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Courtyard by Marriott Waterloo St. Jacobs

3.0 star property
Victorian hotel with fitness centre and 24-hour business centre

Photo gallery for Courtyard by Marriott Waterloo St. Jacobs

Breakfast and dinner served
Lobby
View from property
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Gym
  • Laundry
The current price is NZ$200
includes taxes & fees
15 Dec - 16 Dec

Explore the area

View map
50 Benjamin Rd, Township of Woolwich, ON, N2V2J9
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Place, University of Waterloo
    ‪6 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(50 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Pillow-top bed
Premium bedding
Sofa bed
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Fireplace

Room, 1 King Bed with Sofa bed, Fireplace | Pool

Room, 1 King Bed with Sofa bed, Fireplace

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Pillow-top bed
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Kitchen

Junior Suite, 1 King Bed with Sofa bed, Kitchen

Junior Suite, 1 King Bed with Sofa bed, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
HDTV
Pillow-top bed
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Studio, 1 King Bed with Sofa bed, Fireplace

Studio, 1 King Bed with Sofa bed, Fireplace

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Pillow-top bed
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Living room

Suite, 1 Bedroom, Kitchenette

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Dishwasher
HDTV
Sofa bed
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Township of Woolwich
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About the area

Township of Woolwich

Courtyard by Marriott Waterloo St. Jacobs places you steps from St. Jacobs Country Playhouse and within a short 5-minute stroll of St. Jacobs Outlets. Highlights at this Victorian hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The bistro, The Bistro, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 1302 square feet (121 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. To-go breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Near this Township of Woolwich hotel, you'll find University of Waterloo.

What's nearby

  • St. Jacobs Outlets - 3 min walk - 0.3 km
  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.3 km
  • St Jacobs Farmers Market - 6 min walk - 0.6 km
  • Conestoga Mall - 3 min drive - 3.3 km
  • University of Waterloo - 6 min drive - 4.7 km

Getting around

  • Kitchener Station - 10 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪Ray Woodey's Craft Chippery - ‬6 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Perogie Palace - ‬7 min walk
  • ‪Dairy Queen - ‬3 min drive

About this property

Courtyard by Marriott Waterloo St. Jacobs

Victorian hotel with fitness centre and 24-hour business centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Courtyard by Marriott Waterloo St. Jacobs. Self parking is free.

This Victorian Township of Woolwich hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1302 sq ft of conference space
  • 121 sq. m of conference space
  • Built in 1998
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Waterloo St. Jacobs offers 118 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Free buffet breakfast
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,222 reviews
The price is NZ$169
includes taxes & fees
30 Nov - 1 Dec
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; CAD 8 to 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,302 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 89.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 8.00 to 10.00 per person
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Jacobs
Courtyard Marriott Jacobs Hotel
Courtyard Marriott Jacobs Hotel Waterloo St.
Courtyard Marriott Waterloo St. Jacobs
Courtyard Waterloo St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Hotel
Courtyard Marriott St. Jacobs Hotel
Courtyard Marriott St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Township of Woolwich
Courtyard riott Waterloo St J
Courtyard by Marriott Waterloo St. Jacobs Hotel
Courtyard by Marriott Waterloo St. Jacobs Township of Woolwich

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Waterloo St. Jacobs?

Courtyard by Marriott Waterloo St. Jacobs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Waterloo St. Jacobs?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Waterloo St. Jacobs on 15 Dec 2025 start from NZ$200.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Waterloo St. Jacobs?

Yep, Courtyard by Marriott Waterloo St. Jacobs has a free self car park.

What makes Courtyard by Marriott Waterloo St. Jacobs a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Courtyard by Marriott Waterloo St. Jacobs.

Does Courtyard by Marriott Waterloo St. Jacobs serve breakfast?

Yep, to-go breakfast is offered on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Courtyard by Marriott Waterloo St. Jacobs?

No, Courtyard by Marriott Waterloo St. Jacobs does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Waterloo St. Jacobs?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Courtyard by Marriott Waterloo St. Jacobs?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Courtyard by Marriott Waterloo St. Jacobs?

There isn't one on site, but Max's Golf Centre is a short 14-minute walk away.

Reviews

Courtyard by Marriott Waterloo St. Jacobs Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 597 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

Reviews

4/10 Poor

Phat

Disliked: Property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A++++
Stayed 1 night in Aug 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Thats not what we booked!!!!!!!

We booked a room on my mobile phone. We booked 2 QUEEN size bed, the room had 2 double beds. Not GOOD !!!!!!! The in room tea and coffee was terrible. No dairy milk or cream. We are in room 129. I hope we did not pay for 2 queen size bed room? Thats not what we got! When we were in bed , could hear people walking around upstairs. .
Stayed 2 nights in Aug 2025

8/10 Good

Carly

Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is so friendly. Huge smiles on everyone’s face, lots of good mornings when you’re on your way down for breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Jim and Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff..especially Carter who works at the Bristo Restaurant.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Choose the breakfast option when booking - it's better than any hotel breakfast I've had before.
Stayed 2 nights in Jul 2025

8/10 Good

ZHAOJIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
air conditioner is quite loud in my room
Stayed 1 night in Aug 2025

8/10 Good

Eamon

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed at three or four hotels in the area and we found this was one of the nicer ones with great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Regis

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very friendly clean and efficient and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just water in the shower room is unstable, IT is hot and cold sometimes. And the pillow is a bit too soft.
Stayed 1 night in Aug 2025

6/10 Okay

RUTH

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Susan, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Rosaleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Food average. Clean hotel. Bed’s comfortable
Stayed 1 night in Jul 2025

8/10 Good

david, BRAMPTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at St Jacobs!
Stayed 1 night in Jul 2025

6/10 Okay

Fadi

Stayed 1 night in Jul 2025

4/10 Poor

Furkan

Travelled with partner
Disliked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness
Nice hotel. Very pleased.
Stayed 1 night in Jul 2025

10/10 Excellent

Serkalem

Stayed 1 night in Jul 2025

6/10 Okay

Lynda

Liked: Cleanliness, property conditions & facilities
Staff was not accommodating to split bill for 4 people, 2 rooms….re: credit cards
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great property, clean, updated, helpful staff, and the continental breakfast was amazing. The staff in the restaurant were great, overall would be back next time without hesitation.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
My Mom and I enjoyed our stay as the hotel was clean and the beds were comfortable!
Stayed 2 nights in Jul 2025

4/10 Poor

Sugam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Hal

Liked: Cleanliness, staff & service, property conditions & facilities
THE LOCATION WAS GOOD WITH FREE AND CONVENIENT PARKING. Room and hotel were clean and not dated.
Stayed 1 night in Jul 2025