxe City View Queen Room

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Harbour View Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Harbour View Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior City View Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Superior City View Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Harbour View Twin Room with Club Lounge Access

1 bedroom, in-room safe, desk, blackout curtains

Club Harbour View Twin Room with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Room
ibis Hong Kong Central And Sheung Wan
Free WiFi
Restaurant
Air conditioning
Gym
4.1 out of 5, Very good, (1028)
The price is NZ$201
for 1 night
includes taxes & fees
10 May - 11 May
ibis Hong Kong Central And Sheung Wan

About the area

Hong Kong

JEN Hong Kong by Shangri-La places you in the centre of Hong Kong, within a 30-minute stroll of Victoria Harbour and Hong Kong - Macau Ferry Terminal. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Cafe Malacca, serves Malaysian cuisine and is open for breakfast, lunch and dinner. Lobby Bar is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym and seasonal outdoor swimming pool. 1033 square feet (96 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free WiFi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of limited parking. .With a stay at this 4-property class Central & Western District hotel, you'll be 2.2 km (1.4 mi) from Soho and 2.7 km (1.7 mi) from Lan Kwai Fong.

What's nearby

  • Victoria Harbour - 20 min walk
  • Hong Kong - Macau Ferry Terminal - 2 min drive
  • Soho - 3 min drive
  • Lan Kwai Fong - 4 min drive
  • Hong Kong Convention and Exhibition Centre - 5 min drive

Getting around

  • Shek Tong Tsui Terminus Tram Stop - 2 min walk
  • Hong Kong Wan Chai Station - 5 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • Café Malacca 馬來一菜館 - 1 min walk
  • 14 South Lane - 2 min walk
  • 麥當勞 - 1 min walk
  • Chung Kee Dessert - 1 min walk
  • Itacho Sushi 板長壽司 - 1 min walk

About this property

JEN Hong Kong by Shangri-La

Upscale hotel near Victoria Harbour
JEN Hong Kong by Shangri-La offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1033 square feet (96 square metres) and includes conference space. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the business-friendly JEN Hong Kong by Shangri-La.

This 4-star Hong Kong hotel is smoke free.

  • 283 guestrooms or units
  • 28 levels
  • Conference rooms
  • 1033 sq ft of conference space
  • 96 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
JEN Hong Kong by Shangri-La offers 283 accommodations with a safe and complimentary bottles of water. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 238 for adults and HKD 238 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Malacca
  • Club Lounge
  • Lobby Bar

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,033 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 238 for adults and from HKD 238 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:30 AM to 7:30 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hong Kong Traders
Hong Kong Traders Hotel
Traders Hong Kong
Traders Hong Kong Hotel
Traders Hong Kong Shangri-La
Traders Hotel Hong Kong
Traders Hotel Hong Kong Shangri-La
Traders Hotel Shangri-La Hong Kong
Traders Shangri-La Hong Kong
Traders Shangri-La Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Jen
Jen Hong Kong
Jen Hotel Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong Shangri-La
Jen Hong Kong Shangri-La
Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong
Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel
Hotel Hotel Jen Hong Kong by Shangri-La
Hotel Jen Hong Kong by Shangri-La Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong
Hotel Jen Hong Kong by Shangri La
Hotel Jen Shangri-La
Jen Shangri-La

Frequently asked questions

What is the cancellation policy at JEN Hong Kong by Shangri-La?

JEN Hong Kong by Shangri-La offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JEN Hong Kong by Shangri-La?

As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at JEN Hong Kong by Shangri-La on 22 May 2024 start from NZ$207.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JEN Hong Kong by Shangri-La?

Onsite parking is limited.

Are there any beaches close to JEN Hong Kong by Shangri-La?

The closest beach to JEN Hong Kong by Shangri-La is Hung Hom Promenade (5.6 km).

Does JEN Hong Kong by Shangri-La have a pool?

JEN Hong Kong by Shangri-La has a seasonal outdoor pool. The pool is open 7:30 AM to 7:30 PM (Seasonal outdoor pool open from June to September).

Does JEN Hong Kong by Shangri-La serve breakfast?

Yep, buffet breakfast is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at JEN Hong Kong by Shangri-La?

No, JEN Hong Kong by Shangri-La does not offer an airport shuttle service.

Is there a bar or restaurant at JEN Hong Kong by Shangri-La?

Yep, they've got a lounge bar and an onsite restaurant that serves Malaysian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at JEN Hong Kong by Shangri-La?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at JEN Hong Kong by Shangri-La?

No, pets are not allowed.

JEN Hong Kong by Shangri-La Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 1000 reviews" "
Rating 8 - Good. 414 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lingjie

Stayed 1 night in Jan 2024

8/10 Good

Joe, Port Orange

Liked: Amenities
I’ve stayed here before. Though the room is a bit small, it has everything u need. Nice.neighborhood, with plenty of dining spots, including McDonalds right across the street. The restaurant serves tasty Malaysian cuisine, though it’s not cheap. The biggest problem is the breakfast buffet is so overpriced for what u get.
Stayed 3 nights in Jan 2024

6/10 Okay

Mukta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure of the room was bit awkward with cubicles for Bath and toilet and safe.
Stayed 4 nights in Jan 2024

8/10 Good

Claudia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Jen Hong Kong! We selected to stay here as: 1- we wanted to stay on HK island 2- affordability 3- the convenience of being in the Sai Ying Pun neighborhood: walkability to stores and cafes along with access to transportation I travelled with my partner and parents. My parents stayed in the adjoining room so that was really nice to be on the same floor and have rooms so close to each other. The room was spacious, modern, and clean. I especially liked the window seat for extra room and to look at the harbour, I chose this for both our room and my parents' room. The bed was very comfortable. The shower was also very nice - great shower pressure! The lobby was ok, nothing spectacular. The front desk was helpful but would get busy quickly. We also tried the restaurant on the 2nd floor, Cafe Malacca restaurant - food was expensive compared to local eats but very tasty and a nice change from Chinese cuisine. Would consider staying here again!
Stayed 6 nights in Dec 2023

10/10 Excellent

Tsang Wai Ling,

Business traveller
Liked: Cleanliness, staff & service, amenities
Staffs at front desk are excellent. I really appreciate Leon for all his help and quick response. The property is a bit old, there is water dripping from tap after bath, and need to really try to push a bit more to stop the water from dripping. The road nearby is really rough for carrying big luggage to get through smoothly. So taking taxi or MTR are better than taking bus if you are travelling with big luggage.
Stayed 2 nights in Jan 2024

8/10 Good

Steven

Business traveller
Liked: Staff & service
Good

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a cosy location and easily accessible by tram or MTR. Highly recommended if you're looking to stay away from the crowds but still somewhere accessible. The hotel is slightly old, but it is clean and comfortable.
Stayed 3 nights in Dec 2023

10/10 Excellent

Griselda Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2023

8/10 Good

Sock Mui

Liked: Cleanliness, staff & service
Room facilities a little dated but generally clean! Very near to MTR station which is very convenient.
Stayed 2 nights in Dec 2023

8/10 Good

CHAK YIN ANEURIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023