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Homewood Suites by Hilton Waterloo/St. Jacobs

Property class: 3

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

An outdoor patio with a wooden pergola, stone walls, and outdoor seating.
A modern kitchen with a long counter, coffee machine, and various food containers.
A hotel with a parking lot, a small lake, and a view of the surrounding cityscape.
A modern hotel lobby with seating areas, a clock, and a painting.
A swimming pool with clear water, surrounded by lounge chairs and tables, with windows offering a view of the outside.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
The current price is NZ$238
includes taxes & fees
14 Dec - 15 Dec

Explore the area

View map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • Place, St. Jacobs Country Playhouse
    ‪1 min walk‬
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(95 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 69 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(53 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Hearing)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Studio, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(8 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Non Smoking

A modern kitchen with dark wooden cabinets, stainless steel appliances, and a white countertop.

Suite, 2 Bedrooms, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Hearing)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

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About the area

Township of Woolwich

Homewood Suites by Hilton Waterloo/St. Jacobs places you steps from St. Jacobs Country Playhouse and within a short 5-minute stroll of St. Jacobs Outlets. Highlights at this hotel include an indoor swimming pool, free breakfast and in-room kitchens. .The hotel's own lounge bar is a nice place to enjoy a drink. 1200 square feet (111 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Full breakfast is available for free. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Township of Woolwich hotel include St Jacobs Farmers Market and University of Waterloo.

What's nearby

  • St. Jacobs Country Playhouse - 1 min walk - 0.0 km
  • St. Jacobs Outlets - 3 min walk - 0.3 km
  • The Mennonite Story - 5 min walk - 0.4 km
  • St Jacobs Farmers Market - 6 min walk - 0.6 km
  • Waterloo Central Railway - 6 min walk - 0.6 km

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪Cheesy Busy Wheel - ‬8 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Jack's Family Restaurant - ‬3 min walk
  • ‪Starbucks - ‬5 min drive

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Homewood Suites by Hilton Waterloo/St. Jacobs offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Waterloo/St. Jacobs. Self parking is free.

This 3-star Township of Woolwich hotel is smoke free.

  • 97 guestrooms or units
  • 4 levels
  • Conference rooms
  • 1200 sq ft of conference space
  • 111 sq. m of conference space
  • Built in 2014
  • Full breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

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Hampton Inn & Suites by Hilton Waterloo St. Jacobs
Township of Woolwich
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,181 reviews
The price is NZ$190
includes taxes & fees
8 Dec - 9 Dec
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CAD 84 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Waterloo/St. Jacobs?

Homewood Suites by Hilton Waterloo/St. Jacobs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Waterloo/St. Jacobs?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Waterloo/St. Jacobs on 14 Dec 2026 start from NZ$238, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Waterloo/St. Jacobs?

Yep, Homewood Suites by Hilton Waterloo/St. Jacobs has a free self car park.

Does Homewood Suites by Hilton Waterloo/St. Jacobs have a pool?

Homewood Suites by Hilton Waterloo/St. Jacobs has an indoor pool.

Does Homewood Suites by Hilton Waterloo/St. Jacobs serve breakfast?

Yeah, visitors give a thumbs up to the free full brekkie here! It's the ideal place to fuel up for a day of adventure.

Is there a free airport shuttle available at Homewood Suites by Hilton Waterloo/St. Jacobs?

No, Homewood Suites by Hilton Waterloo/St. Jacobs does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Waterloo/St. Jacobs?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Homewood Suites by Hilton Waterloo/St. Jacobs?

Cats and dogs are welcome at Homewood Suites by Hilton Waterloo/St. Jacobs, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Homewood Suites by Hilton Waterloo/St. Jacobs?

There isn't one on site, but Market Sports is a short 13-minute walk away.

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1015 reviews
Rating 8 - Good. 221 out of 1015 reviews
Rating 6 - Okay. 69 out of 1015 reviews
Rating 4 - Poor. 23 out of 1015 reviews
Rating 2 - Terrible. 24 out of 1015 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel, spotless, clean, helpful staff, up to date decor, suites were roomy and felt like home, breakfast choices were delicious.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff very pleasant and helpful . Rooms clean and beds very comfortable. Enjoyed our stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is simply wonderful. I haven't seen it so clean and well-maintained in a long time. The staff is friendly and professional. The location is wonderful. I highly recommend this hotel for anyone looking for cleanliness, peace, and comfort!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very clean!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless rooms, friendly staff, and an amazing location. Would definitely stay again!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy, nice lounging area with sofa and chair.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean and spacious. The staff at the front desk were very professional and friendly.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and really good breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the kitchenette and full fridge, there was also an awesome smoking designated area at the back with a nice gazebo and lots of seating. Staff was friendly and all amenities were easy to access. Breakfast had a ton of options, with a huge comfy seating area. Was a great stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is great hotel for staying, spacious room and very friendly
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast with lots of options (offered gluten free breads options as well). Staff was so helpful and friendly. Pool was closed but were able to walk next door to use that one. Very clean and quiet.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute best place to stay at St. Jacobs. A home away from home, the two bedroom suites are great! The complimentary breakfast has such awesome variety to kickstart your day. Staff are amazing. Highly recommend staying at Homewood Suites St. Jacobs
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, very friendly and helpful staff.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept rooms, will definitely stay again. Only comment is the top sheet was hidden and therefore was not used by myself and other friends who stayed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at. The staff were very friendly, the room was clean, the complimentary wifi was good, the cleaning staff always did a great job. The breakfast was really good, and I noticed the staff were on top of the food to make sure nothing ran out. Thanks for a great stay :)
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff were friendly and helpful. Our room was very clean, full breakfast was excellent, lots of healthy choices (ie: Overnight Oats, Chia Seed pudding, Warm Oatmeal). Outstanding, would definitely stay here again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and amenities. Nice breakfast and great location in the heart of St. James
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at Homewood Suites for many years when I visit the St. Jacob/Waterloo area and it is one of the finest Hotels. It is convenient to the Farmers Market and the Outlet Mall is right next door. Rooms are spacious, clean and has a full kitchen with stove, full size refrigerator and dishwasher. Staff are friendly and willing to see that your stay is memorable. Breakfast is free and consists of hot and cold buffet items with plentiful choices.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Homewood Suites! The property was clean, the staff was friendly and inviting, our room was clean and comfortable!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, kitchen well equipped with daily essentials, friendly staff and very helpful, daily varied breakfast
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Parking easy, breakfast was good!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay breakfast weak
Stayed 1 night in Mar 2026