Independent - accommodation in Kiama Downs

Stayed for 2 nights. Friendly, quick and easy check in. Hotel is in a great location - easy walking distance to the beach and also into the city center. Room was a good size, well appointed and clean. Would definitely stay again.

Room was clean and what we wanted. It had plenty of room kitchen facilities and bathroom amenities. Aircon that worked well. The staff were helpful and polite.

Old, dirty and unkept rooms. The rooms are shockingly dated. Our door was actively splintering at the bottom, and everything came with a layer of dust. The TV can't connect to the internet, and in the year 2026, they actually have the audacity to charge guests for Wi-Fi! We were told the gym was closed at 8pm, but the welcome pack said the “Beachside Fitness” is open til 10pm. Disabling the keycard reader two hours before closing and making guests beg for entry is peak lazy management. Don't bother packing your swimmers unless you enjoy bathing in a biohazard. The pool is unheated and the bottom was completely covered in bird feces. Please avoid, especially if you have small children wanting to swim. The gym is somehow worse. It's basically a sweltering sauna equipped with a violently shaking, broken pedestal fan that only blows air out the sides. The equipment is a lawsuit waiting to happen, featuring an old barbell with no locks for the weights! The absolute peak of our stay was calling in room dinning to ask if they could warm some milk for my 2 year old. We were explicitly told it would "take too long" because they had a massive queue for a wedding. It takes exactly sixty seconds to microwave milk. It is great to know that once the hotel gets their big wedding payout, actual paying guests and their children become a complete inconvenience. If you're not part of a wedding party, don't expect basic hygiene, safe amenities, or a single minute of staff effort. Avoid!