"paid for parking with the room and no parking spaces was told will be available as soon as the restaurant bar closes if you pay forma park then should ... " More
The restaurant, Table 30, is open for breakfast, lunch, and dinner. Enjoy the gym and pool loungers. Meeting rooms and a 24-hour business center are among the business amenities offered. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM. There's also the convenience of self parking.
With a stay at this 4.5-star Parramatta hotel, you'll be 1.9 km (1.2 mi) from University of Western Sydney Parramatta Campus and 2.6 km (1.6 mi) from Rosehill Gardens Racecourse.
23 Mar. 2024 by Emil
Dear Jenny,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced regarding parking during your stay.We understand the frustration of not finding a parking space despite pre-paying for it with your room. Please note that even when the parking display shows full, we still have parking spaces available for our hotel guests. Our staff are well trained to show extra designated parking spaces to ensure all guests have access to parking.Regarding the incident with your vehicle, we are deeply sorry to hear about the damage caused by another guest's car door. Our team strives to ensure all guests' vehicles are parked safely and securely, and we regret that this was not the case during your stay.Please know that we take your feedback seriously and will address the issues raised to prevent similar occurrences in the future. We appreciate your understanding and patience in this matter.If there is anything further we can do to assist you, please do not hesitate to contact us directly.Warm regards,Emil LazgiyevGuest Service ManagerPARKROYAL Parramatta
23 Mar. 2024 by Emil
Dear Will,Thank you for your feedback regarding your recent stay with us. We apologize for any inconvenience you experienced.Based on our records, you stayed with us for two nights and were charged 70 for parking, which includes multiple entries and exits. Our parking rate is 35 per day. We're sorry if there was any confusion regarding this charge.Regarding the issue with the shower water pressure, we regret any discomfort this may have caused. Our maintenance team works diligently to ensure all amenities are in optimal condition, and we appreciate you bringing this to our attention. Could you please confirm if you have escalated this issue to our front desk staff during your stay? We value your feedback and hope to have the opportunity to welcome you back for a more positive experience in the future.Warm regards,Emil LazgiyevGuest Service ManagerPARKROYAL Parramatta
7 Mar. 2024 by James
Dear Leanne,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager
2 Mar. 2024 by James
Dear Ashley,We highly appreciate that you took the time to share your feedback from your recent stay. Your satisfaction is our utmost priority and we hope to welcome you again at the PARKROYAL PARRAMATTA. Kind Regards,James ArbizoGuest Services Manager
2 Mar. 2024 by James
Dear Cassandra,Your feedback is important to us, and we appreciate you taking the time to share your experience of our hotel. It is unfortunate that your experience staying with us at the PARKROYAL PARRAMATTA was not all you hoped for. May I offer our sincerest apologies for this. It is always our hope that our guests leave the hotel after having a positive experience, however it appears in this case we have let you down. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience.Thank you once again for completing this survey.Kind Regards,James ArbizoGuest Services Manager
2 Mar. 2024 by James
Dear Paul,Your feedback is important to us, and we appreciate you taking the time to share your experience of our hotel. It is unfortunate that your experience staying with us at the PARKROYAL PARRAMATTA was not all you hoped for. May I offer our sincerest apologies for this. It is always our hope that our guests leave the hotel after having a positive experience, however it appears in this case we have let you down. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience.Thank you once again for completing this survey.Kind Regards,James ArbizoGuest Services Manager
2 Mar. 2024 by James
Dear Diane,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and we have discussed your comments on gluten free choices to the restaurant management. We hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager
18 Feb. 2024 by James
Dear Dan,Thank you for the great review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon here at PARKROYAL Parramatta.Kind Regards,James ArbizoGuest Services Manager
15 Feb. 2024 by James
Dear Melissa, We are extremely grateful that you took the time to send us your feedback about your recent stay. It has given us great insights to help us improve and serve you and our other future guests better. We hope to welcome you again at the PARKROYAL PARRAMATTA. Kind Regards,James ArbizoGuest Services Manager
10 Feb. 2024 by James
Dear Shona,Your feedback is important to us, and we appreciate you taking the time to share your experience of our hotel. It is unfortunate that your experience staying with us at the PARKROYAL PARRAMATTA was not all you hoped for. May I offer our sincerest apologies that your experience with our Reception Team was not up to our usual high standard of service. At PARKROYAL Parramatta we always seek out opportunities for improvement, so your feedback is highly valued by our team. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience.Thank you once again for completing this survey.Kind Regards,James ArbizoGuest Services Manager
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. A terrace, tour/ticket assistance, and a vending machine are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Self parking (surcharge) , Parking (limited spaces)
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Table 30 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.