Kundasang Holiday Packages

The staff at this hotel were AMAZING. So friendly and attentive. Our room was not ready when we arrived and we had to wait 15 minutes. Malcolm at reception was so apologetic and offered my daughter and I a complimentary drink at the bar while we waited for our room. Breakfast was included in our booking and the breakfast buffet was sensational. We also had complimentary drinks and food for happy hour on the pool deck. It is a great location to watch sunset. Could not fault this property for location, food, staff and amenities. I hope we can return one day.

Spectacular island resort. Room / villa was amazing with the most wonderful shampoo / conditioner etc. Only two slight negatives - when i arrived my room was not ready and for 2 hours i sat in the heat without access to my luggage to get my swimmers for a refreshing dip in the pool. And the other was the food - after having been in KK experiencing the street food and my other hotel's food, the resort food was a little ordinary, particularly given the cost of in-resort food. it was bountiful but average in taste and attention to regional culinary flavours. But, on a positive, this place has THE BEST pool I've swum in in possibly ever. It was magnificent.

Very disappointing and absolutely not worth the money. Having paid USD $250 a night, I expect the following: 1. A clean beach that is not full of garbage. Watching the disinterested man with the water buffalo walking across the beach and picking up a few big chunks of plastic and ignoring all other types of garbage was just sad. 2. WiFi in rooms, can’t believe this needs to be said in 2025. It is very obvious that the hotel managements wants the guests to spend time in their “public areas” spending money on overpriced and food and drinks. I am already paying a lot of mo eh for my room, this is not acceptable. 3. Much better food. Both breakfast and dinner was very poor and people running both did not seem to care at all. 4. Service that matches the money charged. At pretty much every point (check-in, breakfast, dinner, check-out) there were 1-2 people serving several groups of people. Whilst very friendly, they were very unorganised and slow. I was “accidentally” overcharged at all times when money needed to be paid, and had to point out the mistake before my bills were amended. The grounds are beautiful so the place definitely has good potential, it is a shame that none of was realised.

Great facilities and the room was clean. Had a great stay.