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Santiago Guesthouse Kyoto

2.0 star property

Photo gallery for Santiago Guesthouse Kyoto

Front of property
Living area
Living area
Lobby lounge
Café

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
6-503, Gojohashi-higashi, Higashiyama-ku, Kyoto, Kyoto, 605-0846
  • Place, Kenninji Temple
    ‪6 min walk‬
  • Place, Gion Corner
    ‪10 min walk‬
  • Place, Yasaka Shrine
    ‪12 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪57 min drive‬

Room options

View all photos for Shared Mix Dormitory Room (for 1 Bed - 12 Beds Room)

In-room safe, free WiFi, bed sheets

Shared Mix Dormitory Room (for 1 Bed - 12 Beds Room)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Female Only Dormitory Room (for 1 Bed - 12 Beds Room)

Shared Female Only Dormitory Room (for 1 Bed - 12 Beds Room)

Shared Female Only Dormitory Room (for 1 Bed - 12 Beds Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Bed In Bed In Bunk 12-Bed Female Dormitory (Female Only)

In-room safe, free WiFi, bed sheets

Bed In Bed In Bunk 12-Bed Female Dormitory (Female Only)

  • Sleeps 1

View all photos for Bed In Bed In Bunk 12-Bed Mixed Dormitory (Mixed Gender)

In-room safe, free WiFi, bed sheets

Bed In Bed In Bunk 12-Bed Mixed Dormitory (Mixed Gender)

  • Sleeps 1

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About the area

Kyoto

Santiago Guesthouse Kyoto places you in the centre of Kyoto, connected to a shopping centre and within just a 15-minute stroll of popular places like Kiyomizu Temple and Yasaka Shrine. Highlights at this guest house include a restaurant and in-room free WiFi. .The café, Santiago Cafe, is open for breakfast, lunch and dinner. For a drink, you can stop by the guest house's own lounge bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 8 AM and 10:30 AM. .Attractions within a 15-minute walk of this Gion guest house include Kawaramachi Street and Shijo Street.
View more Guest houses in KyotoOpens in a new window

What's nearby

  • Kenninji Temple - 6 min walk - 0.5 km
  • Kiyomizu Temple - 8 min walk - 0.7 km
  • Gion Corner - 10 min walk - 0.9 km
  • Kawaramachi Street - 11 min walk - 1.0 km
  • Yasaka Shrine - 12 min walk - 1.0 km

Getting around

  • Kiyomizu-gojo Station - 9 min walk
  • Gojo Station - 18 min walk
  • Osaka (KIX-Kansai Intl.) - 105 min drive

Restaurants

  • ‪油そば ねこまた - ‬5 min walk
  • ‪cicon - ‬2 min walk
  • ‪Local Sake and Beer Stand 336 - ‬3 min walk
  • ‪サンチャゴゲストハウス京都 / サンチャゴカフェ - ‬1 min walk
  • ‪京都勝牛清水五条坂店 - ‬4 min walk

About this property

Santiago Guesthouse Kyoto

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Santiago Guesthouse Kyoto also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities.

This Kyoto guest house is smoke free.

  • 48 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Santiago Guesthouse Kyoto offers 48 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Guests have access to shared bathrooms.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8 AM to 10:30 AM for a fee: JPY 500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Santiago Cafe

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Shared bathroom
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 4:00 PM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kyoto Santiago
Kyoto Santiago Guesthouse
Santiago Guesthouse
Santiago Guesthouse Hostel
Santiago Guesthouse Hostel Kyoto
Santiago Guesthouse Kyoto
Santiago Kyoto
Santiago Guesthouse Kyoto House
Santiago Guesthouse House
Santiago Kyoto Kyoto
Santiago Guesthouse Kyoto Kyoto
Santiago Guesthouse Kyoto Guesthouse
Santiago Guesthouse Kyoto Guesthouse Kyoto

Frequently asked questions

What is the cancellation policy at Santiago Guesthouse Kyoto?

Santiago Guesthouse Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Santiago Guesthouse Kyoto serve breakfast?

Yeah, continental brekkie is available daily between 8 AM and 10:30 AM.

Is there a free airport shuttle available at Santiago Guesthouse Kyoto?

No, Santiago Guesthouse Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at Santiago Guesthouse Kyoto?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Santiago Guesthouse Kyoto?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Santiago Guesthouse Kyoto?

No, pets are not allowed.

Santiago Guesthouse Kyoto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 279 out of 749 reviews
Rating 8 - Good. 292 out of 749 reviews
Rating 6 - Okay. 116 out of 749 reviews
Rating 4 - Poor. 45 out of 749 reviews
Rating 2 - Terrible. 17 out of 749 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

mazula

Stayed 8 nights in Nov 2025

8/10 Good

Nolan

Stayed 1 night in Dec 2025

4/10 Poor

Jodie

Liked: Amenities
Disliked: Property conditions & facilities
Not very practical if you have heavy luggage as there’s no lift and everything a bit separated by floors. Also wasn’t too pleased that my locker important things were removed from staff because it was in wrong number but then I wasn’t informed, so when i needed to check out it left me in a very panicked state. The all gender bathrooms are also a bit less than ideal as I wouldn’t want to be sharing shower rooms with guys. The good thing though is that it’s cheap , conveniently close to attractions and the actual room pod was surpringly spacious.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ulrike

Liked: Cleanliness, amenities, property conditions & facilities
Everyone is helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Ulrike

Liked: Cleanliness, amenities, property conditions & facilities
I like staying there. Everything is clean. People are polite accommodating and I feel very safe.
Stayed 3 nights in Nov 2025

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
Close to sightseeing attractions.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret spending money here and checked out after the first night (booked for two nights). The lobby was nice, the rest of the place was not. Everything was old and outdated, which is fine for the price, however the stench that pervaded the place is a sign of poor cleaning. The toilets wobbled when sat on, and started to flush from the wobbling. The showers were cracked and worn in places, although they did look clean. The bedding was clean. The bunk style beds had room to move around, but mine was crammed into a space so tight against a wall it was extremely difficult to get into. I’m not sure how that is legal, as in case of emergency there is zero chance you’re getting out of that bed fast enough to escape. To top it off, they expect you to strip your own bed? I did, because I’m not a savage, but it is absurd to ask guests to do work that the lodging is being paid to do, especially considering the condition of the place as described above. I will never stay there again and recommend no one else should until things change.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Santiago Guest House Kyoto was even better than I expected. The location is perfect, and the dorm setup gives you enough privacy while still feeling cozy and social. The guest house has everything you might need — washing machines, a comfortable common area, and a lovely café. But what really made the experience special were the owners — incredibly friendly, welcoming, and kind. We even had an amazing karaoke night together and met wonderful people. The whole experience was just great — I would absolutely stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

kaori

Stayed 3 nights in Oct 2025

10/10 Excellent

FAYE, santa cruz

Liked: Cleanliness, property conditions & facilities
Overall great!
Stayed 1 night in Aug 2025

8/10 Good

Adrian Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly and helpful staff. Situated in an ideal location near many famous tourist spots. Just a bit too hot temperature in the rooms but otherwise, A grade for the low costs.
Stayed 3 nights in Jul 2025

10/10 Excellent

Spencer

Liked: Cleanliness, amenities, property conditions & facilities
Social areas are very inviting, and nice cafe.
Stayed 2 nights in Jul 2025

10/10 Excellent

F B

Stayed 6 nights in Jun 2025

2/10 Terrible

Shelby

Disliked: Cleanliness, property conditions & facilities
I got so many bug bites here and even saw a cockroach in the lobby.. some of the staff is rude and one was pretty creepy.. I wouldn’t want to stay here again
Stayed 3 nights in Jun 2025

10/10 Excellent

Josue

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect, I made friends late night playing Jenga.
Stayed 1 night in May 2025

6/10 Okay

Roberta

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in May 2025

6/10 Okay

Steven

Stayed 2 nights in May 2025

4/10 Poor

Chance

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the only good part of my stay was how comfortable the bed was, but it stops short after that. It's so extremely dirty that I barely wanted to touch anything in the place, the common areas are also extremely dirty so it's not an inviting place to relax.
Stayed 2 nights in Apr 2025

4/10 Poor

Victoria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a girls dormitory stay but it would’ve been nice to know that the shower/bathroom is CO-ED. also there’s a weird medicine smell in the rooms? And towels aren’t provided, it is a 200 yen per rental. The hygiene is questionable… the thing I liked was that this stay was on the cheaper side. It’s in the middle of tourism so it’s very loud and busy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ersin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Chiung yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I would recommend this place. It's a good budget hostel and has everything that you need.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chiung yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would said it's a budget hostel, has basic amenities.Close to some attractions. Shower room is spacious.Hood Wifi.
Stayed 2 nights in Jan 2025

10/10 Excellent

Prab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FOR THIS PRICE - exceptional cleanliness and service. If i’m ever coming back to Kyoto, this is where imma stay (unless I go all out on a Ryokan).
Stayed 2 nights in Dec 2024

8/10 Good

Raima, Hobart

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2024