Kandanos accommodation from NZ$210

Our ocean view balcony was amazing! The suite was well equipped. Front desk staff was very friendly and helpful. The outdoor pool was a pleasant temperature. The pool deck could have used more lounge chairs. Most days they were being saved and no one was actually using them. Staff needed around pool area. Could enforce rules about not holding loungers with personal items and towels for hours without using the loungers.

This hotel was great, amazing views and the staff were lovely! The glasses in the room were not cleaned properly nor were they replaced. Great location for relaxed family holiday, just a short drive away from chania town

We had a lovely, relaxing stay at the Galini Palace Resort Hotel. The overall atmosphere was calm and peaceful throughout, as the hotel is located in a quiet area away from the main tourist crowds. The Highlights: The absolute star of the hotel is the pool area - it is large, beautiful, crystal clear, and offers great view of the sea. The staff were also extremely friendly, welcoming, and always ready to help. The food variety in the dining room was impressive, and while not every dish was to our personal taste, we always found plenty to enjoy. Areas for Improvement: There were a few minor issues that kept this from being a true 5-star experience: Pool Hours: The pool hours are quite limited (10:30 AM – 6:30 PM). We felt it would be much better if it opened earlier and stayed open later in the evening, especially during the long summer days. Room Amenities: For a 5-star hotel, we expected more luxury touches. For example there were no bathrobes, and it was disappointing to be charged an extra daily fee to use the room safe. Maintenance & Cleanliness: The showerhead in our room was completely clogged. Also, there was a strange, strong smell of cleaning products in the hallway outside our room, which wasn't very pleasant. Overall, a very enjoyable stay in a beautiful setting. With a little more attention to the small details and operating hours, it would be perfect.