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Palazio Serviced Apartment

Property class: 3

Photo gallery for Palazio Serviced Apartment

Flat-screen TV
Standard Studio | Balcony
Outdoor pool
Deluxe Studio Apartment | Living area
Deluxe Studio Apartment | Living area

Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Jalan Mutiara Emas Utama, Palazio Serviced Apartment, Johor Bahru, Johor, 81100
  • Place, Hospital Sultan Ismail
    ‪13 min walk‬
  • Place, AEON Tebrau City
    ‪2 min drive‬
  • Place, Toppen Shopping Centre
    ‪2 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Studio Apartment

Deluxe Studio Apartment

Deluxe Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio

Family Studio

Family Studio

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Apartment

Family Apartment | Living area

Family Apartment

  • 3 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Studio

Studio

Studio

  • Sleeps 2
  • 1 Queen Bed

About the area

Johor Bahru

At Palazio Serviced Apartment you'll be within a 20-minute walk of Hospital Sultan Ismail and 2 km (1.2 mi) from AEON Tebrau City. .Each apartment is soundproofed and features a flat-screen TV with digital channels, along with free WiFi, a balcony and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge and a stovetop. An iron/ironing board and a desk are also available. .This business-friendly apartment building offers an outdoor pool, a water dispenser and a lift. There's also the convenience of free self parking.
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What's nearby

  • Hospital Sultan Ismail - 13 min walk - 1.2 km
  • Sunway College Johor Bahru - 2 min drive - 1.5 km
  • AEON Tebrau City - 2 min drive - 1.5 km
  • Austin Heights Water & Adventure Park - 2 min drive - 1.9 km
  • Toppen Shopping Centre - 2 min drive - 1.5 km

Getting around

  • Kempas Baru Station - 12 min drive
  • Senai International Airport (JHB) - 33 min drive

Restaurants

  • ‪KFC - ‬9 min walk
  • ‪Cheese Prata Shop - ‬10 min walk
  • ‪鲜味肴 - ‬14 min walk
  • ‪IPong Austin - ‬7 min walk
  • ‪La Premiur Pub & Bistro - ‬13 min walk

About this property

Palazio Serviced Apartment

As a guest of Palazio Serviced Apartment, you'll find an outdoor pool, a lift, and a water dispenser. The front desk is open around the clock. Free self parking is available.

This 3-star Johor Bahru apartment is smoke free.

  • 8 guestrooms or units
  • Lift
  • No smoking on site
  • Water dispenser
Palazio Serviced Apartment offers 8 air-conditioned accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. Accommodation at this 3-star apartment has kitchenettes with fridges and stovetops. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Kitchenette

  • Electric kettle
  • Hob
  • Refrigerator
  • Water dispenser

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 8 units
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts cash.

Property is also known as

Palazio Serviced
Palazio Serviced Apartment Apartment
Palazio Serviced Apartment Johor Bahru
Palazio Serviced Apartment Apartment Johor Bahru

Frequently asked questions

What is the cancellation policy at Palazio Serviced Apartment?

Palazio Serviced Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Palazio Serviced Apartment?

Yep, Palazio Serviced Apartment has a free self car park.

Are there any beaches close to Palazio Serviced Apartment?

The closest beach to Palazio Serviced Apartment is Country Garden (11.4 km).

Does Palazio Serviced Apartment have a pool?

Palazio Serviced Apartment has an outdoor pool.

Is there a free airport shuttle available at Palazio Serviced Apartment?

No, Palazio Serviced Apartment does not offer an airport shuttle service.

What time are check-in & check-out at Palazio Serviced Apartment?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Palazio Serviced Apartment?

No, pets are not allowed.

Palazio Serviced Apartment Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 4 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

5.6/10

Cleanliness

8.0/10

Staff & service

4.8/10

Amenities

3.4/10

Property conditions & facilities

Reviews

8/10 Good

Yee Lay

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

FRANCIS

Travelled with group
Liked: Cleanliness
The TV remote control is not working. The buttons are faulty. Air-con at the living room is not cooling even set to the lowest temperature.
Stayed 1 night in Jun 2025

4/10 Poor

Norasilah M

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They did not give me the room I paid for. The unit was not maintained well and it’s very dirty
Stayed 3 nights in May 2024

4/10 Poor

Chin Bee

Travelled with family
Disliked: Amenities, property conditions & facilities
Aircon condenser was very noisy and not cooling, sofa and blankets old with stains. Wi-Fi not bad. Noisy from nearby road. Toilet amenities can be better.
Stayed 1 night in Jan 2024

4/10 Poor

Jyane

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The floor feels clean and the bed was quite comfy. But the whole condo development looks run-down and some parts of the unit was very dusty and there was cockroach poop in one of the kitchen drawers. Facilities within the unit was basic.
Stayed 1 night in Dec 2019

2/10 Terrible

Ching

Travelled with family
Disliked: Cleanliness, room comfort
The description is misleading as the place is a distance from the hospital. Also they asked you to pass them your personal info online which is scary.
Stayed 2 nights in Jan 2024