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MGM Grand Hotel & Casino

4.0 star property
Eco-certified resort with 17 restaurants and 3 hot tubs

Photo gallery for MGM Grand Hotel & Casino

Relax by the resort's multiple pools surrounded by lush greenery and palm trees.
Experience the grandeur of our lobby, featuring a striking circular emblem and decorative ceiling design.
Step into the grand entrance of JOEL ROBUCHON, where a stunning chandelier and elegant checkered floor set the tone for a luxurious stay.
Two iconic hotels, MGM and Grand, stand side by side, featuring sleek modern architecture and prominent signage.
Enjoy a warm and inviting dining experience in this elegantly set room with a long table, comfortable chairs, and a touch of greenery.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Hot tub
  • Bar
  • Breakfast available
The current price is NZ$206
includes taxes & fees
14 July - 15 July

Explore the area

Map
3799 Las Vegas Blvd S, Las Vegas, NV, 89109
  • MGM Grand Garden Arena
    ‪2 min walk‬
  • T-Mobile Arena
    ‪5 min walk‬
  • MGM Grand Casino
    ‪7 min walk‬
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪5 min drive‬

Room options

View all photos for Executive Two Queen Suite

Premium bedding, in-room safe, laptop workspace, blackout curtains

Executive Two Queen Suite

7.6 out of 10
Good
(53 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hydromassage showerhead
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Stay Well MGM Two Queen

Stay Well MGM Two Queen

Stay Well MGM Two Queen

8.2 out of 10
Very good
(64 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hydromassage showerhead
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Accessible Two Queen Roll-in Shower

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand Accessible Two Queen Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tower One Bedroom Suite

Tower One Bedroom Suite

Tower One Bedroom Suite

7.6 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand Accessible King

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hydromassage showerhead
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Spa Suite

Premium bedding, in-room safe, laptop workspace, blackout curtains

Tower Spa Suite

8.0 out of 10
Very good
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Deep-soaking bath
Bathrobes
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Stay Well MGM King

Stay Well MGM King

Stay Well MGM King

8.4 out of 10
Very good
(78 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hydromassage showerhead
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand King

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand King

8.2 out of 10
Very good
(759 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hydromassage showerhead
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible Two Queen

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand Accessible Two Queen

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hydromassage showerhead
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Two Queen

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand Two Queen

8.2 out of 10
Very good
(1160 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hydromassage showerhead
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King Accessible with Roll-in Shower

Premium bedding, in-room safe, laptop workspace, blackout curtains

Executive King Accessible with Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio King

Studio King

Studio King

7.8 out of 10
Good
(954 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Marquee Suite

2 Bedroom Marquee Suite

2 Bedroom Marquee Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hydromassage showerhead
Private bathroom
  • 139 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Two Queen Strip View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand Two Queen Strip View

8.2 out of 10
Very good
(177 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Hydromassage showerhead
Private bathroom
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Stay Well MGM Executive Two Queen Suite

Stay Well MGM Executive Two Queen Suite

Stay Well MGM Executive Two Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Stay Well MGM Executive King Suite

Stay Well MGM Executive King Suite

Stay Well MGM Executive King Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Suite

Premium bedding, in-room safe, laptop workspace, blackout curtains

Executive King Suite

8.0 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hydromassage showerhead
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Stay Well MGM Patio Suite

Stay Well MGM Patio Suite

Stay Well MGM Patio Suite

Highlights

Patio
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Skylofts One Bedroom Loft

Skylofts One Bedroom Loft

Skylofts One Bedroom Loft

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Deep-soaking bath
Bathrobes
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Skylofts Two Bedroom Loft

Skylofts Two Bedroom Loft

Skylofts Two Bedroom Loft

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Deep-soaking bath
Bathrobes
  • 279 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

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About the area

Las Vegas

MGM Grand Hotel & Casino places you steps from MGM Grand Garden Arena and within a 10-minute stroll of Dolby Live. Highlights at this eco-friendly resort include 17 restaurants, 9 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The steakhouse, Craftsteak, serves American cuisine and is open for dinner. Enjoy the 3 hot tubs, outdoor swimming pool and gym plus access to a driving range. Plus you'll find a casino, a lazy river and a steam room. Each morning cooked-to-order breakfast is served between 6:00 AM and 1:00 PM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Las Vegas Strip resort include MGM Grand Casino and T-Mobile Arena.
View more Resorts in Las VegasOpens in a new window

What's nearby

  • MGM Grand Garden Arena - 2 min walk - 0.2 km
  • T-Mobile Arena - 5 min walk - 0.5 km
  • MGM Grand Casino - 7 min walk - 0.6 km
  • Fountains of Bellagio - 15 min walk - 1.3 km
  • Allegiant Stadium - 18 min walk - 1.6 km

Getting around

  • MGM Grand Monorail Station - 10 min walk
  • Las Vegas International Airport Station - 13 min drive
  • Las Vegas, NV (LAS-Harry Reid Intl.) - 13 min drive

Restaurants

  • ‪Showcase Food Court - ‬3 min walk
  • ‪MGM Grand Poker Room - ‬5 min walk
  • ‪Level Up Las Vegas - ‬1 min walk
  • ‪America - ‬10 min walk
  • ‪Nine Fine Irishmen - ‬9 min walk

About this property

MGM Grand Hotel & Casino

Eco-certified resort with 17 restaurants and 3 hot tubs
MGM Grand Hotel & Casino offers its guests a full-service spa, 3 hot tubs, a lazy river, and an outdoor pool. There are 17 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 9 bars/lounges.

There are 70 meeting rooms available. A casino, a fitness centre, and a steam room are also featured at the eco-certified MGM Grand Hotel & Casino. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Las Vegas resort.

  • 1 building
  • 5003 guestrooms or units
  • 30 levels
  • 17 dining venues
  • 9 bars or lounges
  • 2 coffee shops
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
MGM Grand Hotel & Casino offers 5003 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested. Cots/infant beds (complimentary) are also available.
The on-site spa has 30 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Spanish

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Mandalay Bay Resort And Casino

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, 12,878 reviews
The price is NZ$243
includes taxes & fees
17 July - 18 July
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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 19 to 35 for adults and USD 13 to 20 for children
  • 17 restaurants
  • 2 coffee shops/cafes
  • 9 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Craftsteak
  • Crush
  • Emerils
  • Morimoto
  • Wolfgang Puck Bar/Grill

Things to do

  • 2,500 slot machines
  • 200 gaming tables
  • 3 hot tubs
  • Casino (170,000 square foot of space)
  • Full-service spa
  • Golf driving range
  • Gym
  • Lazy river
  • Outdoor pool
  • Shopping
  • Sportsbook
  • Steam room

Family friendly

  • Free cot
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 70 meeting rooms
  • Conference centre

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 30 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day
  • Resort fee: USD 56.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 35 for adults and USD 13 to 20 for children
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 40.00 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel & Casino
Grand MGM
MGM Grand
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MGM Grand Hotel & Casino Las Vegas
MGM Grand Las Vegas
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MGM Grand Hotel & Casino Resort
MGM Grand Hotel & Casino Las Vegas
MGM Grand Hotel & Casino Resort Las Vegas

Frequently asked questions

What is the cancellation policy at MGM Grand Hotel & Casino?

MGM Grand Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MGM Grand Hotel & Casino?

As of 13 Jul 2025, prices found for a 1-night stay for 2 adults at MGM Grand Hotel & Casino on 14 Jul 2025 start from NZ$111.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MGM Grand Hotel & Casino?

Yep, MGM Grand Hotel & Casino has a covered self car park with in/out privileges for USD 20.00 per day.

Is there a spa on site at MGM Grand Hotel & Casino?

Yep, there is an onsite spa at MGM Grand Hotel & Casino. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does MGM Grand Hotel & Casino have a pool?

Yep, and guests love it! MGM Grand Hotel & Casino has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 8:00 AM to 7:00 PM (Seasonal outdoor pool open from March to October).

Does MGM Grand Hotel & Casino have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at MGM Grand Hotel & Casino?

MGM Grand Hotel & Casino features 3 hot tubs, an outdoor pool and 17 restaurants.

What makes MGM Grand Hotel & Casino a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at MGM Grand Hotel & Casino.

Is MGM Grand Hotel & Casino family-friendly?

You bet! With amenities such as a lazy river and a deli, as well as free infant beds in the guestrooms, it's no surprise that MGM Grand Hotel & Casino is a hit with families.

Does MGM Grand Hotel & Casino serve breakfast?

Yeah, cooked-to-order breakfast is served daily between 6:00 AM and 1:00 PM.

Is there a free airport shuttle available at MGM Grand Hotel & Casino?

No, MGM Grand Hotel & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at MGM Grand Hotel & Casino?

Yep, you can grab a meal at MGM Grand Hotel & Casino's onsite restaurant that serves American cuisine.

What time are check-in & check-out at MGM Grand Hotel & Casino?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

MGM Grand Hotel & Casino Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8335 out of 17371 reviews
Rating 8 - Good. 3805 out of 17371 reviews
Rating 6 - Okay. 2464 out of 17371 reviews
Rating 4 - Poor. 1363 out of 17371 reviews
Rating 2 - Terrible. 1404 out of 17371 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very efficient & friendly staff, we felt very safe walking to & from our room at any time of the night. Our room had two queen beds, which were extremely comfortable by the way, it was a great sized room for 2 or 4 people. Just wish it had a kettle for my morning coffee! Ps please get a kettle for each room. House keeping maintained our room everyday day with clean towels & amenities. Nothing was a problem. Loved the ice machine at the end of every Cora door 5 star rating See you next year 🍾👙
Great location
Loved the pool it was a great temperature considering the heat. Your staff are amazing. See you next year
Stayed 4 nights in Jun 2025

8/10 Good

Kirstin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Had a slight issue with our room right away but was accommodated right away. Staff was great and zero complaints minus the room was a little run down as the light fixture didn’t work but wasn’t wanting to relocate rooms after unpacking. Overall good experience
Stayed 3 nights in Apr 2025

6/10 Okay

Lucero

Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Alexei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, mobile check in and mobile room key were awesome.
Stayed 2 nights in Apr 2025

4/10 Poor

Shantell

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff intentionally gave me the wrong room 2x. Another person in my party had the same issue. No refrigerator or microwave. Just a room basically. And the first room they gave me was unbearably loud from construction noise.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Marisol, Veracruz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time and it was a great experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the cleanliness and the pools. Also, wasn’t crazy inside but people were well behaved. Concierge was very helpful!
Stayed 3 nights in Apr 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for food options and entertainment. The room was clean and quiet.
Stayed 1 night in Apr 2025

8/10 Good

Yesenia

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well-maintained. Pool area was awesome. Though we did not check that the lazy river was closed Tuesday, Wednesday Thursday. The float tubes that are purchased at the resort are larger and nicer than the ones available from the stores on the strip. Staff was always helpful and friendly. Many food options in the food court. Overall, a great experience.
Stayed 6 nights in Apr 2025

6/10 Okay

Kristi

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The room we were given smelled horrible. We asked for a different room. They did give us that. But the room needs updated. The pictures that are online are not what the rooms look like. Just very disappointed. We usually stay at Mandalay Bay. BIG difference in rooms but same price.
Stayed 2 nights in Apr 2025

2/10 Terrible

Russ

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware. There is no customer service. Low quality

cc: of email to customer support Dear MGM Grand Guest Experience Team, I am writing to formally address a significant issue I experienced during my recent stay at MGM Grand from April 11th to April 13th, 2025. Unfortunately, my stay was severely disrupted on the night of April 12th into the early morning of April 13th by constant barking from dogs in a neighboring unit, which persisted from approximately 6:00 PM until 3:30 AM. Beginning at 11:00 PM, I contacted Guest Services repeatedly (roughly every 30–45 minutes) to report the disturbance. While I was transferred to Security each time, the response was inadequate: my initial complaints were ignored, and subsequent interactions were marked by rudeness from the security team. When Security finally investigated, their approach—knocking on the neighbor’s door (while knowing the occupants were not there)—only agitated the dogs further, worsening the noise. I was informed nothing more could be done, leaving me to endure hours of relentless barking until the dogs’ owner returned after 3:00 AM. This incident caused considerable distress, depriving me of sleep and significantly impacting my ability to enjoy my stay. I attempted to mitigate the disruption (e.g., using makeshift earplugs, adjusting the TV volume), but the dogs’ persistent barking and apparent distress made it impossible to ignore. Even worse I had hours of travel the next day that I had to complete exhausted due to the issue.
Stayed 2 nights in Apr 2025

6/10 Okay

Debra

Travelled with family
Liked: Staff & service
Its a older property for the price its not worth all the parking and property fees. The room as a fridge but there is a charge if you open it.
Stayed 1 night in Apr 2025

6/10 Okay

Aurora

Travelled with partner
Liked: Amenities, property conditions & facilities
What I didn’t like is having to pay for a resort fee yet there was no refrigerator in the room to place items nor a coffee maker or cups. There were 2 bottles of water next to the TV but there was signage that almost said “Beware, using one will require you to take out a second mortgage”. With almost $50 per night resort fees, they couldn’t even give you the bottle of water. Come on. It’s the desert.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Stayed 2 nights in Apr 2025

10/10 Excellent

Oprindera

Stayed 2 nights in Apr 2025

6/10 Okay

parisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Everything in this hotel costs you money. Very cheap.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hari, Reston

Stayed 3 nights in Apr 2025

6/10 Okay

Rhonda

Stayed 1 night in Apr 2025

8/10 Good

Vladimir, Bakersfield

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Stayed 1 night in Apr 2025

4/10 Poor

Christine

Parking was far from check in Room wasn't ready had to wait for room. Lazy river was closed real early. Late check in cause us to even miss the opportunity to enjoy it.
Stayed 1 night in Apr 2025