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ROKU KYOTO, LXR Hotels & Resorts

Photo gallery for ROKU KYOTO, LXR Hotels & Resorts

A traditional Japanese-style interior with a central bonsai tree, wooden beams, and a seating area with tables and chairs.
A modern indoor space with a round table, two chairs, and a view of a garden through a glass wall.
A modern hotel room with a sofa, a round table, a bed, and a mirror reflecting the room.
View from property
A modern bathroom with a large bathtub, a small bedside table, and a view of a bedroom with a bed and window.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$1,450
20 July - 21 July

Explore the area

View map
44-1 Kinugasa Kagamiishi Kita-ku, Kyoto, 6038451
  • Place, Shozan Japanese Garden
    ‪3 min walk‬
  • Place, Bukkyo University
    ‪7 min walk‬
  • Place, Kinkaku-ji Temple
    ‪15 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪78 min drive‬

Room options

View all photos for ONSEN GARDEN DELUXE ROOM TWIN

A hotel room with two beds, a TV, a desk with a lamp, and a view of the outdoors.

ONSEN GARDEN DELUXE ROOM TWIN

  • Sleeps 2
  • Free Wi-Fi

View all photos for ONSEN GARDEN DELUXE ROOM KING

A hotel room with a large bed, a bedside table with a lamp, a TV on the wall, and a view of the outdoors.

ONSEN GARDEN DELUXE ROOM KING

  • Sleeps 2
  • Free Wi-Fi

View all photos for ROKU SUITE TWIN

A modern hotel room with a sofa, chairs, a small table, a TV, and a large window with a view.

ROKU SUITE TWIN

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Room 1 King bed

A modern hotel room with a large bed, a dining table, and a view of a forest through large windows.

Deluxe Room 1 King bed

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Onsen Garden Room 1 King Bed

A modern bathroom with two large sinks, a mirror, and a wooden shelf with toiletries.

Onsen Garden Room 1 King Bed

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Deluxe Room 1 King Bed

A hotel room with a large window, a bed, a small table, and a chair.

Premium Deluxe Room 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for PEAK Suite Room 1 King Bed

A modern room with a large window, a round table, and two sofas.

PEAK Suite Room 1 King Bed

  • Mountain view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a sofa, a dining table, and a view of a forest through large windows.

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Onsen Garden Room 2 Twin Beds

A modern bathroom with two large sinks, a mirror, and a wooden shelf with toiletries.

Onsen Garden Room 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Deluxe Room 2 Twin Beds

A hotel room with two beds, a sofa, a small table, and a chair.

Premium Deluxe Room 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for ROKU Suite Room 2 Twin Beds

A modern hotel room with a large bed, two bedside lamps, a nightstand, a sofa, and a decorative wall panel.

ROKU Suite Room 2 Twin Beds

  • Mountain view
  • 100 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Poolseide Terrace Room 1 King Bed

A modern hotel room with a large bed, a sitting area with a table and chairs, and a glass door leading to a balcony.

Poolseide Terrace Room 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Takagamine Deluxe Room 1 King Bed

A hotel room with a large window, a bed, a round table, and a chair.

Takagamine Deluxe Room 1 King Bed

  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panorama Deluxe Room 1 King Bed

A room with a large window, a sofa with cushions, and a view of a residential area with houses and trees.

Panorama Deluxe Room 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Takagamine Deluxe Room 2 Twin Beds

A hotel room with two beds, a small table, a chair, and a large window offering a view of trees.

Takagamine Deluxe Room 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Kyoto

A luxury stay in Kyoto awaits you at ROKU KYOTO, LXR Hotels & Resorts, a recipient of the prestigious Conde Nast Hot List award in 2022. Within a 5-minute stroll you'll find Shozan Japanese Garden and Kinkaku-ji Temple within a 15-minute walk. Highlights at this resort include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body wraps and Ayurvedic treatments. Tenjin ザ　バー is the resort's own bar. Enjoy the 24-hour gym along with access to bike hire and aerobics classes. Other amenities include free Wi-Fi in public areas, free supervised childcare and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Kita Ward resort, you'll be 4.3 km (2.7 mi) from Kyoto Imperial Palace and 4.6 km (2.9 mi) from Kawaramachi Street.
View more Resorts in KyotoOpens in a new window

What's nearby

  • Shozan Japanese Garden - 3 min walk - 0.3 km
  • Bukkyo University - 7 min walk - 0.7 km
  • Kinkaku-ji Temple - 15 min walk - 1.3 km
  • Daitokuji Temple - 17 min walk - 1.5 km
  • Ritsumeikan University - 6 min drive - 2.3 km

Getting around

  • Kitano-Hakubaicho Station - 4 min drive
  • Kitaoji Station - 4 min drive
  • Osaka (ITM-Itami) - 75 min drive

Restaurants

  • ‪TENJIN - ‬2 min walk
  • ‪大豊ラーメン - ‬10 min walk
  • ‪佛教大学 1号館食堂 - ‬8 min walk
  • ‪紅茶ラーメン 紅 - ‬7 min walk
  • ‪にぎり長次郎北山紫竹店 - ‬13 min walk

About this property

ROKU KYOTO, LXR Hotels & Resorts

ROKU KYOTO, LXR Hotels & Resorts offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The luxury ROKU KYOTO, LXR Hotels & Resorts also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kyoto resort.

  • 114 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2021
  • Supervised kid's activities (free)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
ROKU KYOTO, LXR Hotels & Resorts offers 114 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Awards and affiliations

ROKU KYOTO, LXR Hotels & Resorts is listed in the 2022 Condé Nast Traveller Hot List.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Uncovered valet parking on site (JPY 1,000 per night)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 6,300 for adults and JPY 3,150 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Tenjin オールデーダイニング
  • Tenjin ザ　バー
  • Tenjin シェフズテーブル

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Yoga classes

Family friendly

  • Baby bath
  • Children's toys
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Pool umbrellas

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 13800.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1150 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 6300 for adults and from JPY 3150 for children
  • Valet parking fee: JPY 1000 per night
  • Rollaway bed fee: JPY 13800.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ROKU Kyoto LXR Hotels Resorts
ROKU KYOTO, LXR Hotels & Resorts Kyoto
ROKU KYOTO, LXR Hotels & Resorts Resort
ROKU KYOTO, LXR Hotels & Resorts Resort Kyoto

Frequently asked questions

What is the cancellation policy at ROKU KYOTO, LXR Hotels & Resorts?

ROKU KYOTO, LXR Hotels & Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ROKU KYOTO, LXR Hotels & Resorts?

As of 11 Jul 2026, prices found for a 1-night stay for 2 adults at ROKU KYOTO, LXR Hotels & Resorts on 20 Jul 2026 start from NZ$1,450, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ROKU KYOTO, LXR Hotels & Resorts?

Yep, ROKU KYOTO, LXR Hotels & Resorts has a free self car park. Additionally there is uncovered valet parking for JPY 1000 per night.

Is there a spa on site at ROKU KYOTO, LXR Hotels & Resorts?

Yep, there is an onsite spa at ROKU KYOTO, LXR Hotels & Resorts. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does ROKU KYOTO, LXR Hotels & Resorts have a pool?

ROKU KYOTO, LXR Hotels & Resorts has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at ROKU KYOTO, LXR Hotels & Resorts?

ROKU KYOTO, LXR Hotels & Resorts features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and espresso makers.

What makes ROKU KYOTO, LXR Hotels & Resorts a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at ROKU KYOTO, LXR Hotels & Resorts.

Is ROKU KYOTO, LXR Hotels & Resorts family-friendly?

You bet! With amenities such as free supervised childcare and laundry facilities, as well as baby baths and children's slippers in the guestrooms, it's no surprise that ROKU KYOTO, LXR Hotels & Resorts is a hit with families.

Does ROKU KYOTO, LXR Hotels & Resorts serve breakfast?

Yep, buffet brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at ROKU KYOTO, LXR Hotels & Resorts?

No, ROKU KYOTO, LXR Hotels & Resorts does not offer an airport shuttle service.

Is there a bar or restaurant at ROKU KYOTO, LXR Hotels & Resorts?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at ROKU KYOTO, LXR Hotels & Resorts?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ROKU KYOTO, LXR Hotels & Resorts?

No, only service animals are allowed.

ROKU KYOTO, LXR Hotels & Resorts Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 62 out of 70 reviews
Rating 8 - Good. 4 out of 70 reviews
Rating 6 - Okay. 3 out of 70 reviews
Rating 4 - Poor. 1 out of 70 reviews
Rating 2 - Terrible. 0 out of 70 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in the area, cleanest, nicest staff and services, will come back again
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We finished our honeymoon at this hotel, and it was truly an amazing experience. The staff was incredible and made our stay feel so special. We had a couples massage that felt like it shaved ten years off both therapists were fantastic. The thermal pool was beautiful and impeccably clean, making it the perfect place to relax. I would also highly recommend the chef’s table; it was a memorable dining experience.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alice Shing Yan

Liked: Amenities
The resort is so beautifully designed with excellent features We thoroughly enjoyed our stay!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel and resort I have ever experienced. the staff was exceptional. Every need was anticipated beforehand. From the welcome greeting as you steped out of taxi through the personalized sit down check in. Explaining the property. The bell hop showed off the room, stunning view and amenities. we were overwhelmed. absolutely amazing experience. more to follow.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Zepure

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location,
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, such a good break from the city.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

NORMA I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautifuk hotel ever! Truly a Japanese dream. 100000% recommend!!
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room itself was wonderful- so comfortable and clean and beautiful and relaxing. The spa was also amazing too. Unfortunately, the breakfast was quite terrible- they hardly had any options for buffet and it felt like they were cheating us on such minimal food. The quality was also just mediocre for such a fancy hotel.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Yongqian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever.

The experience is simply amazing. I would come visit again. Staff is helpful and friendly. The environment is quiet and relaxing.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to experience Zen, then this gorgeous hotel is for you. Absolutely perfect in every way.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is a bit far from town and main attractions but worth every penny staying there. the staff is great, very professional and amicable making our stay very pleasant and easy. it gives peace and quiet in a perfect environment mixing nature with modern facilities. this is one of the greatest hotels we stayed in.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Space was very professional and we didn't use the pool
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Rama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is absolutely one of the best places That my wife and I have experienced in the worldwide travel. The staff is super friendly, hotel is very charming and Zen like. The chef and dining staff went out of their way to accommodate our vegan needs. The Hot Spring pool and spa are top notch. This hotel was definitely a highlight in our two weeks trip to Japan!
Stayed 3 nights in Jun 2024
Verified

8/10 Good

M.REZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing l, luxury hotel on the water with Spa, poo

Amazing l, luxury hotel on the water with Spa, pool and great places to eat. Very quiet. Great after speding a day in Kyoto. We spent 3 days there. I stayed at many hotel, this is one of the best ever.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredibly luxurious hotel that embodies everything amazing about Kyoto. We had amazing food, the design of the resort and the rooms was amazing and overall the nature was beautiful. We also had such a peaceful experience. The rooms were so spacious as well, I could've stayed there all day. The spa was also top notch and should not be missed. Couldn't recommend and say enough good things about our stay at Roku.
Verified

10/10 Excellent

Haywood Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Kyoto

Highly recommended. The staff was attentive to every small detail and was super helpful with suggestions for my trip and reservations for amazing dining in the area. I am usually very picky about hotels and do not have a single complaint. Breakfast was also top quality and the spa is amazing. 10 out of 10
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
You will not find a more luxurious experience in Kyoto
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Michele

Liked: Staff & service, property conditions & facilities
Zen zen zen!!! Gorgeous property with room finishes that are excellent! I’d come back for sure.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Chiyu

Liked: Cleanliness, amenities
nice
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Serenity
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities
As far as the staff and property and room is concerned, I give this place a 10+++. You cannot find better service and staff in all of Japan. However, the only complaint is for Americans. The breakfast is very Japanese and very limited. Also very crowded on the weekends. If you want to use the pool, you need to make an appointment for 60 minutes and the pool is always very crowded with families and children. Also, the hotel is 30 minutes away from where everything happens in Kyoto. So you should expect to be taking taxis everywhere. Other than that, the property staff and service is beyond expectations.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Princess treatment

Wow, just wow. I was traveling solo and enjoyed two nights at the Roku. I could write a novel about the joys and pleasures of my stay. From the service, to the spa, to the incredible property— true perfection. Would rate 10 stars if I could. The staff saw I was alone at dinner and brought over some books and reading material. The worst part, was leaving. Hope to return, truly memorable and special.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This may be my very favorite hotel of all time. And I only say may to allow for the fact that I may be forgetting something. I can’t imagine, forgetting this. From the moment we arrived from the train station to the moment we sadly departed, every detail was thought of and accounted for. The staff are helpful and discreet, responding to every request as though we had simply asked them the time. This is the only unobtrusive turndown service I’ve ever experienced. . From calling taxis to arranging a Kintsugi experience, to deftly navigating a request to help retrieve some items left in a Tokyo hotel room, everything was absolutely seamless. . Bed was huge and comfortable, pajamas and robes lush, toilet, separate from the shower and private, and an in-room onsen built for two. . The pool is warm and mineral-fed, the grounds are breathtaking, and walking distance to Kinkakuji and some delicious sushi. . If I were forced to make a note, it would be that the Western items on the à la carte breakfast menu were not my favorite. But the buffet was great. . I would come back to Kyoto just to stay here.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Chenchen

Liked: Cleanliness, staff & service, property conditions & facilities
员工服务很周到，早餐品类丰富营养
Stayed 3 nights in Sep 2025