See all properties
Save

Arima Onsen Hanano – Adults Only

4.0 star property
Adults-only ryokan with full-service spa and restaurant

Photo gallery for Arima Onsen Hanano – Adults Only

Premium Suite, Non Smoking, Hot Tub | Bathroom
Japanese Western Style Room, Non-Smoking (Tatami 12.5)
Japanese Western Style Room, Non-Smoking (Tatami 12.5) | View from room
Royal Suite, Non Smoking, Hot Tub | View from room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Parking included
The current price is NZ$415
8 Sept - 9 Sept

Explore the area

View map
400-1 Arima-cho, Kita-ku, Kobe, Hyogo-ken, 651-1401
  • Arima Onsen
    ‪9 min walk‬
  • Rokkosan Ski Area
  • Mount Rokko
    ‪10 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪77 min drive‬

Room options

View all photos for Japanese Style Room, Non-Smoking (Tatami 8)

1 bedroom, down duvets, in-room safe, individually decorated

Japanese Style Room, Non-Smoking (Tatami 8)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Bathrobes
  • 34 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Luxury Suite, Non Smoking, Hot Tub

Luxury Suite, Non Smoking, Hot Tub

Luxury Suite, Non Smoking, Hot Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
  • 88 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Japanese Style Room, Non-Smoking (Tatami 10)

1 bedroom, down duvets, in-room safe, individually decorated

Japanese Style Room, Non-Smoking (Tatami 10)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Bathrobes
  • 64 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Executive Suite, Non Smoking, Hot Tub

Executive Suite, Non Smoking, Hot Tub

Executive Suite, Non Smoking, Hot Tub

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Room, Non Smoking (Tatami 12.5 + 9)

Room, Non Smoking (Tatami 12.5 + 9)

Room, Non Smoking (Tatami 12.5 + 9)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Bathrobes
  • 64 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for Royal Suite, Non Smoking, Hot Tub

Royal Suite, Non Smoking, Hot Tub

Royal Suite, Non Smoking, Hot Tub

Highlights

Furnished balcony
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
  • 100 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Futons

View all photos for Japanese Western Style Room, Non-Smoking (Tatami 12.5)

Japanese Western Style Room, Non-Smoking (Tatami 12.5)

Japanese Western Style Room, Non-Smoking (Tatami 12.5)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
  • 70 sq m
  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

View all photos for Japanese Style Room, Non-Smoking (Tatami 8)

Japanese Style Room, Non-Smoking (Tatami 8)

Japanese Style Room, Non-Smoking (Tatami 8)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Bathrobes
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, Non Smoking, Hot Tub

Premium Suite, Non Smoking, Hot Tub

Premium Suite, Non Smoking, Hot Tub

Highlights

Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 75 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite, Non Smoking, Hot Tub

Junior Suite, Non Smoking, Hot Tub

Junior Suite, Non Smoking, Hot Tub

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Main Building Japanese Style 8 Tatami Room

1 bedroom, down duvets, in-room safe, individually decorated

Main Building Japanese Style 8 Tatami Room

  • Sleeps 4

View all photos for Deluxe Japanese Style 12.5 Tatami Mat+9 Tatami Room

Designer toiletries, hair dryer, bathrobes, slippers

Deluxe Japanese Style 12.5 Tatami Mat+9 Tatami Room

  • Sleeps 6

View all photos for Superior Japanese Style 10 Tatami Mat Room with High-rise View

1 bedroom, down duvets, in-room safe, individually decorated

Superior Japanese Style 10 Tatami Mat Room with High-rise View

  • Sleeps 4

View all photos for Hananokan Japanese Style 10 Tatami Mat Room With Bright View

Designer toiletries, hair dryer, bathrobes, slippers

Hananokan Japanese Style 10 Tatami Mat Room With Bright View

  • Sleeps 4

View all photos for Futaba Aoi With Tea Room Suite (with Ginsen Onsen)

1 bedroom, down duvets, in-room safe, individually decorated

Futaba Aoi With Tea Room Suite (with Ginsen Onsen)

  • Sleeps 5

View all photos for Suite Japanese and Western Room 12.5tatami with Twin Beds

1 bedroom, down duvets, in-room safe, individually decorated

Suite Japanese and Western Room 12.5tatami with Twin Beds

  • Sleeps 5

View all photos for Suite with Ginsen, king bed + study Room + indoor Ginsen bath

1 bedroom, down duvets, in-room safe, individually decorated

Suite with Ginsen, king bed + study Room + indoor Ginsen bath

  • Sleeps 2

View all photos for Superior 2-bed Room

1 bedroom, down duvets, in-room safe, individually decorated

Superior 2-bed Room

  • Sleeps 2

View all photos for Suite With Spa Bath

1 bedroom, down duvets, in-room safe, individually decorated

Suite With Spa Bath

  • Sleeps 4

View all photos for Presidential Corner Suite With Spa Bath

1 bedroom, down duvets, in-room safe, individually decorated

Presidential Corner Suite With Spa Bath

  • Sleeps 4

View all photos for Premiere Suite With Spa Bath

Lobby

Premiere Suite With Spa Bath

  • Sleeps 3

View all photos for 2nd To 3rd Floor Japanese-style Room (10 Tatami Mats) + Wide Veranda-Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

2nd To 3rd Floor Japanese-style Room (10 Tatami Mats) + Wide Veranda-Non Smoking

  • Sleeps 4

View all photos for 2nd Floor Japanese-style Room (8 Tatami Mats) + Wide Veranda

1 bedroom, down duvets, in-room safe, individually decorated

2nd Floor Japanese-style Room (8 Tatami Mats) + Wide Veranda

  • Sleeps 4

About the area

Kobe

At Arima Onsen Hanano – Adults Only you'll be within steps of Kin no yu and Arima Toy Museum. Highlights at this ryokan include a full-service spa, a restaurant and free self-parking. .A pampering day can include massages along with access to the hot springs/mineral springs. The restaurant, Shikitei Restaurant, serves Japanese cuisine and is open for breakfast and dinner. Plus you'll find free Wi-Fi in public areas, concierge services and a garden. Each morning local cuisine breakfast is served between 8 AM and 9 AM. There's also limited parking, along with the convenience of free train pick-up service. .Attractions within a 10-minute drive of this 4-property class Arimacho ryokan include Arima Onsen and Mount Rokko.

What's nearby

  • Kin no yu - 1 min walk - 0.2 km
  • Arima Onsen - 9 min walk - 0.8 km
  • Mount Rokko - 10 min drive - 5.1 km
  • Rokko Garden Terrace - 13 min drive - 7.9 km
  • Kobe University - 16 min drive - 13.2 km

Getting around

  • Kobe Arimaguchi Station - 3 min drive
  • Arima Onsen Station - 7 min walk
  • Osaka (KIX-Kansai Intl.) - 91 min drive

Restaurants

  • ‪三ツ森本店 - ‬4 min walk
  • ‪茶房チックタク - ‬2 min walk
  • ‪全寿庵 ごんそば - ‬3 min walk
  • ‪あり釜めし くつろぎ家 - ‬4 min walk
  • ‪汸臼庵 有馬温泉店 - ‬4 min walk

About this property

Arima Onsen Hanano – Adults Only

Adults-only ryokan with full-service spa and restaurant
There's a restaurant on site. WiFi is free in public spaces. As a guest of Arima Onsen Hanano – Adults Only, you'll find a full-service spa and hot springs. A train station pick-up shuttle, A train station drop-off shuttle and a bus station shuttle are free. Arima Onsen Hanano – Adults Only also features a garden, concierge services, and shopping on site. Limited free parking is available on a first-come, first-served basis.

This 4-star Kobe ryokan is smoke free.

  • 17 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • On-site shopping
  • No smoking on site
  • Dining venue
Arima Onsen Hanano – Adults Only offers 17 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 42-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include bathrobes, slippers, designer toiletries and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has couples treatment room(s). Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.

Languages

English, Japanese

Similar properties

Front of property - evening/night

Arima Onsen Taketoritei Maruyama

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 886 reviews
The price is NZ$545
18 Aug - 19 Aug
Arima Onsen Taketoritei Maruyama

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 2:30 PM to 6:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free train station drop-off
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 8 AM to 9 AM for a fee: JPY 3,850 per person
  • A restaurant

Restaurants on site

  • Shikitei Restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Shopping

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Couples treatment rooms
  • Hot/mineral springs
  • In-room massages
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • 20 steps to reach entrance
  • Hardwood flooring in room
  • No lift
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station and bus station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 13 are not allowed at this adults-only property. All guests 13 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 3850 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • This is an adults-only property and children 12 years old and younger aren't allowed.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

So Takayama
Takayama So Hanano
Takayama So Hanano Inn
Takayama So Hanano Inn Kobe
Takayama So Hanano Kobe
Arima Onsen Hanano Adults Inn Kobe
Arima Onsen Hanano Adults Inn
Arima Onsen Hanano Adults Kobe
Arima Onsen Hanano Adults

Frequently asked questions

What is the cancellation policy at Arima Onsen Hanano – Adults Only?

Arima Onsen Hanano – Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arima Onsen Hanano – Adults Only?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Arima Onsen Hanano – Adults Only on 8 Sept 2025 start from NZ$411.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arima Onsen Hanano – Adults Only?

Yep, Arima Onsen Hanano – Adults Only has a free self car park. Onsite parking is limited.

Are there any beaches close to Arima Onsen Hanano – Adults Only?

The closest beach to Arima Onsen Hanano – Adults Only is Omae Beach Park (10.9 km).

Is there a spa on site at Arima Onsen Hanano – Adults Only?

Yep, there is an onsite spa at Arima Onsen Hanano – Adults Only. You'll enjoy services like massages.

What makes Arima Onsen Hanano – Adults Only a romantic place to stay?

Couples spa treatments, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Arima Onsen Hanano – Adults Only.

Is Arima Onsen Hanano – Adults Only family-friendly?

No, Arima Onsen Hanano – Adults Only is an adults-only property.

Does Arima Onsen Hanano – Adults Only serve breakfast?

Yep, local cuisine brekkie is offered daily from 8 AM to 9 AM.

Is there a free airport shuttle available at Arima Onsen Hanano – Adults Only?

No, Arima Onsen Hanano – Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Arima Onsen Hanano – Adults Only?

Yep, you can grab a meal at Arima Onsen Hanano – Adults Only's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Arima Onsen Hanano – Adults Only?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Arima Onsen Hanano – Adults Only?

No, pets are not allowed.

Arima Onsen Hanano – Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 94 out of 137 reviews
Rating 8 - Good. 33 out of 137 reviews
Rating 6 - Okay. 6 out of 137 reviews
Rating 4 - Poor. 2 out of 137 reviews
Rating 2 - Terrible. 2 out of 137 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kiyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I called them for shuttle service from the bus stop and they came to pick me up. They took me to the train station the next morning. Their telephone number should be listed in the website. I found it from the Japanese language site. This property’s Japanese name is Takayamasou Hanano.
Breakfast. The large white thing was bean-curd making dish made of sturdy paper.
Stayed 1 night in Apr 2025

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's such a relaxing onsen resort. It's closed to bus and train. However, going up the hotel is a bit difficult if you have heat luggage. It's a uphill. The resort itself it's top notch. From the clean onsen to the delicious food. You feel reborn after a night of relaxation. I highly recommend this place.
Stayed 1 night in Apr 2025

10/10 Excellent

Ginny, Saskatoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upstairs hand rail is too small.
Stayed 1 night in Apr 2025

10/10 Excellent

Cori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy yet luxurious Onsen experience

It was a beautiful family-run ryokan offering waters from Arima Onsen right to our room, with a beautiful view over the little town. It was relaxing for my family to enjoy and be together, and I imagine it would make a beautiful romantic getaway. The special kaiseki dinner was one of the best I had during my stay in Japan. If you’re into the onsen experience with an understated but delightfully charming and luxurious stay, book this place!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing and memorable experience. Staff were also incredibly hospitable, even going out of their way to assist my party in booking tickets for the local bus. Highly recommend this Ryokan and onsen experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a such a good place to relax and take a break from the city. I had a wonderful stay.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

Lovely small ryokan with a nice Onsen. Spacious room with views over the quaint thermal springs village of Arimacho, which was just a short walk down the hill. Gracious, helpful hosts.
Stayed 1 night in Sep 2024

10/10 Excellent

catalina

Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how friendly,hospitable and accommodating the staff was in regarding to foreigners. They were super sweet and the food was delicious. Top tier. They helped organized transportation and recommended places for us to check out. Room was super clean and it was just a relaxing atmosphere. The hot springs were taking cared of really well and they also take care of you with their personalized skincare lotion and toners. Leaves your skin super soft after the kinsen hot spring bath
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unforgettable experience here. The place is sparkling clean, staff are pleasant and accommodating, meals were over the top delicious with super pretty presentation. Onsen is clean with full amenities. We definitely recommend Arima Onsen Hanano.
Stayed 1 night in Aug 2024

10/10 Excellent

Ran, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice! They didn’t really speak english, but it was easy to communicate with them. The location is nice and the room was very authentic and pretty! The breakfast was nothing that we expected. It was awesome!! When staying here, you must eat breakfast here. Not an american style breakfast! Very very authentic japanese breakfast that we enjoyed very much. Great experience!!
Stayed 1 night in May 2024

10/10 Excellent

Yip Wai

Stayed 1 night in Nov 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and service were standouts. The public only onsen was small for public use, as at best, maximum 4 men at a time in my view, but 6 to 8 people all at once in such a tight area was very off-putting.
Stayed 1 night in Nov 2023

10/10 Excellent

philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ryokan with great service and a wonderful onsen.
Stayed 1 night in Oct 2023

10/10 Excellent

Roland, Palo Alto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent, upscale property that really takes good care of guests. The room we stayed in was very large, especially compared to normal Japanese hotels. The hot spring is well maintained, and the dinner was excellent. Staff were friendly and helpful. Highly recommended.

10/10 Excellent

WH, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services, clean and fabulous room. We can enjoy a quiet holiday with Onsen.
Stayed 1 night in Feb 2020

8/10 Good

GFong, HONOLULU

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We got there early and sat in the arrival room. Yes we were early. I also asked if there was water, but no one answered. The hike up to this hotel is up hill all the way even once you get to the ryokan. It’s another 20 steps up to the main lobby. So as my group rested from the walk. I made us hot tea which was the only thing I could find. I was then yelled at and reprimanded by a older man. No Touch he said. But I was in error. I agree. But I’m the guest. I was so shocked and surprised that he got mad at us. He should have apologized and thanked me for doing his job.
Stayed 1 night in Nov 2019

10/10 Excellent

Kelly, San Francisco, CA USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good food and service in accomodating our needs. Not all staff understand English but they are all still very nice and helpful.
Stayed 2 nights in Oct 2019

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Japanese traditional. A little far from station tho
Stayed 1 night in Jul 2019

10/10 Excellent

Kwok Wah Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Siew Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Everything was amazingly good - service, check-in, onsen, serenity, room.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

3

Not so good No transportation,no stores around
Stayed 2 nights in May 2019

8/10 Good

L

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was very nice and clean, and service was good as well. Location is a bit far from the train station, but they have bus to take you and your luggage to the hotel, as long as you arrive before 6pm.
Stayed 1 night in Mar 2019

10/10 Excellent

Lon, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was smooth, they have bus service to move your legages before 6pm, and they always remember how you look like. the office has also served snack and tea during checkin.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Attention to detail, very welcoming, small and intimate ryokan
Stayed 1 night in Mar 2019