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THE PLUM-Residence KYOTO E

Property class: 3

Photo gallery for THE PLUM-Residence KYOTO E

Twin Room
Terrace/patio
Point of interest
Reception
Fridge, microwave, stovetop, electric kettle

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
550-2, Karatohanacho, Higashiyama-ku, Kyoto, Kyoto, 605-0069
  • Place, Hanamikoji Street
    ‪4 min walk‬
  • Place, Yasaka Shrine
    ‪6 min walk‬
  • Place, Kiyomizu Temple
    ‪18 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪63 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Desk, blackout curtains, free WiFi, bed sheets

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Desk, blackout curtains, free WiFi, bed sheets

Family Room

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

Kyoto

At THE PLUM-Residence KYOTO E you'll be within just a 15-minute stroll of Yasaka Shrine and Kawaramachi Street. .Each apartment features a washing machine, free WiFi and a separate bath and shower. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a soaking tub and free toiletries. A hairdryer and a desk are also available. Housekeeping is not available. .This smoke-free apartment building offers free WiFi in public areas.
View more Apartments in KyotoOpens in a new window

What's nearby

  • Hanamikoji Street - 4 min walk - 0.4 km
  • Chion-in Temple - 4 min walk - 0.4 km
  • Yasaka Shrine - 6 min walk - 0.5 km
  • Kawaramachi Street - 13 min walk - 1.1 km
  • Kiyomizu Temple - 18 min walk - 1.6 km

Getting around

  • Higashiyama Station - 3 min walk
  • Sanjo Station - 9 min walk
  • Osaka (ITM-Itami) - 68 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪マルシン飯店 - ‬2 min walk
  • ‪吉祥菓寮祇園本店 - ‬2 min walk
  • ‪東北家 - ‬3 min walk
  • ‪Le Bac à Sable - ‬2 min walk

About this property

THE PLUM-Residence KYOTO E

WiFi is free in public spaces.

This 3-star Kyoto apartment is smoke free.

  • 11 guestrooms or units
  • Front desk (limited hours)
  • No smoking on site
THE PLUM-Residence KYOTO E offers 11 air-conditioned accommodations with a hairdryer and free toiletries. Accommodation at this 3-star apartment has kitchenettes with fridges, stovetops and microwaves.

Bathrooms include a separate bath and shower with a deep soaking bath and bidets. This Kyoto apartment provides complimentary wireless Internet access.

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  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Laundry

  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Limited-hour front desk
  • No housekeeping service

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 units

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 4:00 PM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

JAPANING Hotel Sanjo
JAPANING Higashiyama Sanjo
JAPANING Sanjo
The Plum Kyoto E Kyoto
THE PLUM-Residence KYOTO E Kyoto
JAPANING Hotel Higashiyama Sanjo
THE PLUM-Residence KYOTO E Apartment
THE PLUM-Residence KYOTO E Apartment Kyoto

Frequently asked questions

What is the cancellation policy at THE PLUM-Residence KYOTO E?

THE PLUM-Residence KYOTO E offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there hot tubs in the rooms at THE PLUM-Residence KYOTO E?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at THE PLUM-Residence KYOTO E?

No, THE PLUM-Residence KYOTO E does not offer an airport shuttle service.

What time are check-in & check-out at THE PLUM-Residence KYOTO E?

Check-in begins at 4 PM. Check-out time is 10 AM.

Are pets allowed at THE PLUM-Residence KYOTO E?

No, only service animals are allowed.

THE PLUM-Residence KYOTO E Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 66 reviews
Rating 8 - Good. 21 out of 66 reviews
Rating 6 - Okay. 18 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 4 out of 66 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Renee, YL, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean, very roomy for party of two, but able to sleep four. Would be nicer if there was a TV and a bigger blanket for the full size bed.
Stayed 1 night in Mar 2019

6/10 Okay

CRIS

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Has a kitchen n full utensils, as well as washing machine
Stayed 1 night in Mar 2019

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place to rest your head

Start to finish was easy. Self check in was easy to do. Room was clean. Check out was just as easy. When all you need is a place to sleep this was a great room. It was also an efficiency unit . Stove , fridge , laundry. The only thing I found unusual was the TV was in the bathroom. WiFi was so so. Location for visiting temples in Kyoto was excellent .
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting to have a non-manned hotel. But tricky to figure it out for some of the guests. Really nice area though and really nice

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Great for the location

Got 2 rooms for a total of 7 family members. The check-in process can be a bit frustrating as it's all done via an on-site iPad rather than through a human. Use the check-in code you receive via email to begin the process and then have the iPad take pictures of either the passports or Japanese residency cards of each individual. Once you do this, you get 1 code to enter the building and another code to enter your room. Unfortunately, I never received confirmation emails that contained the check-in codes for our 2 rooms, but luckily the phone in the lobby dials directly to the main office where an employee was able to help us check in. The rooms themselves are not your typical hotel rooms. Indeed, the building was an apartment building. No TV (I brought a projector, so it wasn't a problem for us), but you got separate rooms for the toilet and bath, fridge/microwave/washer/kitchenette, and lots of amenities. Rooms are clean and very secure. Doesn't have much floor space, but what budget hotel in Japan does? Pricing is competitive when you consider amenities, but standard hotels may be cheaper/better for some. Location is top-notch, a 2-minute walk from the Higashiyama metro station and within close proximity to Yasaka Shrine, Heian Shrine, and Kiyomizudera and the adjacent shopping streets to the south. Cons are the absolutely abysmal Wi-Fi (luckily I have a Japanese phone number) and lack of outlets for charging. Recommend you bring an extension cord.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Has NO staff! Would not recommend.

Once inside, the place was good, but be careful: This hotel has NO staff. You have to check-in on your own with an iPad that's on the front desk. I could not get into the place after I checked in. It was separated with an automatic door locked with a keypad. I didn't understand how to use the dialing pad. It was so frustrating. I called them on the phone that was on the front desk but I couldn't get in. Finally, after I got mad, they offered to go to the hotel to explain how to use it but they would take over 30 minutes to get there. I was very upset. Finally after around 30 minutes I managed to open the door before the staff arrived. Although I got a great deal on this hotel, I would NOT recommend it.
Stayed 1 night in Dec 2017

6/10 Okay

SC, Singapore

Liked: Staff & service
Disliked: Cleanliness

Don't expect much

This hotel gave me mixed reactions. There is no reception for check-in, you need a smartphone to get your password via email. Luckily, a staff Drona(i think) was around and very helpful. In terms of size and amenities it was great because it had a well equipped kitchenette and a washing machine. A smartphone was also provided with free calls and internet access. Location was great with many convenience stores and MacDonald within 1 min walk. This helped for long stays. However, the room doesn't have a TV in the room but in the toilet. The comforter covers were extremely dirty. The cups were not washed properly as there were coffee stains in them. Hot water for showering was intermittent.
Stayed 3 nights in Nov 2017

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location; the hostel is situated within walking distance of the Philosopher's Walk in one direction and a large covered shopping district in the other direction. It is itself located in a small covered mall right beside the Higashiyama subway station. The room was cramped with a double bed and two single beds, but not as bad as some reviews had indicated. Since there is so much do see and do in Kyoto, we didn't spend a lot of time in the room; just doing laundry and sleeping. We were able to keep our luggage at the hostel after check-out to do some last minute shopping before taking the subway and train to Tokyo.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Should tell it is not for family

The room is way too small. No space except beds. It's ok if tell its features when booking. It's a self service hostel not hotel for family vacation. The problem is when booking it mixed with real hotels. By the way the charge is not cheap at all, only few dollars lower then RR hotel when we stayed in Tokyo that is really good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Convenient Location

No space to put luggage (in triple-bed room)

10/10 Excellent

Robyn, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel with lovely staff!

This hotel located in higashiyama is a short distance to Gion and the city centre. Convenience of subway at the end of the street and restaurants close by. Special thanks to yuka and Francesca for being so accommodating and going the extra mile throughout our stay.

8/10 Good

Lynn, Singapore

Liked: Staff & service, property conditions & facilities, room comfort

Nice Hotel

The hotel is nice and clean and within walking distance to major shopping area in Kyoto. Although room not very spacious, bed is big and comfortable. But this is not really a hotel as the hotel staff only comes from 9-6pm. And we need to pay for the house keeping. But overall a nice and clean place to rest after a long walk in Kyoto.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large Room

Large room with great amenities within the room. No complaints.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, friendly, clean hotel

The hotel was quite good and I would stay again. I stayed for a month. I gave it 4/5 because the beds had hard mattresses and were a little uncomfortable. Also the family room, although large, had both a double and 2 single beds, so there was not much 'walking-around' area. I used beds for storage, sitting and as a desk. Kitchen and washer worked great. The nearness to essential Kyoto was wonderful; the subway is a 2 minute walk, there are fish/meat/vegetable stands in the covered arcade the hotel is in.

8/10 Good

Joe, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartment-like accomodations

6/10 Okay

Hude

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Great room but need to know.

This is not hotel at all. Small apartments were turned to be guest rooms. All are new, very clean. Location is good. In the room there are oven, cloth washèr, microwave. Great to do simple cooking. Need to know before booking: 1. No breakfast services. 2. Asking for additional towers or exchanging dirty towers costs 500 Japanese dollars. 3. No room cleaning services. Asking for cleaning room costs 2000 Japanese dollars. 4. Front desk serives is not available in the evening. Best to call the front desk daytime before arrival.

6/10 Okay

Joel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Clean, but....

Beds are hard so if you're used to sleeping on a soft mattress you're going to be disappointed. My wife's and my granddaughter's hips were sore after sleeping on these beds. WiFi isn't very strong. You may have to stand in a certain area of the small room to get a good reception. BE SURE TO FIND THE CHECK IN TIME!!! We missed seeing that it was only from 4-6 PM. We arrived at 6:10 PM and there was no one there to check us in. We found a phone number to call by looking behind the service counter and was able to talk to someone in broken English that gave us poor instructions on how to get into our rooms but we figured it out. Check in should NOT be this difficult. It was VERY frustrating especially with 3 kids waiting to get in. But when checkout time came they were quick to let us know by knocking on the door at 10 AM to tell us. They didn't tell us that they needed a copy of our passports so that we didn't have to complete a lot of paperwork just to check out. They took pictures of all 7 of our passports. There is a kitchenette but there is no room to sit and eat a meal. It is literally a bedroom with the beds inches apart, a shower room, a toilet room, and the kitchen as part of the entrance area. It boasts a balcony but you have to walk over a bed to get to it and there is only space for one person. There is a washing machine but you have to ask for the soap and since there is no one there throughout the day you have to catch someone during check-in time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Emplacement dans une petite galerie couverte, proche du Myiakomemesse et de Gion, accueil et service du responsable / propreté à améliorer
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
관광지와의 위치가 탁월했습니다. 엘레베이터가 없어 불편했지만 가격대비 가성비가 좋았습니다. 화장실과 샤워 시설의 분리도 사용하기 좋았던 점입니다
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
禁煙の部屋なのにタバコ臭かった。特にトイレがタバコ臭くて気分が悪くなりました。
Stayed 1 night in Jan 2019

8/10 Good

HyeJin

Liked: Staff & service, room comfort

잘 다녀왔어요

위치가 좋습니다 기온거리를 걸어서 갈 수 있고 교토 어디든 가기 편합니다 로컬 시장내에 위치해 있는데 조용한 편입니다 호텔이라고 하기엔 시설이 모호합니다 좋은 air b&b 수준이라 생각하시면 됩니다 가격대비 가성비는 최고라고 생각합니다 셔틀은 미리 예약해야 이용할 수 있고, 온풍기는 좀 기다려야 나옵니다 바닥에 먼지 많고 온풍기엔 곰팡이 있습니다
Stayed 2 nights in Dec 2018