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Hotel Austin Paradise - Mount Austin

3.0 star property

Photo gallery for Hotel Austin Paradise - Mount Austin

Family Suite
Front of property
Reception
Property amenity
Superior Triple Room

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View map
No 85 & 87, Taman Mutiara Emas 10/19, Taman Mount Austin, Johor Bahru, 81100
  • Place, Sunway College Johor Bahru
    ‪7 min walk‬
  • Place, Austin Heights Water & Adventure Park
    ‪15 min walk‬
  • Place, AEON Tebrau City
    ‪2 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Deluxe Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Deluxe Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Deluxe Room

Desk, soundproofing, iron/ironing board, free WiFi

Executive Deluxe Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Desk, soundproofing, iron/ironing board, free WiFi

Executive Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room Single Use

Executive Double Room Single Use

Executive Double Room Single Use

  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Johor Bahru

At Hotel Austin Paradise - Mount Austin you'll be within a 20-minute stroll of Austin Heights Water & Adventure Park and Hospital Sultan Ismail. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and multilingual staff. Plus you'll find luggage storage, a lift and a banquet hall. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3-property class Johor Bahru hotel include KSL City Mall and Johor Bahru City Square.

What's nearby

  • Sunway College Johor Bahru - 7 min walk - 0.6 km
  • Austin Heights Water & Adventure Park - 15 min walk - 1.3 km
  • AEON Tebrau City - 2 min drive - 1.5 km
  • Toppen Shopping Centre - 2 min drive - 1.5 km
  • KSL City Mall - 16 min drive - 13.1 km

Getting around

  • Kempas Baru Station - 12 min drive
  • Senai International Airport (JHB) - 33 min drive

Restaurants

  • ‪broloklok - ‬8 min walk
  • ‪Zus Coffee - ‬9 min walk
  • ‪Tasixi Hong Kong Dim Sum - ‬7 min walk
  • ‪Restoran Uncle Pou Wok 补锅佬菜馆 - ‬1 min walk
  • ‪Ninetea - ‬9 min walk

About this property

Hotel Austin Paradise - Mount Austin

WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Hotel Austin Paradise - Mount Austin also features multilingual staff and a lift. Free self parking is available.

This 3-star Johor Bahru hotel is smoke free.

  • 49 guestrooms or units
  • 3 levels
  • Business facilities
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
Hotel Austin Paradise - Mount Austin offers 49 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Austin Paradise - Mount Austin

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Austin Paradise Hotel Johor Bahru
Austin Paradise Hotel
Austin Paradise Johor Bahru
Austin Paradise Mount Austin
Hotel Austin Paradise - Mount Austin Hotel
Hotel Austin Paradise - Mount Austin Johor Bahru
Hotel Austin Paradise - Mount Austin Hotel Johor Bahru

Frequently asked questions

What is the cancellation policy at Hotel Austin Paradise - Mount Austin?

Hotel Austin Paradise - Mount Austin offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Austin Paradise - Mount Austin?

Yep, Hotel Austin Paradise - Mount Austin has a free self car park.

Are there any beaches close to Hotel Austin Paradise - Mount Austin?

The closest beach to Hotel Austin Paradise - Mount Austin is Country Garden (11.9 km).

Does Hotel Austin Paradise - Mount Austin have a waterslide?

No, there is no waterslide at Hotel Austin Paradise - Mount Austin, but Austin Heights Water & Adventure Park is a short 17-minute walk away.

Is there a free airport shuttle available at Hotel Austin Paradise - Mount Austin?

No, Hotel Austin Paradise - Mount Austin does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Austin Paradise - Mount Austin?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Austin Paradise - Mount Austin?

No, pets and service animals are not allowed.

Hotel Austin Paradise - Mount Austin Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 35 reviews
Rating 8 - Good. 14 out of 35 reviews
Rating 6 - Okay. 11 out of 35 reviews
Rating 4 - Poor. 3 out of 35 reviews
Rating 2 - Terrible. 4 out of 35 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Yiing Yiing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for a night stay

Strategic location for dinner and supper, but sadly facing main road - traffic noise affect sleeping
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

Interesting
Verified

6/10 Okay

Cristine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place a bit rundown . There is a musty smell in the premises.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unable to shower due to doing repairing at night time and didn’t provide any notification for us . I feel very disappointed when I first time stay at this hotel .
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Chan

Disliked: Cleanliness, property conditions & facilities, room comfort

A simple hotel. Don't expect much

Bedsheets were dirty and torn.
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Cleanliness

The suite that was not

The bed was made and the room is clean. Bedsheet has stained and the water pressure was low. The two soap dispenser was not labelled so could not tell which is body foam and shampoo. The suite was not a suite.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The staff attitude is very bad...hope will.have some improve for next visit....tq
Stayed 1 night in Jun 2019
Verified

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic necessities provided, clean bedding and wi-fi connection is strong. Room sound-proofing weren't the best and 1 light was spoil but it was an decent, simple hotel for a night.
Stayed 1 night in May 2019
Verified

8/10 Good

Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good security because at night have security outside the hotel.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Norharyani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice small hotel

Have stayed here many times.They also have a very nice suite with private jacuzzi for about $100 which my son enjoyed😀 .And its very nearby jusco tebrau.Alot of food n shops n pubs walking distance😊
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep it easy and convienience

Normal room , just book hotel for my convienience to contact my friend nearby
Stayed 1 night in Oct 2018
Verified

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and convienience meet friends

just for rest only
Stayed 1 night in Oct 2018
Verified

2/10 Terrible

Nor Shakila

Not conciderate at all

I check out late by one minute and they charged me. I’ve supposed to check out by 1pm but I was a little late by 1.01pm and they overcharged me. Come on guys, be a little considerate, I was in a rush that time, and it’s only one minute.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveller

Good Location

Convenient location at many nice eateries
Stayed 1 night in Dec 2017
Verified

6/10 Okay

Chun Hong

Liked: Room comfort

Not bad, will stay here again!

The shower water strength was strong. There are 24-hour eateries around the hotel vicinity. The quoted room price is considered okay for the condition of the room.
Verified

4/10 Poor

Gong Chyi

Disliked: Cleanliness, property conditions & facilities, room comfort
Air con is no good.
Stayed 1 night in Oct 2017
Verified

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Hotel

Everything is ok. Just that the staff need to smile more
Stayed 1 night in Jun 2017
Verified

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel does not allow to checking after 12midnight.

I was super angry with the staff who does not allow me to check in even I told them I fully paid the room..
Verified

6/10 Okay

Masanori

Liked: Cleanliness, room comfort

Clean rooms

Not bad place for the price but if get room near the back alley able to hear disco music from the club 3 shops away
Verified

2/10 Terrible

TZE CHI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting hotel

Horrible. Room cleaness was awful. Bed sheet and pillow with stains. Tower dirty (black) and smells horrible like never wash before worse than my bathroom mat. One Service counter Malay girl was very rude not even care to direct us where the lift was. Car parked outside the premise got parking ticket also which they didn't mentioned that we need to put car park ticket during checkin. Worse of the worse hotel I ever stayed.
Verified

6/10 Okay

Yew

Hotel need to improve cleaning bed

Bed not so clean but can accept, receptionist ask me to email voucher to them, I have no idea what to email...I keep ask the receptionist then I only know, she want me to email the hotel.com send me the confirmation booking email, want me to forward email to her...
Verified

8/10 Good

Che Yee

Liked: Room comfort
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Siew

Stayed 1 night in Apr 2022
Verified

8/10 Good

Hafiz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019