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Aparthotel

HOTEL MASTAY jingumichi

3.0 star property

Photo gallery for HOTEL MASTAY jingumichi

Property entrance
Quad Double Bed Suite
Quad Double Bed Suite
Exterior
Quad Double Bed Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Spa
The current price is NZ$331
6 May - 7 May

Explore the area

View map
Higashiyamaku Ebisucho 159, Kyoto, Kyoto, 605-0033
  • Place, Kyoto International Exhibition Hall
    ‪3 min walk‬
  • Place, Heian Shrine
    ‪8 min walk‬
  • Place, Yasaka Shrine
    ‪10 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪64 min drive‬

Room options

View all photos for Quad Double Bed Suite

Quad Double Bed Suite

Quad Double Bed Suite

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Quad Room

Quad Room

Quad Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Luxury Twin Room AO TYPEA

Down duvets, soundproofing, iron/ironing board, free cots/infant beds

Luxury Twin Room AO TYPEA

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Luxury Twin Room AO TYPEC

Down duvets, soundproofing, iron/ironing board, free cots/infant beds

Luxury Twin Room AO TYPEC

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Luxury Twin Room AO TYPEB

Luxury Twin Room AO TYPEB

Luxury Twin Room AO TYPEB

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Kyoto

At HOTEL MASTAY jingumichi you'll be within just a 15-minute stroll of popular places like Yasaka Shrine and Shijo Street. Highlights at this aparthotel include a full-service spa, and in-room kitchens and washers/dryers. .Each apartment is soundproofed and features a flat-screen TV with digital channels, along with free WiFi, free bottled water and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include a down duvet, a jetted bath and bathrobes. Netflix, an iron/ironing board and free toiletries are also available. Housekeeping is available on request. .This smoke-free aparthotel offers free WiFi in public areas, concierge services and multilingual staff. Added amenities include laundry facilities, luggage storage and a front desk safe. Cooked-to-order breakfast is available daily between 8:00 AM and 8:30 AM. There's also the convenience of limited parking. .Attractions within a 20-minute walk of this 3-property class Higashiyama Ward aparthotel include Kawaramachi Street and Pontocho Alley.
View more Aparthotels in KyotoOpens in a new window

What's nearby

  • Kyoto International Exhibition Hall - 3 min walk - 0.3 km
  • Heian Shrine - 8 min walk - 0.7 km
  • Yasaka Shrine - 10 min walk - 0.9 km
  • Shijo Street - 12 min walk - 1.0 km
  • Kawaramachi Street - 15 min walk - 1.3 km

Getting around

  • Higashiyama Station - 3 min walk
  • Sanjo Station - 13 min walk
  • Osaka (ITM-Itami) - 67 min drive

Restaurants

  • ‪お食事処明日香 - ‬1 min walk
  • ‪あるぺんrose - ‬2 min walk
  • ‪LURRA° - ‬3 min walk
  • ‪シュイロ - ‬1 min walk
  • ‪おふく - ‬1 min walk

About this property

HOTEL MASTAY jingumichi

HOTEL MASTAY jingumichi offers its guests a full-service spa. WiFi is free in public spaces. HOTEL MASTAY jingumichi also features multilingual staff, concierge services, and laundry facilities.

This 3-star Kyoto aparthotel is smoke free.

  • 16 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
HOTEL MASTAY jingumichi offers 16 accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary bottles of water. Beds feature down duvets. Accommodation at this 3-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers with in-room jetted baths, bathrobes, slippers and bidets.

This Kyoto aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels and Netflix. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a steam room.

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  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
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Property amenities

Pool/Spa

  • Full-service spa
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Griddle
  • Ice maker
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 8:30 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • Dining table

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Slippers
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping on request
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk

Location highlights

  • In a historical district
  • Near a metro station

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 16 units
  • Access via exterior corridors
  • Bed sheets changed on request
  • Bicycle rentals
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 2750 for adults and from JPY 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL MASTAY jingumichi Kyoto
HOTEL MASTAY jingumichi Aparthotel
HOTEL MASTAY jingumichi Aparthotel Kyoto

Frequently asked questions

What is the cancellation policy at HOTEL MASTAY jingumichi?

HOTEL MASTAY jingumichi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HOTEL MASTAY jingumichi?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at HOTEL MASTAY jingumichi on 6 May 2026 start from NZ$331, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HOTEL MASTAY jingumichi?

Onsite parking is limited.

Is there a spa on site at HOTEL MASTAY jingumichi?

Yep, there is an onsite spa at HOTEL MASTAY jingumichi.

Is HOTEL MASTAY jingumichi family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that HOTEL MASTAY jingumichi is a hit with families.

Are there hot tubs in the rooms at HOTEL MASTAY jingumichi?

No, but there are Jetted bath in the guestrooms.

Does HOTEL MASTAY jingumichi serve breakfast?

Sure does, cooked-to-order breakfast is served daily between 8:00 AM and 8:30 AM.

Is there a free airport shuttle available at HOTEL MASTAY jingumichi?

No, HOTEL MASTAY jingumichi does not offer an airport shuttle service.

What time are check-in & check-out at HOTEL MASTAY jingumichi?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at HOTEL MASTAY jingumichi?

No, pets are not allowed.

HOTEL MASTAY jingumichi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 38 reviews
Rating 8 - Good. 1 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, amenities
Amenities - well stocked. Service - the check in process was smooth with the FO Team being friendly and accommodating. Location - within walking distance to our halal eateries, so its not a problem. Area - Lawson is a must visit everyday.
Stayed 3 nights in Dec 2025

2/10 Terrible

Igor

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
At first glance the room looked clean but it was so dusty that if you touched the curtains you would get dust in your eyes! We got so sick in that room due to high dust! There are rips in the carpeting! The pillows are like rocks! I took a pot out of the draw to make pasta for my kids, the bottom on the outside was covered in grease! We were paying double the rate that other guests were paying, we spoke to them about upgrading us since we were paying top dollar, they were not interested and appeared to be hostile! I don’t like this hotel but we loved all the other hotels we stayed in in Japan
Stayed 6 nights in Dec 2025

10/10 Excellent

Berkeley

Travelled with family and small children
Staff were extremely professional, courteous, and welcoming!
Stayed 7 nights in Nov 2025

10/10 Excellent

Scarlett

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were a little surprised how well this hotel was rated. It wasn't bad, just not as exceptional as the ratings reflect. There were only 2 pillows in the room, and when I ask for more the staff informed me there were none. At a hotel? No pillows? The room was clean enough, but not spotless. There were dirty spots on the carpet and visible dust on furniture. However, it's not a bad place. So it's tricky to rate. The location is great and it's quiet and safe. The room is spacious for Japanese standards and the shower is amazing. It was wonderful having our own washing machine. There was no iron however.
Stayed 5 nights in Nov 2025

10/10 Excellent

Nancy, Brigantine

Travelled with partner
Liked: Cleanliness, amenities
I loved this hotel. It had the best bathtub I have ever used in Japan. The layout of the room was great. It was very quiet and the bed was very comfortable. I highly recommend this hotel!
Self filling bath
Wet room
Living/dining room
Combo washer dryer was great
Stayed 4 nights in Oct 2025

10/10 Excellent

Lazaro

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Laundry in the room was amazing. Super helpful staff. Amazing spot with lots to do around.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great stay in Kyoto. The room was huge which was a nice change compared to our other stays. The washer and dryer in the room was also a nice touch. Walkable to temples, shops and restaurants. I would stay here again
Stayed 4 nights in Oct 2025

10/10 Excellent

Inesa

Travelled with partner
Liked: Amenities
Lovely hotel, with polite and helpful staff. Really useful to have a washing machine in the room. Beds were comfortable and the shower had warm water.
Stayed 5 nights in Sep 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, room comfort

Kyoto Family Vacation

We truly enjoyed our stay at Hotel Mystay. The staff was super friendly and accommodating, the room fit our family if 6 perfectly and the Hotel is in a great location!
Stayed 8 nights in Aug 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We are a family of four, three adults and one older teen. We really enjoyed our stay at this property. Fantastic amenities in the rooms and the location was amazing. Highly recommend for your trip to Kyoto
Stayed 4 nights in Jul 2025

10/10 Excellent

Soesani, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
The shower room and bathroom not close to each other. There is a washing machine inside but the dryer makes ur clothes wrinkles.
Stayed 8 nights in Jun 2025

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big room for our family of 4. Washer dryer was helpful. Super friendly front desk staff. Close to the subway and all food options you could desire.
Stayed 3 nights in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Mastay Jingumichi was great, rooms spacious by Japanese standards, clean and comfortable, everything modern and updated. Staff were always patient, super helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a family of four. Beds were great, the space was plenty (especially for Japan), and it had great amenities like a washer/dryer, separate toilet and bathroom. And full kitchen. The location was also great: near a subway line and also close to the philosophers walk. Lawsons downstairs also helped This is a place for travelers who want higher end accomodations but don't need onsite facilities like a restaurant
Stayed 6 nights in Apr 2025

10/10 Excellent

Boon Jun, Singapore

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A fully equipped and comfortable serviced apartment, complete with an in-unit washer and dryer located in the bathroom. I really appreciated the modern tech features in the bathtub and toilet—they were a nice touch. The infant cot provided was clean and cozy, and they even included a diaper bin, which was very thoughtful. However, there were a few downsides. The room didn’t offer much of a view, and the hanging lamp above the wall art in the living area was quite obstructive—I bumped into it multiple times. Additionally, the layout lacks separation between the bedroom and the kitchen/living space. This means if you cook, the smell lingers throughout the entire apartment. And once the baby is asleep, it’s hard to do anything else since there’s no door to block light or noise from the living area.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Over-rated establishment

On duty staff could not communicate in English on check-in. When asked if we could use the bathroom when picking up our luggage prior to leaving Kyoto on check-out, the female staff on duty refused and said no. Told me that Mastay only has bathroom in suite and staff bathroom could not be used by hotel guests.
Stayed 3 nights in Mar 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Amenities, property conditions & facilities
This was a spacious, comfortable and unique property in a good location. It was immaculately clean. There is a Lawson store next door and a number of good restaurants nearby. It is in walking distance to the Heian Shrine and Nanzenji Temple. Bus stops are just outside and subway stations are very close. The hotel is on a busy street, but the room is well insulated and very quiet. It has a washing machine that is supposed to also function as a dryer, but we didn’t have much luck with the dryer part. There is an enclosed balcony where you can hang clothes to dry, as well as a big closet and a pole in the bathroom. The staff was polite and competent enough in English to be helpful. Taxis had a hard time finding it and I began to use the Higashiyama Hotel across the street as a recognizable landmark.
Stayed 4 nights in Oct 2023

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
First and foremost, the staff were very helpful and also spoke excellent english. Any time you are in another country, you should not take it for granted that you will have an easy time communicating, and my review would still be 5 stars without it. Staff are able to assist with restaurant reservarions, transportation, and luggage courier services. A short walk from the subway, transport to kyoto station and nara were simple. Short walk to multiple temples. Short walk to pontocho dining street and lots of other hreat restaurants.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Hotel Mastay. The hotel is in a great area and has some great restaurants nearby. Only a short walk to Ginza. The room was comfortable and was so lovely to have a living/dining/bedroom and laundry. Only thing I would comment on is for the Front desk to explain how the shower works and the washing machine as this was written in Japanese
Stayed 4 nights in Dec 2019

10/10 Excellent

ふみとし

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
部屋はとてと綺麗に掃除されていて、設備も新しく快適に過ごせました。部屋に説明された椅子も座りやすかったです。また利用したいです。
Stayed 5 nights in Dec 2025

10/10 Excellent

Aiko

室内は清潔。
Stayed 1 night in Dec 2025

10/10 Excellent

Norimasa

Stayed 3 nights in Dec 2025

10/10 Excellent

YUMI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
2度目の宿泊になりますがスタッフの方々がとても親切だと思うし、部屋も広々としているのでゆっくりくつろげます
Stayed 1 night in Jun 2025

10/10 Excellent

Florence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Très bel hôtel, silencieux, spacieux, avec un personnel très accueillant. Traduction anglaise fourni avec tous les appareils, café gratuit le matin, douche de très bonne qualité. Je recommande.
Stayed 7 nights in May 2025

6/10 Okay

??

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
居心地はよかった 食器や、調理器具が汚かった
Stayed 1 night in Oct 2024