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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Bar (on property)
Lobby
Exterior
Reception
Indoor pool, open 9:00 AM to 10:00 AM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
The current price is NZ$211
includes taxes & fees
24 May - 25 May

Explore the area

View map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • Place, St. Jacobs Outlets
    ‪5 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • Place, St Jacobs Farmers Market
    ‪8 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillow-top beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.6 out of 10
Exceptional
(19 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(22 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(41 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(71 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(71 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6

2 QUEEN ROOM FRIDGE AND MICROWAVE W/TUB NS

  • Sleeps 4

King Room With Microwave And Fridge

  • Sleeps 2

2 Queens Mobility/Hearing Access Tub Nosmok

  • Sleeps 4

About the area

Township of Woolwich

At Hampton Inn & Suites by Hilton Waterloo St. Jacobs you'll be within just a 10-minute stroll of St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The family restaurant, Das Bar, serves local cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers as well as access to mini golf. Business amenities include 3 meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free self parking. .With a stay at this Township of Woolwich hotel, you'll be 0.5 km (0.3 mi) from St Jacobs Farmers Market and 2.9 km (1.8 mi) from University of Waterloo.

What's nearby

  • St. Jacobs Country Playhouse - 2 min walk - 0.2 km
  • St. Jacobs Outlets - 5 min walk - 0.5 km
  • St. Jacobs Market District Visitor Information Centre - 5 min walk - 0.5 km
  • St Jacobs Farmers Market - 8 min walk - 0.7 km
  • Waterloo Central Railway - 8 min walk - 0.7 km

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 25 min drive

Restaurants

  • ‪The Fritter Co - ‬8 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Ben Thanh 邊城 - ‬4 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Jack's Family Restaurant - ‬4 min walk

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

A 24-hour business centre and 3 meeting rooms are available. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Hampton Inn & Suites by Hilton Waterloo St. Jacobs. Free self parking is available.

Smoking is allowed in designated areas at this Township of Woolwich hotel.

  • 1 building
  • 108 guestrooms or units
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with a hairdryer and free toiletries. This accommodation is furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include baths or showers with a hydromassage showerhead. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
Township of Woolwich
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,295 reviews
The price is NZ$196
includes taxes & fees
17 May - 18 May
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 84 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 9:00 AM to 10:00 AM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites by Hilton Waterloo St. Jacobs on 24 May 2026 start from NZ$211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Yep, Hampton Inn & Suites by Hilton Waterloo St. Jacobs has a free self car park.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a pool?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 10:00 AM.

What makes Hampton Inn & Suites by Hilton Waterloo St. Jacobs a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hampton Inn & Suites by Hilton Waterloo St. Jacobs.

Is Hampton Inn & Suites by Hilton Waterloo St. Jacobs family-friendly?

You bet! With amenities such as children's meals and on-site mini golf, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hampton Inn & Suites by Hilton Waterloo St. Jacobs is a hit with families.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs serve breakfast?

Yep, guests adore the free buffet breakfast here! Available daily from 6:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

No, Hampton Inn & Suites by Hilton Waterloo St. Jacobs does not offer an airport shuttle service.

Is there a bar or restaurant at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

There isn't one on site, but Max's Golf Centre is a short 14-minute walk away.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 765 out of 1178 reviews
Rating 8 - Good. 289 out of 1178 reviews
Rating 6 - Okay. 75 out of 1178 reviews
Rating 4 - Poor. 24 out of 1178 reviews
Rating 2 - Terrible. 25 out of 1178 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Marina, Kitchener

Stayed 1 night in Feb 2026

10/10 Excellent

Clayton

Stayed 1 night in Feb 2026

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Room was large and clean. Hotel was clean and staff were friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karan

Stayed 3 nights in Jan 2026

10/10 Excellent

Mila

Stayed 1 night in Feb 2026

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
They kindly upgraded me so I could be on the same floor as the rest of my family.
Stayed 1 night in Jan 2026

8/10 Good

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Febe

Stayed 2 nights in Jan 2026

8/10 Good

Lynda

Stayed 1 night in Aug 2025

6/10 Okay

Sofiya

Stayed 1 night in Jan 2026

10/10 Excellent

pardeep

Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and very clean
Stayed 4 nights in Jan 2026

10/10 Excellent

Alex

Stayed 1 night in Jan 2026

10/10 Excellent

Cheryl

Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice newer hotel in a fantastic location. Staff were attentive to our needs. Basic breakfast, expected more from a Hilton.
Stayed 2 nights in Jan 2026

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
Clean and quiet, friendly staff, nice breakfast. All-day coffee in the lobby made up for the abomination of a coffee maker in the room. :-)
Stayed 3 nights in Jan 2026

8/10 Good

Jocelyn

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean and comfortable room. Staff were friendly and helpful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking wasn’t too convenient other than that breakfast was good
Stayed 1 night in Jan 2026

8/10 Good

Rebecca

Stayed 1 night in Jan 2026

8/10 Good

Yanlin

Stayed 1 night in Dec 2025

10/10 Excellent

Ed

Stayed 3 nights in Jan 2026

6/10 Okay

Marcello

Liked: Cleanliness, amenities
Every thing was good
Stayed 1 night in Jan 2026