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3.9 out of 5

"Great location but average accommodation. Bad bed, shower leaked from ceiling and out onto tiles near sink. Lift was slow and thankfully there was car ... " More

By a verified traveller on Mon 18 Mar 2024

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Hotel Description

A luxury stay in Sydney awaits you at Quest At Sydney Olympic Park. Within just a 10-minute stroll, you'll find Sydney Olympic Park Athletic Centre and Accor Stadium. Highlights at this hotel include in-room free WiFi and free internet.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and concierge services. Additionally, you'll find a snack bar/deli and laundry facilities. There's also the convenience of self parking.

Places within a 15-minute walk of this 4.5-star Sydney Olympic Park hotel include Qudos Bank Arena and Sydney Showground.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$256* Per night/room 9 Apr. - 10 Apr.

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 6 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Three Bedroom Executive Apartment

Bed Count 3 King Beds Maximum Occupancy 6 Max

Two Bedroom Executive Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Quest At Sydney Olympic Park ratings based on 529 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quest At Sydney Olympic Park

Everyone (355) Couples (47) Business (4) Family (102)
3 out of 5
Great location but average accommodation. Bad bed, shower leaked from ceiling and out onto tiles near sink. Lift was slow and thankfully there was car parking next door as my request for one onsite was not available. I would stay somewhere else for a concert in future.

Posted by on 18 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Quest

Dear Sarah,I do hope you are well.We appreciate you taking the time to provide your feedback after your recent stay with us as we rely on this valuable information to assist us in continually improve the service that we provide.I am sincerely sorry your experience was below par with us on this occasion. I have passed your feedback on to the housekeeping & maintenance team regarding the concerned issues and will have this investigated immediately.I am sorry to hear you were dissatisfied with the parking options. Olympic Park is unfortunately one of those places that all parking is paid parking. We have a secure underground car park that must be reserved but guarantees a space at 44.00 per night. Alternatively, right next door is the P2B council car park, this is subject to availability at time of arrival and a ticketed system at a charge of 35.00 per 24 hours. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Ake

5 out of 5
Excellent service

Posted by on 1 Mar. 2024

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Comment from Hotel Management

3 Mar. 2024 by Quest

Dear Kelli,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke

2 out of 5

Posted by on 26 Feb. 2024

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Comment from Hotel Management

3 Mar. 2024 by Quest

Dear Petah,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke

5 out of 5
Place was really nice, clean, quiet. Cafes/restaurants walkable distance. Would come here again if going to Sydney

Posted by on 18 Feb. 2024

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Comment from Hotel Management

20 Feb. 2024 by Alison

Dear Maddison,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you back soon.

5 out of 5
Great convenient location! Rooms were clean

Posted by on 17 Dec. 2023

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Comment from Hotel Management

19 Dec. 2023 by Mehmet Front Office Manager

Dear Kirri,Thank you very much for a wonderful review and sharing your feedback for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff Members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future. Kind RegardsMehmet YamanyilmazFront Office Manager

4 out of 5

Posted by on 14 Dec. 2023

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2 out of 5
I’m sorry to say but the rooms we were allocated were just not ok. I did not complain as we here there for 1 night to see a band. The rooms absolutely smelt like sewer. The bathrooms were the source. We knew hotel was fully booked so wouldn’t be able to be moved so went straight to Woolworths to get air fresheners. It made it bearable until we went to concert then soon as we are back and first thing in morning smell was still there like you were at a treatment plant. All windows were locked, unable to open- understand for safety reasons but no way to dilute to air. I don’t usually complain but the hotel needs to address this issue. Paid over $500 to stay in a pretty ordinary setting.

Posted by on 11 Dec. 2023

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Comment from Hotel Management

11 Dec. 2023 by Mehmet

Dear Brenden, I do hope you are well. We appreciate you taking the time to provide your feedback after your recent stay with us as we rely on this valuable information to assist us in continually improve the service that we provide. I am sincerely sorry for the issues you experienced during your stay. I have passed your feedback on to the Maintenance team regarding the bathroom issues and will have this investigated immediately. We hope that we are afforded the opportunity to welcome you back to our property so that we can demonstrate our true standards and our commitment to exceeding guest expectations. Mehmet Yamanyilmaz Front Office Manager Quest at Sydney Olympic Park

4 out of 5
Tops

Posted by on 29 Nov. 2023

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Comment from Hotel Management

11 Dec. 2023 by Mehmet

Dear Jim,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future.Kind RegardsMehmet YamanyilmazFront Office Manager

5 out of 5
Very convenient to olympic park. The staff were very helpful and friendly. The parking was easy and close by

Posted by on 19 Nov. 2023

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Comment from Hotel Management

20 Nov. 2023 by Mehmet Front Office Manager

Dear Sonja,Thank you very much for a wonderful review and sharing your feedback for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff Members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future. Kind RegardsMehmet YamanyilmazFront Office Manager

3 out of 5

Posted by on 19 Nov. 2023

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Comment from Hotel Management

11 Dec. 2023 by Mehmet

Dear Dean,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future.Kind RegardsMehmet YamanyilmazFront Office Manager

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. The luxury Quest At Sydney Olympic Park also features a fitness center, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 7 levels
  • Built in 2012
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Sydney Olympic Park Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest At Sydney Olympic Park offers 140 accommodations with minibars and safes. Flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers. This Sydney hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on weekdays only.

  • Minibar
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Housekeeping (weekdays only)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. Long-term renters welcome.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Car recommended
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 44 per night
  • Nearby parking fee: AUD 30 per night (98 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.7 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Hotel Sydney Olympic Park
  • Quest Sydney Olympic Park
  • Sydney Olympic Park Quest
  • Quest Sydney Olympic Park Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.