Family accommodations in Leumeah

Very disappointing experience. I always use the “parking” filter when booking and expect results to reflect properties with reasonably available parking for guests. If parking is limited, this should be clearly disclosed, excluded from filtered results, or allow pre-booking at the time of reservation with real-time availability. The listing and pre-arrival message stated parking could not be booked in advance and must be arranged at check-in. Upon arrival, the garage entry showed a red light, preventing access. After waiting 5–10 minutes, I attempted to call the property for 15 minutes with no answer. The loading area was full, leaving no practical place to stop. Using the garage call button, I eventually reached staff and was told parking was unavailable as I had not pre-booked—despite being told this was not possible via Expedia. This conflicting information resulted in me parking over three blocks away and carrying my belongings to the hotel. Expedia support also attempted to contact the property without success. To date, there has been no resolution or compensation. Given the misleading information, lack of support, and inconvenience caused, I believe compensation is justified. The room itself was to be expected in terms of "budget" amenities, but it was also very run-down with damage and scuff marks to several walls. Budget should apply to amenities, not a property in disrepair and unacceptable service.

Parking was good, the room was good. Would have been nice if there was some cutlery at least and maybe a microwave? Spa was nice but one of the water jets points a different direction leading to it spraying the wall if you move the wrong way. There was a function on saterday the 28th which was a shame since we wanted to play pool and weren't disturbing any of the guests yet we were kicked out mid game which was a shame since that was our only chance to play there were also no signs saying that we couldn't enter so we just did thinking nothing of it. And then the saterday night it was very loud due to the music from the function leading to us not getting very much sleep at all. And then having to wake up early to pack up everything before 10am the next morning.

Not worth the money old cheap furniture bed from 80s feel every lump lounge from 70s more like 2star 100 a night place still cleanish and safe if had to stay in that area