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Comfort Hotel ERA Kobe Sannomiya

Property class: 3

Photo gallery for Comfort Hotel ERA Kobe Sannomiya

Exterior
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Property amenity
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
The current price is NZ$79
6 May - 7 May

Explore the area

View map
4-2-10, Kumoidori, Chuo-ku, Kobe, 651-0096
  • Place, Kobe City Hall
    ‪9 min walk‬
  • Place, Higashi Yuenchi Park
    ‪12 min walk‬
  • Place, Meriken Park
    ‪17 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪93 min drive‬

Room options

View all photos for Standard Double Non Smoking

Standard Double Non Smoking

Standard Double Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard 2 Singles Non Smoking

Standard 2 Singles Non Smoking

Standard 2 Singles Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Kobe

At Comfort Hotel ERA Kobe Sannomiya you'll be within a 20-minute stroll of Higashi Yuenchi Park and Nankinmachi Square. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This hotel has free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a snack bar/deli, laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 3-property class Sannomiya hotel include Meriken Park and Kobe Tower.

What's nearby

  • Kobe City Hall - 9 min walk - 0.8 km
  • Ikuta Shrine - 10 min walk - 0.9 km
  • Higashi Yuenchi Park - 12 min walk - 1.0 km
  • Meriken Park - 17 min walk - 1.5 km
  • Kobe Tower - 4 min drive - 2.6 km

Getting around

  • Kobe Sannomiya Station - 4 min walk
  • Sannomiya Hanadokeimae Station - 7 min walk
  • Kobe (UKB) - 17 min drive

Restaurants

  • ‪魚べい 三宮雲井通店 - ‬1 min walk
  • ‪鳥貴族 JR三ノ宮店 - ‬2 min walk
  • ‪中華料理 雲井亭 - ‬2 min walk
  • ‪煮干しラーメン キングニボラ - ‬2 min walk
  • ‪神戸牛 炭火焼肉 大長今 - ‬2 min walk

About this property

Comfort Hotel ERA Kobe Sannomiya

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Comfort Hotel ERA Kobe Sannomiya. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kobe hotel.

  • 219 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Locker space
Comfort Hotel ERA Kobe Sannomiya offers 219 accommodations with a safe and complimentary slippers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and toilets with an electronic bidet.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 950 for children
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children aged 12 years old and under. Breakfast for children is available by advance reservation only and cannot be requested after check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1100.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 950 for children
  • Self-parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Kobe Sannomiya

Frequently asked questions

What is the cancellation policy at Comfort Hotel ERA Kobe Sannomiya?

Comfort Hotel ERA Kobe Sannomiya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Hotel ERA Kobe Sannomiya?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Comfort Hotel ERA Kobe Sannomiya on 6 May 2026 start from NZ$79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Hotel ERA Kobe Sannomiya?

Yep, Comfort Hotel ERA Kobe Sannomiya has a self car park for JPY 1500 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Comfort Hotel ERA Kobe Sannomiya?

The closest beach to Comfort Hotel ERA Kobe Sannomiya is Suma Beach (8.6 km).

Are there hot tubs in the rooms at Comfort Hotel ERA Kobe Sannomiya?

No, but there are deep-soaking baths in the guestrooms.

Does Comfort Hotel ERA Kobe Sannomiya serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Comfort Hotel ERA Kobe Sannomiya?

No, Comfort Hotel ERA Kobe Sannomiya does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Hotel ERA Kobe Sannomiya?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Comfort Hotel ERA Kobe Sannomiya?

No, only service animals are allowed.

Comfort Hotel ERA Kobe Sannomiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 260 out of 506 reviews
Rating 8 - Good. 173 out of 506 reviews
Rating 6 - Okay. 48 out of 506 reviews
Rating 4 - Poor. 16 out of 506 reviews
Rating 2 - Terrible. 9 out of 506 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Wee Yi

Travelled with family and small children
Liked: Cleanliness, amenities
Good location
Stayed 2 nights in Dec 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , friendly staff , free arvo tea , good location and great low price .
Stayed 1 night in Nov 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Winnie, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and polite! Enjoyable stays
Stayed 2 nights in Aug 2025

10/10 Excellent

Hideko

Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to every transportation available in Sannomiya area. Close to many eateries and shopping areas. Extremely convenient. Great to have laundromat in house connected to TV monitor to show if it is being used.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Located few minutes walk from JR Sannomiya Station as well as walkable distance from Hankyu, Hanshin and the Subway line one stop from ShinKobe. Surrounded by great eateries and shopping area. For me, it was very close to Nippon Rent-A-Car where I usually get my car rental. It has a laundromat in the hotel, a must for a long journey around. (500 yen for washer and dryer including detergent. May need extra 30 min drying for 100 yen)
Stayed 2 nights in Jun 2025

10/10 Excellent

Harunobu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean place to stay
Stayed 2 nights in May 2025

8/10 Good

xiaolei

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is clean and modern. Multilingual kiosks for checking in/out, good (free) system for luggage storage, terrific--and low-cost--breakfast buffet. Though the facility is billed as completely non-smoking, there were sometimes smokers in the lobby area.
Stayed 2 nights in May 2025

8/10 Good

Yan Chi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, some construction/roadworks in surrounding area which made it a bit more difficult to get around with young kids. Room was fine but pillows are beanbag style which was a bit too lumpy for us
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great spot to stay in Kobe!

Amazing experience and one of my fav hotels I stayed in during Japan. Staff were SUPER friendly and accmodating. Rooms were great. The place seemed brand new. Good location between all the hot spots of Kobe. Def will visit again!
Stayed 1 night in Mar 2025

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service
Room was surprisingly comfortable considering it was a business hotel. Other than the slow machines at checkin, the stay itself was good. Room was bigger than anticipated.
Stayed 1 night in Mar 2025

8/10 Good

Susumu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in particular.
Stayed 1 night in Mar 2025

8/10 Good

Dawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station and surrounded by shops and restaurants. The room accommodated my family of 4 comfortably. The breakfast exceeded expectations. Very happy with stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Juma

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Chau

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you can tell by its name, comfort!, also convenient for transportation and shopping. As busy and as quiet place. Staff are average
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Klaus Christian A

Stayed 4 nights in Oct 2024

10/10 Excellent

Cidem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robyn

Stayed 3 nights in Oct 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and not far away from Sannomiya station. Room was clean amd bathroom is slightly bigger than expected.
Stayed 2 nights in Oct 2024

8/10 Good

Carmen

Travelled with family
Liked: Staff & service, room comfort

Nice hotel in a good location

Nice hotel in a convenient location but could do with renovation. The carpets need cleaning and had a musty smell. Breakfast and the library cafe offering a variety of selections.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ces

Liked: Cleanliness, staff & service, property conditions & facilities
Language barrier
Stayed 4 nights in Sep 2024

10/10 Excellent

Misato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024