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Best Western Royal Hotel, Jersey

3.0 star property
Hotel with free parking, near Jersey Museum & Art Gallery

Photo gallery for Best Western Royal Hotel, Jersey

Reception
Exterior
Reception
Lobby
Executive Room, 1 Double Bed, Non Smoking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
The current price is NZ$249
includes taxes & fees
30 Jan - 31 Jan 2026

Explore the area

View map
David Place, St. Helier, Jersey, JE2 4TD
  • Place, St. Helier Central Market
    ‪6 min walk‬
  • Place, Port of Jersey
    ‪13 min walk‬
  • Place, Elizabeth Castle
    ‪15 min walk‬
  • Airport, Jersey (JER)
    ‪10 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Flat-screen TV
Bathrobes
Shower/bath combination
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Shower/bath combination
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Heating
Flat-screen TV
Bathrobes
Shower/bath combination
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Bathrobes
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

St. Helier

Best Western Royal Hotel, Jersey puts you in the heart of St. Helier, within a 20-minute stroll of Jersey Museum & Art Gallery and Port of Jersey. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The bistro, TWENTY SEVEN David Place, serves international cuisine and is open for dinner. Bar 27 is the hotel's own pub, serving drinks along with lunch and dinner. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. There's also limited parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 3-property class St. Helier hotel include Elizabeth Castle and St. Helier Beach.

What's nearby

  • St. Helier Central Market - 6 min walk - 0.6 km
  • King Street - 7 min walk - 0.7 km
  • Jersey Museum & Art Gallery - 11 min walk - 0.9 km
  • Port of Jersey - 13 min walk - 1.2 km
  • Elizabeth Castle - 15 min walk - 1.3 km

Getting around

  • Jersey (JER) - 18 min drive

Restaurants

  • ‪Eastern Delight - ‬6 min walk
  • ‪Krafty J's - ‬5 min walk
  • ‪Bean Around The World - ‬5 min walk
  • ‪Banjo • Brasserie, Bar, Rooms - ‬6 min walk
  • ‪CafeJac - ‬5 min walk

About this property

Best Western Royal Hotel, Jersey

Hotel with free parking, near Jersey Museum & Art Gallery
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4386 square feet (408 square metres) and includes conference space. A terrace, tour/ticket assistance, and 24-hour room service are also featured at Best Western Royal Hotel, Jersey. Limited free parking is available on a first-come, first-served basis.

This 3-star St. Helier hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 4 levels
  • 4386 sq ft of conference space
  • 408 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Royal Hotel, Jersey offers 89 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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4.1 out of 5, Very good, 467 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 17 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar 27
  • TWENTY SEVEN David Place

Family friendly

  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,386 square feet of conference space

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17 for adults and from GBP 9.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Carte Blanche, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Royal Hotel St. Helier
Best Western Royal St. Helier
BEST WESTERN Royal Hotel Jersey/St. Helier
Best Western St Helier
St Helier Best Western
Best Western Royal Hotel Jersey St. Helier
Best Western Royal Hotel Jersey
Best Western Royal Jersey St. Helier
Best Western Royal Jersey
Royal Hotel, Jersey St Helier
Best Western Royal Hotel, Jersey Hotel
Best Western Royal Hotel, Jersey St. Helier
Best Western Royal Hotel, Jersey Hotel St. Helier

Frequently asked questions

Is parking available at Best Western Royal Hotel, Jersey?

Yep, Best Western Royal Hotel, Jersey has a free self car park. Onsite parking is limited.

How much does it cost to stay at Best Western Royal Hotel, Jersey?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Royal Hotel, Jersey on 30 Jan 2026 start from NZ$249.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Royal Hotel, Jersey?

Yep, Best Western Royal Hotel, Jersey is a short 17-minute walk from Havre des Pas.

Is there a spa on site at Best Western Royal Hotel, Jersey?

No, there is no spa at this property. Ayush Wellness Spa is a short 7-minute walk away.

Does Best Western Royal Hotel, Jersey serve breakfast?

Sure does, buffet breakfast is available daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Royal Hotel, Jersey?

No, Best Western Royal Hotel, Jersey does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Royal Hotel, Jersey?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Royal Hotel, Jersey?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Royal Hotel, Jersey?

No, only service animals are allowed.

Best Western Royal Hotel, Jersey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 162 out of 443 reviews
Rating 8 - Good. 205 out of 443 reviews
Rating 6 - Okay. 55 out of 443 reviews
Rating 4 - Poor. 14 out of 443 reviews
Rating 2 - Terrible. 7 out of 443 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

GLEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weather very handy for town center easy to get around the Island good restaurants nearby to choose from. Friendly staff and good service.
Stayed 7 nights in Sep 2025

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Family stay

4 night stay, family of 4 in family room, this was spacious and comfortable. The hotel is noticeably clean and staff friendliness and helpfulness was outstanding. Nelson on the front desk deserves a mention for excellent customer care. The hotel is well located and there is an excellent breakfast. We are in the bar once and again food was good.
Stayed 4 nights in Aug 2025

8/10 Good

Louise Margaret

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are so friendly and welcoming. Lots to choose from at breakfast. Parking is available which is a huge plus. The family room (120) was fine for our stay. We had issues with the water pressure. The showers aren’t the best. The double bed is a little on the small side and the rooms can be very hot but a fan is provided. The noise outside is quite bad. You have the luxury of using their sister hotel for the leisure facilities. Overall we had an okay stay at the Best Western. The staff make this hotel what it is.
Stayed 4 nights in Aug 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very helpful
Stayed 3 nights in Jul 2025

6/10 Okay

Nigel

Liked: Staff & service
Disliked: Property conditions & facilities

Jest western

We experienced issues particularly in the shower room : 1) took several minutes before hot water materialized 2) water leaked from the shower head water cable, 3 Water stopped completely coming out of the shower head for a few minutes then temperature could not be controlled Additionally whenever guests passed by outside the room , the whole room shook
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, amenities
Staff are super friendly and helpful. Room cleaned every day. No air con but fans are provided. Large spacious family room with 1 double and 2 singles. Lots of clothes storage. Some of the furniture and decor is a bit tired. Room was a bit noisy from road below. No leisure facilities but were able to use the nearby Monterey which was also fabulous. Amazing roof terrace at the Royal. Bar food in both hotels was lovely and same friendly service in both. Would recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and good evironment.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel and the staff were very efficient and pleasant
Stayed 4 nights in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Would have liked airco in room Overall great hotel.
Stayed 5 nights in Jun 2025

6/10 Okay

Robert

Business traveller
Liked: Cleanliness
Rooms are a bit dated windows didn't close properly so noisy the room was very hot and had a damp smell Staff were friendly and helpful . Food bit limited
Stayed 2 nights in Jun 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, room comfort
Nice large room with terrace area. Very thin walls and ceiling so a lot of noise from other guests. No air conditioning in 31 C heat. Fans provided but still too hot.
Stayed 4 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and pleasant hotel with a good welcoming atmosphere.
Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Stayed 1 night in Jun 2025

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, great location
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

My 2 day break in Jersey

Wonderful stay, was upgraded without asking, however, shower temperature was quite disappointingly cool, needs to be warmer please!
Stayed 2 nights in Apr 2025

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good service, free parking on site

Lovely stay at the Royal Hotel. Staff were very friendly, room was fine, beds not the most comfortable, maybe a little too warm. Location a short walk from center of town. Breakfast selection was very good, as it was out of season it was not a buffet, but cooked to order. Free car parking is a big positive. Overall a good stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our requirements it was excellent. Staff very friendly and helpful. very convenient location. We will definitely return
Stayed 4 nights in Nov 2024

10/10 Excellent

Keith

Stayed 3 nights in Oct 2024

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Stay

Great stay and staff service
Stayed 2 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O nly problem with room 112 is traffic noise.
Stayed 4 nights in Sep 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were universally excellent and hard working. Hotel clean but a little tired.
Stayed 7 nights in Sep 2024

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly..Food has been very good..It's a short walk to town. Handy car park. Rooms were clean .,Overall a good stay.thank you.
Stayed 4 nights in Aug 2024

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great hotel

Fantastic staff and lovely hotel. Extremely uncomfortable bed which was at an angle so I kept rolling towards the edge. Great breakfast and fantastic location
Stayed 1 night in Aug 2024