Benchmark - accommodation in Lakeland - Winter Haven

Parking was very convenient and always available. We asked for something and it was delivered to us within 35 minutes. This is our second time staying here and we surely will return!

The room was clean and nice the staff were ok . The check in was horrendous we waited 3 hours for our room but when I went to check and see how much longer they said it’s ready now. 😐

Huge clean rooms and balcony. Grounds are kept clean. All the pools we visited were clean, including the extra shipwreck shores water park. With the extra especially if you’ve signed up for their free Westgate rewards program. Download the free app scan your QR code for discounts all around the resort, including tickets to the waterpark. The other pools were all free. Mom had open pool bars when we visited end of March, we did not participate in a timeshare showing. It looks like other visitors enjoyed them. Plenty to do with young children. We took our three year-old and six-year-old boys. Life fest were available at all the pools. Felt safe walking around there. The movie theater was fun. The arcade was awesome. Beautiful resort we did not eat there other than the ice cream and candy shop. There was a full kitchen we had a quiet room in the back. Everyone was friendly and helpful.