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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Property class: 4.5

Photo gallery for THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

A modern dining area with a long table and multiple chairs, large windows with a view of greenery, and a contemporary interior design.
Property video
A modern building with a courtyard featuring a circular water feature, surrounded by trees and illuminated by ambient lighting.
A modern bathroom with a glass-enclosed shower, a bedside table with a lamp, and a wooden headboard.
A modern bathroom with a glass-enclosed shower, a seating area with a table, and a view of a natural landscape.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$300
9 Dec - 10 Dec

Explore the area

View map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Place, Chion-in Temple
    ‪3 min walk‬
  • Place, Heian Shrine
    ‪9 min walk‬
  • Place, Kawaramachi Street
    ‪17 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Superior Queen/Shower Booth, Non Smoking

A modern hotel room with a large bed, a desk with a chair, a lamp, and a telephone.

Superior Queen/Shower Booth, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin/Shower Booth, Non Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, a painting, and a view of buildings.

Superior Twin/Shower Booth, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King, Non Smoking

A hotel room with a large bed, a desk with a chair, a window with curtains, and a wall-mounted lamp.

Deluxe King, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, a lamp, a painting, and a window with curtains.

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin, Non Smoking

A hotel room with two beds, a small table with chairs, a large window with curtains, and a wall-mounted TV.

Deluxe Twin, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Triple, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Triple, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe Accessible Twin, Non Smoking

A hotel room with two beds, a small table, a chair, a window with a view of greenery, and a modern design.

Deluxe Accessible Twin, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier King/Shower Booth, Non Smoking

A hotel room with a large bed, bedside tables, a desk, a chair, a window with curtains, and a view of buildings outside.

Premier King/Shower Booth, Non Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin, Non Smoking

A hotel room with two beds, a desk, a chair, a small table, a lamp, and a window with curtains.

Premier Twin, Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier Triple/Shower Booth, Non Smoking

A hotel room with a modern design, featuring a large bed, a bedside table with a lamp, a small wooden side table, and a view of the outdoors through a large window.

Premier Triple/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Executive King, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Executive King, Non Smoking

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin, Non Smoking

A hotel room with a large bed, bedside tables, a desk, a chair, and a view of buildings through the window.

Executive Twin, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Awata Suite, Non Smoking

A modern hotel room with a dining area, a large window with a view of buildings and trees, a flat-screen TV mounted on the wall, and a vase with flowers on the table.

Awata Suite, Non Smoking

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Okazaki Suite, Non Smoking

A modern hotel room with a wooden dining table, comfortable seating, a large mirror, and a cozy bed area.

Okazaki Suite, Non Smoking

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Shirakawa Suite, Non Smoking

A dining area with a table, chairs, a vase of flowers, a window with a view, and a kitchen area with a sink and countertop.

Shirakawa Suite, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pan Pacific Suite, Non Smoking

A modern dining area with a long table, six chairs, a vase of flowers, and a kitchen counter.

Pan Pacific Suite, Non Smoking

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free Wi-Fi
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  • Air-conditioning
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9.6 out of 10, Exceptional, 965 reviews
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About the area

Kyoto

A luxury stay in Kyoto awaits you at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel. You'll be within steps of Awata Shrine and within a short 5-minute stroll of Chion-in Temple. Highlights at this hotel include a restaurant and in-room free WiFi. .A day of pampering can include facials and body treatments. The restaurant, NANANOICHI, serves Regional cuisine and is open for breakfast, lunch and dinner. Tea&Bar Sarei is the hotel's own lobby lounge. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free train pick-up service. .Sights within a 10-minute walk of this 4.5-property class Higashiyama Ward hotel include Kyoto Municipal Zoo and Heian Shrine.

What's nearby

  • Chion-in Temple - 3 min walk - 0.3 km
  • Yasaka Shrine - 9 min walk - 0.8 km
  • Heian Shrine - 9 min walk - 0.8 km
  • Kawaramachi Street - 17 min walk - 1.4 km
  • Kiyomizu Temple - 6 min drive - 2.3 km

Getting around

  • Higashiyama Station - 4 min walk
  • Sanjo Station - 13 min walk
  • Osaka (ITM-Itami) - 66 min drive

Restaurants

  • ‪あるぺんrose - ‬2 min walk
  • ‪みふき亭 - ‬3 min walk
  • ‪三味洪庵本店 - ‬4 min walk
  • ‪dominique bouchet kyoto 「le restaurant」 - ‬5 min walk
  • ‪おふく - ‬1 min walk

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A train station pick-up shuttle and A train station drop-off shuttle are free. A fitness centre, spa services, and a vending machine are also featured at the luxury THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

  • 143 guestrooms or units
  • 5 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, hairdryers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 9,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally sourced food prioritised
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested on-site for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3729 for adults and from JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 9000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

Frequently asked questions

What is the cancellation policy at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel on 9 Dec 2026 start from NZ$300, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel serve breakfast?

Sure does, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, only service animals are allowed.

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 429 out of 554 reviews
Rating 8 - Good. 89 out of 554 reviews
Rating 6 - Okay. 19 out of 554 reviews
Rating 4 - Poor. 10 out of 554 reviews
Rating 2 - Terrible. 7 out of 554 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location if someone like to be a bit out of the overcrowded turist area, but not too far. Very clean rooms and helpful staff.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed my stay here, I think the cleaning can be improved in some places, but other than that I enjoyed it
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and nice staff!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, I would highly recommend!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff, shuttle was very convenient. Love the area
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place was very respectful
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extra clean the decor was stunning. The staff was friendly and helpful. Breakfast was served at 7am and was a delicious buffet.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good staff
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is amazing.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in the heart of the Higashiyama area. The room was spotless and so quiet and we all slept peacefully. A lovely bathroom too. The staff were faultless and so helpful. Would thoroughly recommend and certainly stay there again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and the smallest room ever for a “deluxe king”. Breakfast was delicious
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, hotel is located at a quiet and beautiful place. Staffs are very friendly. There is a free shuttle bus between Kyoto station and hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at this hotel. It was close to everywhere that I needed to go. It was very clean. The staff was very friendly. I love the amenities that came with it. Definitely recommend this hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very professional and helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel 😍
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a free bus from train station.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great service. I love the Japanese contemporary experience with premium amenities. This was our second time staying here and will be returning again! Thank you!!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, very polite and helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at The Hotel Higashiyama Kyoto Tokyu! The room was very nice and comfortable, and the bathroom was absolutely fantastic. The staff were incredibly friendly, welcoming, and always happy to help. The hotel is in a great location for exploring Kyoto, and we also really enjoyed the restaurant and bar, which were both excellent. We had a fantastic stay and would definitely recommend this hotel!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very modern and artistic hotel, like a boutique hotel rather than large multi-amenity hotel. Location is excellent to Gion and sites. Room was smaller than expected.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very clean and quite
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were helpful and friendly! Breakfast has a lot of choices and the restaurant serve great lunch and dinner with reasonable price!
Stayed 6 nights in May 2026